Haslemere Homecare Ltd

Unit 3, Haslemere House, Lower Street, Haslemere GU27 2PE
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37 Reviews
  • Haslemere Homecare Ltd, Haslemere
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Care Provided by Haslemere Homecare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Haslemere Homecare
  • Person in charge
  • Lisa Kemp (Manager)

Funding & Fees Guide for Haslemere Homecare Ltd

  • Prices

  • Prices starting at £24.64 an hour We have a minimum of 30 minute visits and tailor the package to suit the customer.
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Haslemere Homecare Ltd Reviews (37)

Total of 37, showing 1-20

Over all time Haslemere Homecare Ltd has 37 reviews.

Overall Experience

  • 29
  • 7
  • 1
  • 0
  • 0

Date Published

37
0
0
0
37

Review from M H (Client) published on 4 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is thoughtful, always goes the extra mile and never complains about hard tasks. Top standard for hygiene, always positive, always smiling.

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Review from Lilian T (Client) published on 23 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care I receive from Haslemere Homecare, I understand how difficult recent years have been with Covid etc. The carers have always looked after me with respect and kindness and I shall soon enjoy my 97th birthday.

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Review from Philip T (Son of Client) published on 11 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very efficient and flexible with great carers. Easy to re-arrange at short notice. Punctual and caring. Dad loves talking to them. We have been happy clients for almost three years. The office staff also friendly and helpful.

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Review from C T (Son of Client) published on 11 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding service, reliable, helpful and adaptable. The carers are well trained patient and thorough in their care and always arrive at the end of a long day with a big smile. We have been incredibly fortunate to have had the support of the Haslemere Healthcare team throughout the pandemic and in
spite of the stretch felt in all the health and care sector they have maintained the same high standards throughout.

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Review from Christine L (Client) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the ladies who come to care for me morning and evening are exceptional.

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Review from Peter W (Partner of Client) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfactory.

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Review from L W (Daughter of Client) published on 14 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Haslemere Homecare are professional, diligent and supportive individuals. The management team listen and do all they can to facilitate their client's needs, sometimes at short notice. The carers are generally very good at their jobs and are always able to adapt to requests or changing needs of their
client.

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Review from K R (Partner of Client) published on 3 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say a massive thank you to you and your team for your support and care, being a carer myself wasn't easy letting and trusting my partner in someone else's hands but they're professional, caring, courteous and have helped not only my partner but me so thank you it's only been just
over 2 weeks.

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Review from M S (Client) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful service. All girls have been so kind and supportive and made life so much easier for me.

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Review from M O (Client) assisted by family/friend published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. Very friendly.

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Review from James S (Son of Client) published on 15 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very reliable service, the staff are very friendly, they always ask if there is any more they can do to help after they have dressed and made breakfast for Mum. Overall I am very happy with the service.

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Review from Sarah G (Daughter of Client) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team were amazing looking after Mum so she could stay in her own home for as long as possible. They went above and beyond for Mum and we were so grateful to have them able to go in and look after Mum when we couldn’t always be there. Would recommend them to anyone who is looking
for someone to help care for their loved ones.

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Review from Elizabeth T (Daughter of Client) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In order for my mother to remain in her own home as long as possible, we needed a reliable team of carers and this we found when I was recommended Haslemere Homecare. For the past two and a half years she was supported three times a day until, with deteriorating health, it became necessary for her to
have 24-hour residential care in a nursing home. The carers timing was reliable and Mum valued the time they spent with her and enjoyed the chats and company. I’m very grateful to Haslemere Homecare for all they did for my mum. Thank you.

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Review from K B (Daughter of Client) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the service provided. Mum has found looking after Dad exhausting and the care given has given her some respite. She would not want to be without the twice-daily visits. She finds the key carer coming regularly a real help, getting to know him helps her feel safe.

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Review from R N (Client) published on 25 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Experience very satisfactory from the start. Staff do everything cheerfully, even some really unpleasant tasks and are always friendly and kind. I am very happy with your service.

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Review from Helen W (Daughter of Client) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found most of the carers helpful and friendly. They make my mum laugh which is good. It would be good if maybe once a month she could be given a bath. Not sure if I could do this on my own! One carer even changed her bed for her, so nice.

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Review from F W (Client) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers mostly arrive on time. They understand that I only want them to do what I ask them to do but, occasionally do something I have not asked them for.
They are friendly and willing.
I have only once asked one to leave.

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Review from Joseph R (Client) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than pleased with all that the carers from Haslemere do for me.
They are truly caring and professional in every way.
A sense of "family" emanates from a friendly staff who clearly have a deep love of their work.
I do not know how I would have coped without their care the last 6 months.
They
are five stars.

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Review from Joyce C (Client) assisted by family/friend published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The review was excellent. The representative of the company was very kind and helpful. She asked me what I thought about my regular carer to which I replied I was happy with her and all the other carers who come. They are all helpful and very pleasant. I do not think it is value for money. For the amount
of money I have to pay per month and the amount fo time they spend here. This is not a criticism of the care company but the system.

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Review from Audrey B (Wife of Client) published on 4 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the girls are really good. Some are fantastic. I am happy with Haslemere Homecare.

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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (11)

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Meet the Team (0)

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Frequently Asked Questions about Haslemere Homecare Ltd

What Type of Services does Haslemere Homecare Ltd offer?

Haslemere Homecare Ltd offers Home Care.

How many Carers does Haslemere Homecare Ltd employ?

Haslemere Homecare Ltd employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Haslemere Homecare Ltd to verify any information. View our terms and conditions. Haslemere Homecare Ltd has a Basic Service – more info.