Very reliable, friendly and professional, but more importantly, they go the extra mile.B P(Client / Service User)



Very reliable, friendly and professional, but more importantly, they go the extra mile.B P(Client / Service User)



Carefound Home Care in Harrogate provides highly personalised home care services to older people so that they can enjoy a better quality of life at home with the support of an expert carer when they need it.
Their home care service is rated 'Outstanding' by the Care Quality Commission (November 2017) and they part of a small group of care providers in the country to have achieved this prestigious rating for...
Care Provided by Carefound Home Care (Harrogate)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Further information available on request
Contact Carefound Home Care (Harrogate) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group / Owner
- Carefound Home Care
- Private Owned
Person in charge
- Laura Hill (Registered Branch Manager)
Carefound Home Care (Harrogate) Reviews (69)
Carefound Home Care (Harrogate) has a Review Score of 9.6 (9.585) out of 10, based on 14 reviews in the last 2 years.
Over all time Carefound Home Care (Harrogate) has 69 reviews.
I rely on the carers as I live on my own. I look forward to their visits, they make life run much more smoothly for me.
They are always cheerful and make Mum their priority.
Was able to get care at short notice when our plans changed.
The managers and carers of Carefound Home Care are all brilliant at their jobs and I would recommend their workers to anyone.
Very satisfactory.
We have found both management and staff to be exceptional in carrying out the service undertaken. The individual carers are always prepared to go the extra mile to make both my husband and myself comfortable and carry out their duties with a smile. The management/office staff always manage to accommodate any changes which may be required.
A pleasure to welcome them in our home.
I look forward to my carer coming. I am pleased I have been allocated 2-hour visits as you can only do very little in one hour. I do like a short outing.
I have always been totally satisfied with the Carers and Management Team over the last 4 years and I have no hesitation to recommend them to friends or family.
All the staff at Carefound have been helpful, approachable and communicative. I would not hesitate to recommend their service.
We would highly recommend Carefound.
Carefound Home Care is outstanding. Their staff are caring, professional, well trained and skilled. They go over and above the parameters of the job, treating their clients kindly and professionally. Everything they do is in beta practice. The office staff are professional, kind and flexible in arranging cover when circumstances demand. I can’t praise them highly enough.
The service which Mum receives from Carefound is first class. The carers are patient, kind and knowledgeable and Mum's home is kept immaculately. The service from Carefound has made a really positive difference to Mum's life.
The carers that we have had in our home have been empathetic, caring and entertaining companions to my husband and supportive to me. It really is a pleasure to see them arrive.
Competent, well-trained carers with whom I have established good relationships.
Very helpful overall and delighted with my husbands two regular carers.
Pleasant, satisfactory help given. Punctual and informed of any changes. I feel I know my carers and they are thoughtful of my needs.
Consistently high standards of care and supervision by Carefound Home Care (Harrogate). My mum really likes the continuity of her two carers whom she has got to know well, both of whom really care about her.
Very pleased with the service, very friendly and helpful.
Professional and responsive care from a company with consistently high quality and experienced staff.
The caring situation must be one of the most difficult to get right. Often a relationship must be struck with the client and their next of kin. The difficulties of age impairments can complicate this. My Careford carers are empathetic, conveying warmth and interest whilst respecting boundaries. They have my respect and gratitude my husband responds well to them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 November 2017Outstanding
- Caring Outstanding
- Effective Outstanding
- Responsive Good
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (2)
- 28 Oct 2024
Harrogate home care manager, Carla Hainsworth, and her horse Darrowby Ajax have won a national title at the prestigious Horse of the Year Show. Having qualified in July 2024 in...
- 07 Oct 2024
Carefound Home Care in Harrogate were delighted to have a stand at this year’s Ripley Show on 11th August 2024. Our Harrogate branch had a great day running a stand...
Awards / Recognitions (19)
- 29 May 2026Recipient: Carefound Home Care
- 30 May 2025Recipient: Carefound Home Care
- 31 May 2024Recipient: Carefound Home Care
Meet the Team (5)
I joined Carefound in 2012 as a Home Carer with no prior professional care experience, although I had supported elderly family members. In 2013, I won the Great British Care Awards for Yorkshire and Humberside in the Newcomer to Care category and went on to win the National Newcomer to Care award in 2014.
Following this, I progressed to a Senior Carer role after completing my Level 2 qualification in Health and Social Care and began working towards my Level 3 qualification. In 2017, I advanced to the role of Care Coordinator and subsequently became a Care Manager. I later undertook my Level 5 qualification in Health and Social Care, which I completed in 2021. That same year, I was highly commended at the Yorkshire and Humberside Great British Care Awards for Care Assessor of the Year.
I progressed to Deputy Branch Manager at the end of 2021 and was appointed as Registered Branch Manager in 2023, overseeing the Harrogate Branch.
Outside of work, I enjoy walking and competing with my horse. Recently, I won the Show Cob of the Year 2024 at the Horse of the Year Show.
I joined Carefound in 2021 after working as a Dental Nurse at an NHS practice for 11 years. I began my journey with Carefound as an hourly Carer, progressed to a Senior Carer a year later, and became a Care Manager in January 2023. I am currently working towards completing my Level 5 qualification in Leadership and Management.
I thoroughly enjoy my role as a Care Manager, as no two days are ever the same. I value building relationships with clients, their loved ones, and other healthcare professionals, as I believe we can learn so much from one another.
When I am not at work, you'll likely find me outdoors with my children and two rescue dogs, exploring the local area
I have been with Carefound for just over two years, initially starting as an hourly carer before progressing to my current role as Recruitment & Community Manager. I work with a fantastic team, and I thoroughly enjoy my job. It offers a lot of variety, with many different aspects to the role—from meeting new people during the recruitment process to organising coffee mornings and events.
I am very family-oriented and come from a large family, so when I'm not working, I spend my time with them, catching up with friends, and taking my 18-month-old Labrador, Charlie, out and about. I also support my partner in his various hobbies, with rallying being the biggest one.
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