Very reliable, friendly and professional, but more importantly, they go the extra mile.B P(Client / Service User)
Very reliable, friendly and professional, but more importantly, they go the extra mile.B P(Client / Service User)
Carefound Home Care in Harrogate provides highly personalised home care services to older people so that they can enjoy a better quality of life at home with the support of an expert carer when they need it.
Their home care service is rated 'Outstanding' by the Care Quality Commission (November 2017) and they part of a small group of care providers in the country to have achieved this prestigious rating for...
Care Provided by Carefound Home Care (Harrogate)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Further information available on request
Contact Carefound Home Care (Harrogate) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group / Owner
- Carefound Home Care
- Private Owned
Person in charge
- Laura Hill (Registered Branch Manager)
Carefound Home Care (Harrogate) Reviews (69)
Carefound Home Care (Harrogate) has a Review Score of 9.6 (9.585) out of 10, based on 14 reviews in the last 2 years.
Over all time Carefound Home Care (Harrogate) has 69 reviews.
Most helpful in arranging an hourly visit per day whilst we took a holiday. No hassle to set up, carers took the time to introduce themselves to us before the service commenced so my mother could be confident with them. Grateful that such ad-hoc support can be offered.
Carefound Home Care provide a first-rate service. The staff are excellent and care about their clients in every way. Clients needs are the priority and nothing is too much trouble. It is reassuring for family members to know their relatives are in safe hands.
Helpful, professional and efficient.
Carers have a pleasant, cheerful disposition and treat my wife and myself with politeness and dignity. They help with choices but allow us to maintain control. The standard of service has enabled us to relax and feel secure. Meals are attractively presented. Given the ingredients, the carers will provide a variety and all cook well.
Excellent care given by very friendly carers. I would highly recommend this company to anyone looking for a reliable and caring service.
I have received help in maintaining the care of my wife, her cleanliness and skincare. My carer comes once a week to shower my wife. I use suitable emollient creams to maintain her skin integrity. My carer is fantastic and I often hear my wife and her laughing in the bathroom. She goes the "extra mile" to ensure that my wife is well cared for and she is fantastic.
I have always found staff obliging and helpful. The service is perfect for my needs. I shall continue to use the service and would certainly recommend it to others.
We have used Carefound for almost 3 years now to support our father to live at home with a diagnosis of Alzheimer's. We have got to know and trust our lovely carers and they have built a lovely relationship with dad - always giving us advice and support and providing care in a dignified and thoughtful way. We've always been very happy with all our contacts with Carefound.
Dad has now gone into full-time nursing care as his dementia has progressed, but he was able to stay in his flat a lot longer due mainly to the fantastic help we received.
We have moved on a stage now, but I will always remember the caring way that those girls looked after my dad like there own x
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 November 2017Outstanding
- Caring Outstanding
- Effective Outstanding
- Responsive Good
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (2)
- 28 Oct 2024
Harrogate home care manager, Carla Hainsworth, and her horse Darrowby Ajax have won a national title at the prestigious Horse of the Year Show. Having qualified in July 2024 in...
- 07 Oct 2024
Carefound Home Care in Harrogate were delighted to have a stand at this year’s Ripley Show on 11th August 2024. Our Harrogate branch had a great day running a stand...
Awards / Recognitions (19)
- 29 May 2026Recipient: Carefound Home Care
- 30 May 2025Recipient: Carefound Home Care
- 31 May 2024Recipient: Carefound Home Care
Meet the Team (5)
I joined Carefound in 2012 as a Home Carer with no prior professional care experience, although I had supported elderly family members. In 2013, I won the Great British Care Awards for Yorkshire and Humberside in the Newcomer to Care category and went on to win the National Newcomer to Care award in 2014.
Following this, I progressed to a Senior Carer role after completing my Level 2 qualification in Health and Social Care and began working towards my Level 3 qualification. In 2017, I advanced to the role of Care Coordinator and subsequently became a Care Manager. I later undertook my Level 5 qualification in Health and Social Care, which I completed in 2021. That same year, I was highly commended at the Yorkshire and Humberside Great British Care Awards for Care Assessor of the Year.
I progressed to Deputy Branch Manager at the end of 2021 and was appointed as Registered Branch Manager in 2023, overseeing the Harrogate Branch.
Outside of work, I enjoy walking and competing with my horse. Recently, I won the Show Cob of the Year 2024 at the Horse of the Year Show.
I joined Carefound in 2021 after working as a Dental Nurse at an NHS practice for 11 years. I began my journey with Carefound as an hourly Carer, progressed to a Senior Carer a year later, and became a Care Manager in January 2023. I am currently working towards completing my Level 5 qualification in Leadership and Management.
I thoroughly enjoy my role as a Care Manager, as no two days are ever the same. I value building relationships with clients, their loved ones, and other healthcare professionals, as I believe we can learn so much from one another.
When I am not at work, you'll likely find me outdoors with my children and two rescue dogs, exploring the local area
I have been with Carefound for just over two years, initially starting as an hourly carer before progressing to my current role as Recruitment & Community Manager. I work with a fantastic team, and I thoroughly enjoy my job. It offers a lot of variety, with many different aspects to the role—from meeting new people during the recruitment process to organising coffee mornings and events.
I am very family-oriented and come from a large family, so when I'm not working, I spend my time with them, catching up with friends, and taking my 18-month-old Labrador, Charlie, out and about. I also support my partner in his various hobbies, with rallying being the biggest one.
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