In Home Care - Waterlooville, Havant, Petersfield & Emsworth

In Home Care are local to mum and we have found their care and support to be very good. The girls are attentive to mums needs and will pass on any concerns to the office/myself as they arise. We are very happy to have them as mums carers.

All the carers are pleasant and helpful and attend to all my needs with kindness and good humour.

They are always ready to assist me when I need it and it is good to have them here every day.

In Home Care is a highly professional care provider who treats clients as individuals with special concern.

I wish the two carers who come in the morning would arrive at the same time. One comes at the correct time, the other anything up to 10 to 15 minutes later. Maybe not her fault as with other clients, but this should be sorted. A lot of the carers I would tick excellent but not all. The double ups at lunch time and evening are fine.

Having been with In Home Care Ltd - Waterlooville for over a year, I have got used to them looking after me which they do very well. I have a breathing problem which requires me to be connected to an oxygen supply all the time but they cope very well and I am more than pleased with the way they look after me.

Carers always arrive and usually on time. The carers are friendly and provide a good and caring service. There have been a few issues with the office regarding preferred call times and this has been resolved to my satisfaction.

I have found all the carers pleasant and helpful.

In Home Care Ltd - Waterlooville provides me with outstanding care. I am treated with dignity and the great kindness my carers show me is much appreciated. Nothing is too much trouble and they are so helpful. My carers extend their care and kindness to my partner and full-time carer. Again, nothing is too much trouble. Both management and care staff carry out their work in a truly professional way and their support is invaluable. Thank you.

In Home Care Ltd - Waterlooville assisted me in caring for me late husband during the last year of his life enabling him to die - as we both wished - in our own home. I have only praise for the young women on the team. Almost unfailingly, they were prompt, competent and generous in their care of my husband and the concern for me. On one or two occasions that help went well beyond the call of duty.

In September 2015, my wife who had Alzheimer's was suddenly unable to walk anymore and needed outside help. When I found In Home Care Ltd - Waterlooville I was impressed from the start when their manager came to see us on a Sunday morning. For nine months, In Home Care Ltd - Waterlooville provided 2 carers, three times per day to look after my wife. They were always very kind and cheerful and were happy to help with anything. Only very rarely were they late and if so for a very good reason. I would have no hesitation in recommending In Home Care Ltd - Waterlooville to anyone needing care at home.

In Home Care looked after my mother when she was no longer able to live at home on her own. I needed to provide Mum with live-in care at very short notice, and In Home Care went out of their way to find the type of care, and personality of carers, I was looking for.

Every day presented different challenges as my mother's needs changed. I couldn't be more grateful to the carers and the managers at In Home Care who went out of their way to make sure Mum was happy, and that I was kept well informed. I felt very comfortable giving them feedback if something needed to change and they always did their very best to accomodate my wishes, even at short notice.

They have an excellent balance of caring vs professional behaviour which is very hard to find these days. They cared for Mum until she passed away and treated her with respect and dignity until the very end.

The carers are always courteous, caring and kind; they are clearly interested in and understand my needs. On the very rare occasion that I have found a carer unsuitable for my requirements (I have MND), the extremely efficient and helpful office staff and management have dealt speedily and sensitively with the situation.

I would unhesitatingly recommend this company to other people.

Mum's carers have always been on time, efficient, friendly and professional - if there are any problems at all, it is dealt with quickly by the office staff who are always approachable and willing to help. I would not hesitate to recommend In Home Care to others seeking similar service in the area.

Our relative has been using In Home Care Ltd since June 2016, following a selection process. They are based locally, which is helpful. Our relative is happy with the service he receives and the general continuity of the carer has allowed the building of rapport which is important for a client living alone with few visitors. Any issues have been resolved quickly. We were also able to arrange temporary additional care during absence which was very helpful and it is encouraging to have a degree of flexibility and understanding.

We were happy to recommend In Home Care Ltd to a friend in similar need.

In Home Care have been excellent, always someone on the end of the phone and arrange a visit. I have never had any issues with them and can only give them the highest praise. I would not go anywhere else for care for my mother.

My 94-year-old independently living Mum has been receiving assistance from IHC (In Home Care) for almost 2 years following a serious hospitalisation. The help has been cooking a fresh meal every day, cleaning and shopping. The ladies who visit are prompt, cheerful, helpful and very caring. Neither Mum or I can fault them and they have become her valued friends.

The management of IHC has also been responsive, friendly and helpful at every level.

In mid-January Mum suffered a serious fall requiring immediate 24hr care in the home. In Home Care as a total entity instantly responded to our very urgent request for help (over the best part of a month) by "mobilising" the ladies Mum already knew. The total package was in place instantly and continued as long as we needed it. It was a great comfort to Mum and the family that intensive personal care was provided by ladies that we knew to be trusted caring friends. They have played a great part in her fantastic recovery.

What more could you ask for?

My grandparents receive 3 hours care a week. This has been extremely useful and also gives my grandad respite weekly from my Nan who has dementia. Sometimes she is taken out, and she really loves this, despite not remembering afterwards. But it's good for well being. They have also been adaptable for the odd occasion where we've had to change care times to cover when I am not around to help. This is a lifesaver!

We are very satisfied with the service in terms of reliability, staff approach and attention to detail. Staff are particularly good at helping this client to maintain a healthy diet and good fluid intake.

It was agreed to have a trial period of one month, at first we had quite a few different carers both male and female. I wanted to have a regular carer so that person would get to know my needs and I wouldn't have to keep explaining to different carers each time. After a period of a month or so, it was agreed to send me a regular carer, obviously on her days off, sickness, holidays etc we would have different carers to cover, but that is not a problem.

I'm very satisfied with my current carer, she is very dedicated, professional, a caring person and always has a smile. She understands my disability, allows me to do what I can do myself and she respects my dignity. She also helps my wife with making beds each morning and other small jobs.

In Home Care has been attending to my mother every morning for nearly a year. They help her wash and dress and make me aware of any problems. My mother receives a notice every week of the time and name of the carer due to visit. The carers are kind and reliable and help with whatever are my mother's needs.