Manorcourt Care (Hornchurch & Thurrock) offers services throughout all of Havering and Thurrock, helping adults who wish to remain in their own homes for longer.
Provision can include personal care routines such as bathing and dressing; Domestic tasks such as washing, ironing, cleaning, cooking and shopping; Support services; Escort service, hospital and medical appointments. Sitting services including overnight stays. They can also enhance people's quality of day to day living by...
Care Provided by Manorcourt Homecare (Hornchurch & Thurrock)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £28.70
- Weekly Live-in Care Fees: from £1,400
- 30 Minute Visiting Care Fees: from £19.60
We are committed to delivering high-quality Home Care at affordable rates. The cost of Home Care depends on the type of support you need, how frequently it's required, and your location. Our services range from brief visits to 24-hour Live-in Care. If your situation is more complex and requires two carers per visit, we can accommodate that and provide an appropriate cost estimate.
We understand that each individual is unique. That's why we tailor our services to meet your specific needs. Our costs include a personalised care plan that is designed to fit your preferences, requirements, and budget, ensuring that you receive the care that is right for you.
Contact Manorcourt Homecare (Hornchurch & Thurrock) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Manorcourt Homecare
- Private Owned
Person in charge
- Karen Garratt (Manager)
Manorcourt Homecare (Hornchurch & Thurrock) Reviews (204)
Manorcourt Homecare (Hornchurch & Thurrock) has a Review Score of 9.6 (9.57) out of 10, based on 24 reviews in the last 2 years.
Over all time Manorcourt Homecare (Hornchurch & Thurrock) has 204 reviews.
Extremely caring, kind, compassionate and understanding of my care needs. Treated as an individual person and my voice is always heard. A very professional extent of care has always been given even in these very difficult times we are facing with COVID.
What a lovely review, thank you for taking the time to complete this.
I cannot praise Manorcourt enough with the care they provided for my dad. The team leaders bent over backwards to ensure Dad was receiving essential care four times a day at very short notice over the Christmas period. The Care Assistants who came in to tend to Dad, were friendly, attentive and extremely professional, giving our family peace of mind during a stressful time. Unfortunately, my dad passed away early January but I’ll never forget the role that Manorcourt played in providing my dad with the care he so deserved. Thank you so much to all involved. I could not have wished for a better service and will be eternally grateful to you all. You all do an amazing job.
Thank you so much for taking the time to write this review. It was our pleasure to ensure your Dad had quality care to the end.
I have found these carers very good, caring and helpful. Always ready for a chat and never miserable.
Some of the carers are so helpful, they would do anything for you and stay for 20 minutes or longer.
Thank you for taking the time to complete this review. We are always happy to know our carers are doing a good job.
The care that was given to my great aunt was second to none. She was very particular in her ways and the lovely carers did as much as they could to cater for her ever-changing needs. Her regular carer was absolutely amazing and we can't thank her enough for the care she gave. We had peace of mind that she was being looked after when we were unable to visit.
Thank you for taking the time to review our service. We will pass on your compliments to our carers.
Wonderful people, caring and respectful of property. Always there when needed night and day.
Thank you for taking the time to complete this review.
I found the team very caring and loving towards the care of my mother 24/7. Manorcourt Homecare management and staff were extremely professional all the time and would go out of their way for you all the time with care and any concerns. I would definitely recommend Manorcourt Homecare going forward.
Thank you, Kevin, for taking the time to submit this review. It was our pleasure to care for Mum.
I know how important it is for my mother to have that contact with others as she is bed-bound and in these difficult times when it is not possible to have visitors their visits are so important.
Their skills in identifying skin problems and issues with my mother's catheter care are second to none. I do not know how I would have managed without them.
I want it known that they are valued 'front line workers' and without them, the system would not work.
Thank you for taking the time to complete a review of our service. I know all our carers enjoy spending the time with your mum. Also, the biscuits and tea they are given are much appreciated!
The carers are all top of the tree. Friendly and affable.
We found the home care service to be reliable and supportive. We requested this particular agency and we have no regrets. Thank you to all of the staff that were involved in Mum's care.
Thank you for taking the time to submit this lovely review. It was our pleasure to support Mum to remain in her own home.
I have someone to help with cleaning my home. Always on time and always does a lovely job. I like the fact it is the same lovely lady each time. Thank you.
Thank you for taking the time to submit such a lovely review.
My care workers re brilliant. The office staff is very happy to help me with any problems I have.
Thank you so much for the lovely review. I will ensure the compliments are passed on to the carers.
The staff are most professional. Times kept are good. Always asked if this needs to be changed at any time. Always in uniform and looking smart and masks are worn throughout the visit. Amazed at what the girls get done in their 30 minutes.
Thank you for taking the time to submit such positive comments.
Dad thinks it's excellent - he can't knock it at all. They always help with any request eg including a night visit as Dad has become a little more confused at times.
The carers are not only my carers, they are my friends. I would not be without them.
Very caring and helpful staff.
From the start, Manorcourt Homecare has been excellent with my Mum's care needs, following on from a broken shoulder needing surgery in January to suffering a mild stroke in May 2020. We have two carers four times a day and because they work a 12-day shift we have the same carers in the morning, lunch, and tea time and two different ladies for the bedtime shift. Mum has got to know them really well and they know what and how my Mum likes things done. They are always friendly but professional at all times and have been excellent throughout the COVID-19 pandemic.
Thank you for taking the time to complete a review for us. I will pass on your kind words to the particular carers.
We have found the service to be of a high standard and the carers to be thorough, very kind and thoughtful. This has allowed my sister and I to relax in the knowledge that our parents are being well looked after.
Thank you for taking the time to submit a positive review.
Excellent service.
Thank you for taking the time to submit your review.
Manor Court and the lovely, professional staff attend to her daily needs, during the day, whilst I am at work.
I want to say a very big thank you to each of you lovely ladies who take the time to look after her needs during the day whilst I am at work. I have peace of mind knowing she is in professional hands. We both love you all.
Thank you so much for taking the time to complete this review. We appreciate the lovely comments you have made and will ensure we pass on your thanks to all the carers.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 November 2019- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Monday 14 Oct 2024A remarkable story has unfolded at Manorcourt Home Care Thurrock Branch, part of the Healthcare Homes Group, involving one of their dedicated carers, Vanessa Cox. After recently returning from a...
Awards / Recognitions (6)
- Recipient: Manorcourt HomecareDate: Wednesday 31 May 2023
- Recipient: Manorcourt HomecareDate: Thursday 31 Mar 2022
- Recipient: Manorcourt HomecareDate: Friday 30 Apr 2021
Meet the Team (10)
Karen joined the team in 2012 as a carer. She was then offered the position of coordinator. After 8 years in this position, she was offered the deputy manager's position. Karen really enjoys her job role and finds every day is a new challenge, and it's now our current Branch Manager.
Sarah has been in Social Care for 36 years and has worked with Learning & Physical disabilities. Sarah joined the branch in 2013 as a carer and worked as a Team Leader before taking on the Compliance role.
Prior to joining Manorcourt Homecare Julie worked in catering, but decided to work at the Thurrock Branch because she wanted to work in care.
To be good in her role Julie believes you need to be understanding, caring, flexible, kind and compassionate.
The favourite part of your working day is seeing and meeting new clients and visiting current clients.
The biggest professional challenge in her career to date was taking part in a hairdressing competition.
Outside of work, Karen enjoys cooking.
Karen enjoys new challenges.
Karen decided to work at Manorcourt Homecare because she wanted a new career and was interested in care.
Prior to joining Manorcourt Homecare Karen worked at home as a full-time mother.
To be good in her role Karen believes you need to be observant, willing to learn, able to work as part of a team, a good listener and helpful.
The favourite part of her working day is resolving any issues that may arise.
The biggest professional challenge in her career so far was taking the role of medication officer from being a carer, which is also her biggest career highlight to date.
Outside of work Karen enjoys spending time with her family and playing golf.
Karen enjoys the day-to-day challenges of working at the Thurrock branch.
I have completed all training as required inclusive of dementia and End of Life best practice
you need to be a good listener, kind and compassionate alongside having a calming manner. Open minded and non-judgemental is also key.
I love spending time with my family and enjoy decorating and renovating my home.
I enjoy being part of a team and having good interactions with my colleagues.
I believe that a friendly, calm, approachable nature with good listening skills is key in this role. Also having the ability to calmly look at any area arising, evaluate and then set a plan to address.
I enjoy, socialising, watching TV series, reading and also travelling.
I totally enjoy working with my team daily
Jen has recently rejoined the team in 2022, she left to work with children with learning disabilities.
Stacey joined the company in 2011 as a care worker and has been in social care for 13 years.
Laura has been with Thurock branch for 3 years and Worked at the Hornchurch branch in the accounts department for 8 years.
Sandra has worked in social care for 9 ½ years and joined the company in 2019 as a care worker.
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