In Home Care - Waterlooville, Havant, Petersfield & Emsworth

Donna was a lifeline for our family during one of the most difficult times of our lives. As we faced the complexity of my dad's illness and end-of-life care, Donna was consistently there-making countless calls, chasing services, and fighting to ensure he received the right care. Her dedication, persistence, and compassion went far beyond what we ever expected. Without her, we would have been lost in a confusing and emotional process. Donna and her team supported us with dignity, care, and genuine empathy-not only for my dad, but for all of us as a family. Her unwavering commitment made a real difference, and we will always be grateful for everything she did. She is more than a carer-she is a true advocate and support for those in need.

Thank you all so much for the outstanding care and compassion that you all show. We are extremely grateful to you all.

Review from Jayne (Clients daughter).

In-home Care is an excellent example of how a good a caring company should be. From management, admin and carers. My wife and I are so pleased that we changed companies. Keep up the good work.Kind regards

The company are very good at treating their clients individual needs. They go above and beyond in all aspects. They are very professional yet on a friendly caring basis. All staff and carers are the best of the best and nothing is ever to much for them. My father has dementia and can sometimes be hard work but that doesn't n hasn't phased any of the carers. My parents are always talking about them with thanks and appreciation for all they do as well as usual as a family. Its been a true pleasure appointing them for my father's care, as they go above and beyond for my mum. They have really helped and reassured us that they really care and I recommend anyone to use them.best of the best in all ways.

Thank you

We would like to thank you for your compassion and for the professional care and support you provided to my grandmother in her last few months of life. Your carers were always patient, supportive and compassionate, and you where always there to answer our questions.

I would highly recommend In Home care to anyone who is looking for extra support.

Very happy to recommend this care company .

Thank you so much to In Home Care for helping us when the people who should have been supporting us, let us down badly. In Home Care came to the rescue when we were really in need. We would recommend them to future clients.

In Home Care were absolutely brilliant and couldn't have asked for more. They set care up for my grandfather very quickly, and were very professional and flexible with additional care when it was needed urgently. Many thanks.

In Home Care has provided fantastic care for both my parents for many years until my mother's passing in September 2023. The care and support given to Mum and Dad enabled them to stay in their own home until the end just as they wished. As well as being practical care visits the carers also engaged extremely well with my parents, both of whom suffered from dementia. Great friendships were formed and the effect on my parents' mental health cannot be quantified. On the few occasions when there were problems they were dealt with quickly and without fuss. As a family, we never felt that we were on a "conveyor belt" as has happened in the distant past. I will continue to recommend In Home Care to anybody in need of personalised and quality care.

I cannot speak highly enough of the service my sister-in-law received over an extended period from In Home Care. Her needs were high as she was bedridden, had many medical disabilities and dementia. The staff delivered care that in my opinion extended way above the call of duty, giving her excellent bed care, medical care, practical care and shopping and time for a chat built into her routine. In essence, the best care that someone in her position could have hoped to receive. Many of the carers formed special bonds with her which were invaluable to her mental health. Also having to act in her best interests from a distance they also supported me in every way they could, giving updates regularly and also interacting with a good friend and neighbour of my sister-in-law to enable her to help. I would highly recommend this wonderful service to anybody trying to make a decision over care for a loved one.

After breaking my femur in two places and needing a replacement hip operation I returned home unable to manage in the mornings when my wife had left for work or at lunch time. We engaged In Home Care who provided excellent service. Each day they helped me dress, put on my shoes, administered my medicines, made my breakfast or lunch, made the bed and washed up. All of this was done by some very kind carers who also checked on my progress and well-being. As I grew stronger and more independent I cut the lunch service and reduced the time of the morning visits until I felt I could manage. The care package got me through a very difficult period, followed a thorough assessment of my needs and medical history and gave me the reassurance that someone would call and check I was ok. I would strongly recommend In Home Care.

My elderly Mum has dementia but thanks to the excellent care shown by the Horndean team at In Home Care she is able to stay living independently in her own home. For the past year, she has enjoyed three visits daily. In her words, "It's like having friends visit me". As well as looking after Mum's care needs, preparing her meals and ensuring she has her medication, (even organising GP visits if required), each carer takes the time to have a warm, friendly chat with Mum. Dementia is hard on everybody, not just the person who has it...In-Home Care has made a positive difference to the whole family.

I would recommend In Home Care to anyone considering a care provider in the Waterlooville area.

I would definitely 100% recommend them to anyone wanting to use a care company.

All the staff are professional, supportive, approachable and caring.

I'm pleased to say all the carers who attended my mother over the course of last year were very attentive and supportive of her care needs. They all ensured Mum was provided with fresh water and other juice drinks for the day and encouraged her to drink when they were with her. Any concerns were always reported straight to us and their office immediately for the appropriate action to be taken ie:- when Mum suffered a couple of falls. The emergency services were called to attend and the member of staff always remained with Mum until they, and us, could attend. Offering a calming voice to Mum in her time of distress. Overall, I would definitely recommend your company to anyone looking for a good local, independent care company with a team of very kind, considerate and attentive carers. The administration of the company is also excellent with an easy system in place for payment of the bills.

If I didn't have carers then I would hardly see anyone or go out of my flat. They were outstanding during the pandemic and gave me some normality in a time of great stress.