ASK Care Ltd - Ilford

Overall a good efficient service. The care workers are punctual and polite.

Management are responsive to any suggestions and needs and do the best they can to accommodate any such requests. Also given prior notice by them for any changes.

Our 4 year old daughter receives excellent care from her carers from Ask Care. The carers are very kind and attentive to our daughter's needs. The administrators and management are very helpful in coordinating our daughter's care and respond to our queries promptly.

Special thanks to two carers in particular.

This is a trustworthy care organisation I have been with for a long time. High professionalism and the interest of their clients and staff is at their core. Their carers are well trained and the management is exceptionally good and responsive to the needs of their users/clients. The quality of care they provide has left a smile on all and sundry.

Always been happy to help on the phone and the service is excellent. Overall very satisfied with the company.

She is not only reliable and capable, but also genuinely caring. I am grateful for everything she does, and I feel lucky to have her as my Carer. I truly believe she is an excellent example of what a Carer should be.

We have been using Ask Care for several years now and they have always been punctual, polite, understanding and prepared to go the extra mile to provide a great all-round service. Thanks to all of the Ask team for your ever-present support, we couldn't have managed without you.

My family and I would like to thank ASK Care Ltd, and a very special thank you to the member of staff who looked after our Father for over 4 years until he passed away, December 2022. She helped to make his last years of life extremely pleasant and comfortable, we could never thank her enough. The patience she showed towards our Father, understanding and care given was exceptional. Nothing was too much, she is a credit to the team. Thanks again ASK Care Ltd.

Thank you ASK Care.

This agency used to be good and has good carers however they and the user are being let down by a shambolic back office and poor management and therefore I would not presently recommend it to others.

Thank you all for a great job. May God bless you all. This is the first time I am not screaming with an agency. Keep up the good work and keep smiling for it goes a long way with clients. Thank you once more.

I really love this service and the quality is good.

When called due to fault, technician was prompt and friendly always.

Excellent service, price range was very accommodating and the facility was exceptional. Thank you very much to all the carers and those who spoke a variety of languages. Helped with everything (washing clothes, picking up medicine) really helped me so much. Communication was very good as I was aware if there any problems and they kept me up to date with everything. No faults at all!

They are professional and give good support to my mother. The carers are pleasant, friendly, flexible and knowledgeable, always willing to help. The office staff are friendly in all departments and will always help with any problem if it is possible. I would recommend this company. I feel very confident in their care they give my mother.

That's why I will always be grateful we found ASK. Collectively and individually, they give a damn. I've no doubt they are a tonic for my parents as well as the necessary support. And because of that, because I know I can rely on them at all times, they are also a huge tonic for me.

As my parents have fortunately had the same core carers throughout. I have seen the relationships grow so both my mum and dad trust the carers and we (the whole family) do too.

The carers took great care of my grandmother. They were extremely professional and well trained. I would definitely recommend the company.

The carer that came to look after my dad and help him was very nice, patient, caring and sensitive to my dads' need. I would definitely recommend him!

I was recommended this care provider after some frustrating experiences with other agencies. I have two adult sons, one has cerebral palsy and is a wheelchair user and the other has Asperger's. The standard of carer that this agency provides is outstanding. All the carers I was supplied with were intelligent and caring. They showed real affection towards my sons and went the extra mile to help them or entertain them. They had common sense, were chatty and friendly and totally professional at all times. Very importantly, they were always punctual! Also, very good value! Fantastic! And my sons loved all the carers and missed them when they left!