Very reliable, friendly and professional, but more importantly, they go the extra mile.B P(Client / Service User)
Very reliable, friendly and professional, but more importantly, they go the extra mile.B P(Client / Service User)
Carefound Home Care in Harrogate provides highly personalised home care services to older people so that they can enjoy a better quality of life at home with the support of an expert carer when they need it.
Their home care service is rated 'Outstanding' by the Care Quality Commission (November 2017) and they part of a small group of care providers in the country to have achieved this prestigious rating for...
Carefound Home Care in Harrogate provides highly personalised home care services to older people so that they can enjoy a better quality of life at home with the support of an expert carer when they need it.
Their home care service is rated 'Outstanding' by the Care Quality Commission (November 2017) and they part of a small group of care providers in the country to have achieved this prestigious rating for a second time (previous inspection date June 2015).
Their local team will work with you and your family to develop a bespoke care package to meet your needs, which can involve hourly home care, 24-hour live-in care, or short-term respite care. Care can include anything from companionship, cooking, cleaning through to personal care, medication management or more complex support for specialist conditions such as dementia care, Parkinson’s care or post stroke care.
All of their carers are recruited locally and undergo an extensive recruitment process including interviews, reference checks and an Enhanced DBS Check. They then complete a leading training programme which goes beyond mandatory requirements and includes supporting specialist health conditions.
Importantly, your care is managed by their local branch in Harrogate (24 hours a day, 7 days a week), which ensures that they maintain exceptional levels of support for their carers, clients and their families.
Care Provided by Carefound Home Care (Harrogate)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£36.50 - £39.50
Weekly Live-in Care
£1,750 - £2,150
Contact Carefound Home Care (Harrogate) to get a personalised quote:
Further information available on request
The price(s) shown are provided by the agency. Contact Carefound Home Care (Harrogate) for full pricing details and T&Cs.
Carefound Home Care (Harrogate) has a Review Score of 9.6 (9.561) out of 10, based on 12 reviews in the last 2 years. Over all time Carefound Home Care (Harrogate) has 69 reviews.
Reviewer Connection to Carefound Home Care (Harrogate)
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Showing 69 reviews matching selected criteria
Review from M W (Daughter of Client) published on 23 January 2019 Submitted via Postal Review Card•
Overall Experience
Most helpful in arranging an hourly visit per day whilst we took a holiday. No hassle to set up, carers took the time to introduce themselves to us before the service commenced so my mother could be confident with them. Grateful that such ad-hoc support can be offered.
Most helpful in arranging an hourly visit per day whilst we took a holiday. No hassle to set up, carers took the time to introduce themselves to us before the service commenced so my mother could be confident with them. Grateful that such ad-hoc support can be offered.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from O A (Daughter of Client) published on 6 March 2018 Submitted via Postal Review Card•
Overall Experience
Carefound Home Care provide a first-rate service. The staff are excellent and care about their clients in every way. Clients needs are the priority and nothing is too much trouble. It is reassuring for family members to know their relatives are in safe hands.
Carefound Home Care provide a first-rate service. The staff are excellent and care about their clients in every way. Clients needs are the priority and nothing is too much trouble. It is reassuring for family members to know their relatives are in safe hands.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Alan P (Son of Client) published on 2 March 2018 Submitted via Postal Review Card•
Overall Experience
Helpful, professional and efficient.
Helpful, professional and efficient.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from James B J (Client / Service User) published on 15 February 2018 Submitted via Postal Review Card•
Overall Experience
Carers have a pleasant, cheerful disposition and treat my wife and myself with politeness and dignity. They help with choices but allow us to maintain control. The standard of service has enabled us to relax and feel secure. Meals are attractively presented. Given the ingredients, the carers will...
Carers have a pleasant, cheerful disposition and treat my wife and myself with politeness and dignity. They help with choices but allow us to maintain control. The standard of service has enabled us to relax and feel secure. Meals are attractively presented. Given the ingredients, the carers will provide a variety and all cook well.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J G (Wife of Client) published on 15 February 2018 Submitted via Postal Review Card•
Overall Experience
Excellent care given by very friendly carers. I would highly recommend this company to anyone looking for a reliable and caring service.
Excellent care given by very friendly carers. I would highly recommend this company to anyone looking for a reliable and caring service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ian S (Husband of Client) published on 15 February 2018 Submitted via Postal Review Card•
Overall Experience
I have received help in maintaining the care of my wife, her cleanliness and skincare. My carer comes once a week to shower my wife. I use suitable emollient creams to maintain her skin integrity. My carer is fantastic and I often hear my wife and her laughing in the bathroom. She goes the "extra...
I have received help in maintaining the care of my wife, her cleanliness and skincare. My carer comes once a week to shower my wife. I use suitable emollient creams to maintain her skin integrity. My carer is fantastic and I often hear my wife and her laughing in the bathroom. She goes the "extra mile" to ensure that my wife is well cared for and she is fantastic.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Christine B (Client / Service User) published on 15 February 2018 Submitted via Postal Review Card•
Overall Experience
Requests for care are always dealt with pleasantly, professionally and efficiently.
I have always found staff obliging and helpful. The service is perfect for my needs. I shall continue to use the service and would certainly recommend it to others.
Requests for care are always dealt with pleasantly, professionally and efficiently.
I have always found staff obliging and helpful. The service is perfect for my needs. I shall continue to use the service and would certainly recommend it to others.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J L (Daughter of Client) published on 15 February 2018 Submitted via Postal Review Card•
Overall Experience
We have used Carefound for almost 3 years now to support our father to live at home with a diagnosis of Alzheimer's. We have got to know and trust our lovely carers and they have built a lovely relationship with dad - always giving us advice and support and providing care in a dignified and...
We have used Carefound for almost 3 years now to support our father to live at home with a diagnosis of Alzheimer's. We have got to know and trust our lovely carers and they have built a lovely relationship with dad - always giving us advice and support and providing care in a dignified and thoughtful way. We've always been very happy with all our contacts with Carefound.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jan (Daughter of Client) published on 12 August 2016 Submitted via Website•
Overall Experience
Carefound visited my Dad twice a day for just over a year after I was very unhappy with his previous provider. They were from the outset fantastic in every way, they got to know Dad they engaged with him, they were on time and I felt secure in the knowledge he was being fed and cared for at the...
Carefound visited my Dad twice a day for just over a year after I was very unhappy with his previous provider. They were from the outset fantastic in every way, they got to know Dad they engaged with him, they were on time and I felt secure in the knowledge he was being fed and cared for at the right time and that any problem would be flagged up to me quickly. It's very difficult to write this without naming names because there are names, the name of the girls who cared for my Dad, sometimes laughing with him and I got to hear about it from them and from reading the care plan notes in his flat, and from chatting on the phone. Dad has now gone into full-time nursing care as his dementia has progressed, but he was able to stay in his flat a lot longer due mainly to the fantastic help we received.
We have moved on a stage now, but I will always remember the caring way that those girls looked after my dad like there own x
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 November 2017
Overall Outstanding
CaringOutstanding
EffectiveOutstanding
ResponsiveGood
SafeGood
Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Carefound Home Care (Harrogate).
There are no accreditations posted yet for Carefound Home Care (Harrogate).
Meet the Team (5)
Carla HainsworthJob Title Registered Branch ManagerJoined 2012
I joined Carefound in 2012 as a Home Carer with no prior professional care experience, although I had supported elderly family members. In 2013, I...
I joined Carefound in 2012 as a Home Carer with no prior professional care experience, although I had supported elderly family members. In 2013, I won the Great British Care Awards for Yorkshire and Humberside in the Newcomer to Care category and went on to win the National Newcomer to Care award in 2014.
Following this, I progressed to a Senior Carer role after completing my Level 2 qualification in Health and Social Care and began working towards my Level 3 qualification. In 2017, I advanced to the role of Care Coordinator and subsequently became a Care Manager. I later undertook my Level 5 qualification in Health and Social Care, which I completed in 2021. That same year, I was highly commended at the Yorkshire and Humberside Great British Care Awards for Care Assessor of the Year.
I progressed to Deputy Branch Manager at the end of 2021 and was appointed as Registered Branch Manager in 2023, overseeing the Harrogate Branch.
Outside of work, I enjoy walking and competing with my horse. Recently, I won the Show Cob of the Year 2024 at the Horse of the Year Show.
Laura HillJob Title Care ManagerJoined 2021
I joined Carefound in 2021 after working as a Dental Nurse at an NHS practice for 11 years. I began my journey with Carefound as an hourly Carer,...
I joined Carefound in 2021 after working as a Dental Nurse at an NHS practice for 11 years. I began my journey with Carefound as an hourly Carer, progressed to a Senior Carer a year later, and became a Care Manager in January 2023. I am currently working towards completing my Level 5 qualification in Leadership and Management.
I thoroughly enjoy my role as a Care Manager, as no two days are ever the same. I value building relationships with clients, their loved ones, and other healthcare professionals, as I believe we can learn so much from one another.
When I am not at work, you'll likely find me outdoors with my children and two rescue dogs, exploring the local area
Danielle FerebeeJob Title Recruitment & Community ManagerJoined 2022
I have been with Carefound for just over two years, initially starting as an hourly carer before progressing to my current role as Recruitment &...
I have been with Carefound for just over two years, initially starting as an hourly carer before progressing to my current role as Recruitment & Community Manager. I work with a fantastic team, and I thoroughly enjoy my job. It offers a lot of variety, with many different aspects to the role—from meeting new people during the recruitment process to organising coffee mornings and events.
I am very family-oriented and come from a large family, so when I'm not working, I spend my time with them, catching up with friends, and taking my 18-month-old Labrador, Charlie, out and about. I also support my partner in his various hobbies, with rallying being the biggest one.
Louise HarperJob Title Senior CarerJoined 2021
Charlotte CockingsJob Title Senior CarerJoined 2023
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Carefound Home Care (Harrogate) to verify any information. View our terms and conditions. Carefound Home Care (Harrogate) has an Enhanced Service -what an Enhanced Service includes.
