In Home Care - Waterlooville, Havant, Petersfield & Emsworth

If I didn't have carers then I would hardly see anyone or go out of my flat. They were outstanding during the pandemic and gave me some normality in a time of great stress.

The team as a whole run a very good and smoothly run service.

Without the In Home Care staff and carers, who I have found in over three years to be caring and compassionate, I would not have been able to give my parents the quality of life at home that they deserved. At times of medical emergencies, the carers have been knowledgeable and calm in handling the situation and in normal times the laughter and stories during visits brighten up the lives of my parents. I have no hesitation in recommending the staff at Horndean In Home Care.

Personally, I could not cope without their care.

S

Only one suggestion would be please contact the service user when you change times, as we have arrangements in place for the time advised, eg golf Tee off times verses vanishing times to be back for staff leaving.

We cannot recommend In Home Care highly enough. Apart from being efficient, listening to the client’s needs and adjusting to changes in those needs, the carers who come into our home were a pleasure to have around. There was always a phone call to tell us if a carer was going to be later than the appointed time. Those who came in became friends that we looked forward to seeing twice a day. After an extended period in hospital, In Home Care was unable to fit us back into their schedule, but while in hospital they called not only to check on their client’s health but also on my well-being. A huge thank you to everyone at In Home Care.

My father has advanced Alzhimer's/Dementia with poor hearing, occasionally displaying challenging behaviours and requires prompting, guidance and reassurance as he goes about his daily routine. In Home Care has been instrumental in providing a care package that meets these needs, offering continuity of care personnel experienced in the area of health conditions. The supplied professional quickly established a relationship with my dad, achieving optimal compliance with his morning routine. As his condition has progressed over the past four months, the care professional has displayed versatility and compassion in interacting with my dad in order to facilitate the maintenance of his toiletry and hygiene regimes.

I will always be grateful to those who looked after him as he clearly was very happy with them, which in turn, stopped me from worrying about him.

She is always treated with kindness and respect and has built trusting professional relationships with all of the support team.

We have received excellent service. The team are very diverse, but they are all polite and amusing and get on with my husband very well. They are very competent, and we would recommend the team to our friends and family.

No complaints at all.

I always look forward to seeing my carer on a Friday who helps me with my shopping. Always cheerful and we have a great laugh. I have had the same carers for many years and she knows the procedures never missing the sweet aisle! she pushes the trolley for me and reaches the high shelves. I cannot manage without her help, great support and a special carer.

Mum was happy with the care she’d received for her once a week visit. As of today, she has had two visits as the home care has just started. She has requested another visit on a Thursday or Friday and this is in hand so hopefully will start soon

In Home Care have helped to look after my mother for the past couple of years. I found all the carers to be very professional but also very friendly, kind, helpful and very caring towards mum. They always treated mum with great respect and dignity. I cannot fault the care they provided and in my opinion, they always went the extra mile. They helped me through a very demanding time which was made even more difficult due to Covid. I would highly recommend In Home Care to anyone who wants to keep their parent/relative in their own home for as long as possible and assure them that they will receive the very best of care.

I really really am impressed with all the carers that tend to me. I call them all my angel's wonderful girls. They help me get through the day as I am living on my own. I am very grateful to the whole company, very helpful in all departments even help with the doctors and nurses visits.

We would have no hesitation in recommending In Home Care to family and friends.

I have found the all the people who are connected to my mum's care are professional and very caring. I’m very satisfied with the service we are receiving. Mum is very happy with her carers. So all round great service.

My mum has been supported by In Home Care for a period of 4 months requiring live-in, domiciliary and waking night care involving 10 different carers. All of the carers have been lovely, cheerful, respectful and professional, sometimes under difficult circumstances. I would have no hesitation in recommending In Home Care and would like to thank them for the support that has been provided to my mum.

Mum has got used to her ladies coming round and likes a chat with them which is a relief for me.

The carers are very helpful, cheerful and always wear the aprons, gloves and masks. In most cases, they are on time and always spend the full time with my husband.