What Type of Services does Surrey Homecare offer?

Surrey Homecare offers Home Care.

How many Carers does Surrey Homecare employ?

Surrey Homecare employs 50 carers.

Surrey Homecare, Mabel House, 1 Weston Green, Thames Ditton, Surrey KT7 0JP

Surrey Homecare

Mabel House, 1 Weston Green, Thames Ditton KT7 0JP

10 Reviews

Care Provided

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care

Contract Durations

Respite / Short Term
Ongoing / Long Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)
Companionship

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Other Care Provided

Dementia
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Funding & Fees

Hourly Visiting Care Fees: £20.85 – £26.55

These prices are only a guideline, please contact Surrey Homecare to find out the exact price for your requirements.

Funding Types Accepted

Private Funding (Self-funded)

Explain these funding types

Order by:

Review from R D (Client) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience

I have received care from Surrey Homecare for 10-months, which has enabled me to remain in my own home, which is my wish. I have found the care and support very satisfactory and the carers in the whole efficient, gentle and kind. As regards the 'rota' I would wish to be advised before changing my attendance

times, as on occasions difficulties have arisen when I have not asked if I agree. In total, I am satisfied with my general care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P W (Client) assisted by family/friend published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience

From the start, they have been polite, considerate and professional. 100% reliable service. They are caring almost to being outside the brief they listen to problems and make helpful suggestions that might sort things out.
Overall, I am very happy with their service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from W M (Wife of Client) published on 20 November 2019
Submitted via Postal Card • Report

Overall Experience

We have been very happy with the care given to my husband for some months. All the carers are lovely and we enjoyed their visits.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J P (Husband of Client) published on 20 November 2019
Submitted via Postal Card • Report

Overall Experience

From the moment I contacted the care company, very pleasant over the phone a prompt appointment was made and an assessment of the care we needed was very caring and professional. We have found the care package to be absolutely brilliant and has gone far beyond our expectations.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S W (Daughter of Client) published on 20 November 2019
Submitted via Postal Card • Report

Overall Experience

Carers at Surrey Homecare have always been reliable, professional and caring. My mother is very happy with her care and considers her carers as friends.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A B (Client) published on 14 November 2019
Submitted via Postal Card • Report

Overall Experience

Rotas received late on many occasions (should be received Saturday, not the following Tuesday)!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P F (Wife of Client) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience

Very professional approach, listened carefully to our needs, attentive and friendly approach at all times.
Timekeeping excellent but never hurried or make us feel they are anxious to be moving on.
Attention to detail in the physical well-being of their client's needs is excellent.
More care in making

sure carers speak enough English to be understood would be appreciated.

Staff

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Management

Treated with Dignity

Value for Money

Review from V P (Client) published on 22 October 2019
Submitted via Postal Card • Report

Overall Experience

I am very pleased with the service I get from my carers.

Staff

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Management

Treated with Dignity

Value for Money

Review from H D (Wife of Client) published on 22 October 2019
Submitted via Postal Card • Report

Overall Experience

The gentleman is always on time. Does anything I require.
He talks to my husband about Chelsea and all football, my husband has dementia. I have no complaints.

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Management

Treated with Dignity

Value for Money

Review from G C (Husband of Client) published on 22 October 2019
Submitted via Website • Report

Overall Experience

We commenced using this service in August 2019 and are very pleased with how things have settled down after a rather uncertain start when we saw too many individuals. We have now a regular carer who has established an excellent personal relationship with my wife. The service has proved flexible to our

needs, and our confidence is such that we shall be moving from the basic, we started with a service tailored to our needs, which I am sure will increase the ratings which currently reflect the initial bedding in process.

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Management

Treated with Dignity

Value for Money

Surrey Homecare