Skillcare Ltd

Building 3, North London Business Park, Oakleigh Road South, London N11 1GN
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9.4 30 Reviews
  • Skillcare Ltd, London

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: from £23

These prices are only a guideline, please contact Skillcare Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Skillcare Ltd

Person in charge

  • Denise Forbes (Registered Manager)
Total of 30, showing 1-20
9.4

Skillcare Ltd has a Review Score of 9.4 (9.429) out of 10, based on 8 reviews in the last 2 years. Over all time Skillcare Ltd has 30 reviews.

Overall Experience

  • 19
  • 9
  • 2
  • 0
  • 0

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Overall Experience  Overall Experience 3.0 out of 5

Regarding my wife's care, all the carers are well prepared.

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Overall Experience  Overall Experience 5.0 out of 5

From Skillcare is very supportive and very caring and good and help in evening things.

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Overall Experience  Overall Experience 4.0 out of 5

Good, on time.

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Overall Experience  Overall Experience 5.0 out of 5

They all are very good.

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Overall Experience  Overall Experience 5.0 out of 5

All the carers are very freidnly, efficient and show genuine care for my mother. They point out if they see any sores etc on Mum's body.
I have nothing but praise for them all.

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Overall Experience  Overall Experience 5.0 out of 5

It's going very well.

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Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy, she loves them.

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Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied and happy with Skillcare services and all the help provided by the carers.
Carers are very understanding and kind towards my dad's needs.

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Overall Experience  Overall Experience 5.0 out of 5

Dad was placed on palliative care at the end of August. He slowly deteriorated and this last month took to his bed. His two main carers were so gentle with him. On his last night with us, they made him comfortable in bed and said goodnight to him, see him in the morning. Unfortunately, Dad passed, but
I believe he felt settled when the boys put him to bed as he went within 15 mins. I will miss their care for Dad, they were brilliant, and it was the right decision to change agency.

Reply from Maygan Forbes, Office Manager at Skillcare Ltd

Hi Mary,


Thank you so much for such a beautiful review. It was a pleasure caring for your father and he will be greatly missed. I wish you all the best and hope memories of your father bring you much healing and happiness. Have a lovely holidays and all the best, Maygan F

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Overall Experience  Overall Experience 4.0 out of 5

Really nice and friendly staff.
Competent and efficient staff, also flexible.

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Overall Experience  Overall Experience 5.0 out of 5

Carers are friendly and adaptable. They build good relationships with families and clients.

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Overall Experience  Overall Experience 4.0 out of 5

Quick, friendly and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

Your staff have been excellent in every way. My wife has COPD and is always fighting for breath. The two girls treat her with kindness and gentleness, and my wife really loves them. I cannot "myself" thank them enough for what they do. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

We are very happy with the service we have and are receiving from Skillcare Ltd. The carers are very caring/supportive to my mother as well as the rest of the family. It is a joy and less stressful to know my mum is receiving the care she well deserves.

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Overall Experience  Overall Experience 3.0 out of 5

Month of June, drop in standard, certain care workers refusing simple tasks. My mother is the easiest of all your patient, yet a small request was declined because it's "not on the list". Well, sometimes, they need to think outside of the box, taking all into account.

Reply from Maygan Forbes, Office Manager at Skillcare Ltd

Dear Marios, thank you for your review and for bringing this to our attention. The care plan has been updated to reflect the tasks that are not being completed, and this will be placed in the home promptly. We have gone through this care plan again with all the allocated care staff. We will be constantly monitoring the situation and progress notes to ensure your mother is receiving a high standard of care.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly and polite.
Take good care of my husband.

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Overall Experience  Overall Experience 5.0 out of 5

Receiving very good service and very comfortable with carers. They are very kind and professional. They're doing a great job.

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Overall Experience  Overall Experience 5.0 out of 5

Skillcare is a very professional care company. The management is exceptional, ensuring that clients feel well looked after. Both management, staff and carers are very respectful, understanding and polite. They know exactly how to make their clients feel special and important. They are very trustworthy,
very intelligent and gentle. Dignity is so important, and they provide that at all times. We feel so happy to be in their care.

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Overall Experience  Overall Experience 5.0 out of 5

Very good organisation. Care staff go above and beyond. Management incredible and do more for me than the local authorities!

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Overall Experience  Overall Experience 5.0 out of 5

I have been looked after by Skillcare Ltd since July 2020. I have found the carers to be friendly, kind and efficient. They make me feel valued and help me maintain my dignity.

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Current Review Score: 9.4 (9.429)

Overview of Review Score

The Review Score of 9.4 (9.429) out of 10 for Skillcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.729 for Skillcare Ltd is calculated as follows: ( (36 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.729

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Skillcare Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Frequently Asked Questions about Skillcare Ltd

What Type of Services does Skillcare Ltd offer?

Skillcare Ltd offers Home Care.

How many Carers does Skillcare Ltd employ?

Skillcare Ltd employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Skillcare Ltd to verify any information. View our terms and conditions. Skillcare Ltd has an Basic Service - more info.