Surrey Homecare
Mabel House, 1 Weston Green, Thames Ditton, Surrey KT7 0JPOther Home Care Providers you may be interested in:
Care Provided by Surrey Homecare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £20.85 - £26.55
Contact Surrey Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
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Good to Know
Owner
- Surrey Homecare Ltd
- Private Owned
Person in charge
- Paulina Wolyniak (Registered Manager)
Surrey Homecare Reviews (10)
Over all time Surrey Homecare has 10 reviews.
I have received care from Surrey Homecare for 10-months, which has enabled me to remain in my own home, which is my wish. I have found the care and support very satisfactory and the carers in the whole efficient, gentle and kind. As regards the 'rota' I would wish to be advised before changing my attendance times, as on occasions difficulties have arisen when I have not asked if I agree. In total, I am satisfied with my general care.
Overall, I am very happy with their service.
We have been very happy with the care given to my husband for some months. All the carers are lovely and we enjoyed their visits.
From the moment I contacted the care company, very pleasant over the phone a prompt appointment was made and an assessment of the care we needed was very caring and professional. We have found the care package to be absolutely brilliant and has gone far beyond our expectations.
Carers at Surrey Homecare have always been reliable, professional and caring. My mother is very happy with her care and considers her carers as friends.
Rotas received late on many occasions (should be received Saturday, not the following Tuesday)!
Timekeeping excellent but never hurried or make us feel they are anxious to be moving on.
Attention to detail in the physical well-being of their client's needs is excellent.
More care in making sure carers speak enough English to be understood would be appreciated.
I am very pleased with the service I get from my carers.
He talks to my husband about Chelsea and all football, my husband has dementia. I have no complaints.
We commenced using this service in August 2019 and are very pleased with how things have settled down after a rather uncertain start when we saw too many individuals. We have now a regular carer who has established an excellent personal relationship with my wife. The service has proved flexible to our needs, and our confidence is such that we shall be moving from the basic, we started with a service tailored to our needs, which I am sure will increase the ratings which currently reflect the initial bedding in process.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 April 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Surrey Homecare.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Surrey Homecare.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Surrey Homecare
How many Carers does Surrey Homecare employ?
Surrey Homecare employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Surrey Homecare to verify any information. View our terms and conditions. Surrey Homecare has a Basic Service - more info.