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Unique Senior Care | Coventry & Kenilworth

44 The Square, Kenilworth, West Midlands CV8 1EB
Unique Senior Care Logo
Unique Senior Care | Coventry & Kenilworth logo
It is such a relief and reassuring for me to know that the caregivers arrive on timeCatherine H(Daughter of Client/Service User)
Unique Senior Care | Coventry & Kenilworth, Kenilworth
The team at Unique Senior Care stepped in extremely quicklyKay G(Daughter of Client/Service User)
Unique Senior Care | Coventry & Kenilworth, Kenilworth
I cannot praise the staff of Unique Senior Care highly enough.D L(Daughter of Client/Service User)
Unique Senior Care | Coventry & Kenilworth, Kenilworth

The Coventry & Kenilworth branch of Unique Senior Care has been rated Outstanding twice by the Care Quality Commission (CQC) in October 2016 and October 2019. It is the only home care provider in Coventry and Warwickshire specialising in the elderly to be rated outstanding – CQC’s highest rating.

They provide outstanding home care and live-in care services to support people who would like to continue to live in the comfort...  

Care Provided by Unique Senior Care | Coventry & Kenilworth

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £32
  • Weekly Live-in Care Fees: from £1,885

At Unique Senior Care we offer a clear and straightforward pricing structure for our live-in care services. We aim to provide the very best care that reflects our outstanding service standards.

Our fees cover your complete care service, including the initial consultation, provision of care above and management of our service. There are no additional fees for your Caregiver's travel to and from your home (additional trips i.e shopping, appointments, leisure are chargeable at 50p per mile)

For your fully personalised care package quote, please get in touch with one of our friendly and expert care advisors or discover more on our website.

The price(s) shown are provided by the agency. Contact Unique Senior Care | Coventry & Kenilworth for full pricing details and T&Cs.

Contact Unique Senior Care | Coventry & Kenilworth to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Nicola Culkeen (Registered Manager)

Unique Senior Care | Coventry & Kenilworth Reviews (81)

9.8

Unique Senior Care | Coventry & Kenilworth has a Review Score of 9.8 (9.824) out of 10, based on 21 reviews in the last 2 years. Over all time Unique Senior Care | Coventry & Kenilworth has 81 reviews.

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Showing 81 reviews matching selected criteria
Review from Kay G (Daughter of Client) published on 5 June 2024 Submitted via Website
Overall Experience
The team at Unique Senior Care stepped in extremely quickly when it became apparent the free care for my father on discharge (following a stroke and 3+ months in hospital) was not suitable or sufficient for my parent's needs. The carers and supervisors have been excellent. In my dad's case he requires liquid feed via a pump, and the team were quickly trained and conversant in this set-up, which was a huge relief and help for me, as I was the only family member who could use the equipment on his discharge.

They also help my mum with other chores around the house such as bed changing, which is incredibly helpful. They always show kindness and compassion to my parents.

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thanks for taking the time to share your experience, it's so good to hear of our additional training in practice and to know that our help is making such a positive impact not just for your father but yourself and mum too. I will share your lovely comments with the team!

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Review from E M (Daughter of Client) published on 7 May 2024 Submitted via Website
Overall Experience

Unique have been caring for Mum and Dad for about 6 months. They have been great providing regular visits and always with a smile. They ensure medication is taken, cook meals, help with personal care, clean and provide a chance to chat as well. When Dad was admitted to hospital and we made the decision that it was time for Mum to move to a care home, Unique were brilliant giving us extra hours of cover to allow us time to visit care homes or just have a break for an hour or two. They are now supporting Dad at home since his discharge from hospital. The client diary they provide is a useful insight into how Mum and Dad are through a professional's eyes.

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Review from Ingrid O (Daughter of Client) published on 7 May 2024 Submitted via Website
Overall Experience

As soon as we needed extra hours for carers to come in, this was organised within a couple of days. Then when we needed the timing to change, this was arranged for the very next week. All the carers that go in to help are friendly and cheerful and willing to do any tasks that are asked of them. We can rest assured that our parents are getting the best possible help available. We are extremely grateful to all the staff.

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Review from Adam P (Son of Client) published on 29 April 2024 Submitted via Postal Card
Overall Experience

The staff in the Kenilworth office are very friendly and helpful. The carer sent to my mother has been very efficient and kind to my mother, also does a very good job at doing what we ask her to do.

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Review from C D (Client / Service User) published on 13 December 2023 Submitted via Website
Overall Experience
Had a wonderful service for a short term care need.
The carer has been excellent and the company. It’s been very helpful in my recovery. We will come back if needing help again.

Thank you so much!

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Review from Catherine H (Daughter of Client) published on 12 October 2023 Submitted via Website
Overall Experience
My mother has received service from Unique Senior Care for the past two weeks. We needed extra support in place for her at home due to her poor mobility and the fact that her short-term memory is now almost non-existent. She was struggling to manage everyday tasks and was getting more anxious. In the short time that Unique Care has been coming into her, we have already noticed an improvement in her health and wellbeing. I live some way away from Mum and have also found it stressful trying to manage her care from afar. It is such a relief and reassuring for me to know that the caregivers arrive on time at the same time every day and provide a personalised service to my mum.
The service is provided with minimal fuss and has meant that when I visit my mum I can spend quality time with her rather than rushing around making sure that everything is in place.

Thank you to all involved in her care, so far so good!

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Review from D L (Daughter of Client) published on 6 October 2023 Submitted via Website
Overall Experience

I cannot praise the staff of Unique Senior Care highly enough. Staff each go above and beyond to look after my elderly mum and do whatever they can to keep her safe, happy and comfortable. I would have absolutely no hesitation in saying having them help us has had a hugely positive effect for us as a family. A heartfelt thank you to them.

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Review from Diane K (Daughter of Client) published on 26 May 2023 Submitted via Postal Card
Overall Experience

We are very pleased with the service from Unique Care. Friendly, professional and kind. I have no doubt my mum is in good hands.

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Review from Susan D (Daughter of Client) published on 17 May 2023 Submitted via Website
Overall Experience

My mother has been receiving care from Unique for several years now. The carers have always been very reliable, arriving on time and delivering a high standard of care. My mum really appreciates that she has two or three regular carers over the week so she is able to build a good relationship with them. There is good liaison between the office/Mum/me which helps to reassure me that all is well with her.

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thank you for taking the time to write in with your review, it's very much appreciated. It is always good to receive positive feedback and for us to share this with our team. We are delighted to read that the communication is good and that this provides the reassurance you need for your mum too. We know that the team really enjoy their time with her. Thank you once again.

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Review from David S (Client / Service User) published on 17 May 2023 Submitted via Website
Overall Experience

I have been disabled for 33 years as a result of serving overseas. Recently I have needed help at home, mostly mornings. Unique are very good at keeping me informed by email or telephone. The ladies who come are caring and polite. I would recommend Unique to other disabled people.

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thank you for writing in with your positive review of our service. We are delighted to read that our team are caring and polite and as a result, you feel that you would recommend us to other potential clients who might also benefit from the same kind of support. We do our utmost to ensure that the...  

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Review from Amanda H (Daughter of Client) published on 3 May 2023 Submitted via Website
Overall Experience
We started using Unique Senior Care for my father when he came out of hospital, they would come and care for him daily, they were absolutely brilliant. Having the same team of 3/4 meant that he was able to build a relationship with his carers and his trust which was really important to us. The team treated him with respect and dignity at all times and were very good at encouraging him to do some of the things Mum could not, he would always have a giggle with them.
Latterly, they provided superb care for my mother, which was an absolute lifeline to her. She thought of them more as friends. They certainly made the last few months of her life more comfortable and safe. The communication with the manager was excellent too.

We will always be grateful for the quality of care afforded to my parents and would definitely recommend to others.

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thank you for taking the time to write in with your fantastic review of Unique Senior Care. We are always delighted to read that our clients and their family members are so positive about the care we provide to their loved ones. You have confirmed, to anyone else reading this review, that the care...  

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Review from S P (Client / Service User) published on 28 March 2023 Submitted via Website
Overall Experience

Recently, I had occasion to use the services of Unique Senior Care, following a hip replacement. I found the whole team, from management to carers, very helpful and respectful. The carers were always willing to perform every task that I required and were friendly and cheerful. Also, I found them to be pretty punctual. All in all, I had a very good experience with Unique Senior Care and would certainly recommend the company.

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Review from Martin C (Son of Client) published on 8 March 2023 Submitted via Website
Overall Experience

Unique Senior Care have been helping our mother for just over two months now and we are pleased with how it is going. There were some changes in staffing in the first few weeks due to sickness but all carers have been kind and helpful and Mum seems to enjoy their company and support. Communication with the company has been easy and effective. So far all good!

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thank you for writing in with such a positive review of the service we are providing for your mother. We like to hear about your experiences and it is great to see that she is enjoying the help and support from our team. Communication is key in all of this and we appreciate your feedback that this has been good too. Thank you once again.

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Review from Gary J (Son of Client) published on 1 December 2021 Submitted via Website
Overall Experience

The care shown to my father is brilliant, the carers have got to know his individual wants and needs and respond to them. They recognise when he is needing reassurance from them and they put him at ease. The carers look after his needs the same as we do which is what you hope and want for your own. I trust the carers and management 100% which gives me peace of mind.

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thank you for your five-star feedback, it's very much appreciated. We are delighted to hear that the care and support is all working exactly as you want. We have a focus on delivering service which is reflective of what we would want for our own family members and your feedback confirms that this is what we have done. Thank you once again.

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Review from P J (Daughter of Client) published on 10 June 2021 Submitted via Postal Card
Overall Experience

Unique Senior Care has given my mother excellent care over the last few months. It is a very professional service. The caregivers are never rushed and always have time for a little chat. Would definitely recommend this service for those needing some extra help to enable them to stay in their own home.

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thank you for taking the time to write in with your review. We really appreciate the positive feedback you have given and it gives us enormous satisfaction to hear that we are providing the best service for your mother. It is great to read your positive recommendation which encourages others to use us to look after their loved ones too. Thanks again.

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Review from Sara M (Daughter of Client) published on 3 June 2021 Submitted via Postal Card
Overall Experience

Mum's carers have been great - helpful, supportive, caring - they have encouraged her to eat different things and looked after her personal needs - it is good to know they are reliable and they let me know if there are any concerns. It has made a huge difference, not having to worry day to day and this is a service I would recommend.

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thank you for writing to homecare.co.uk with such positive feedback. We are really delighted to hear that the team are supportive, helpful and caring. You also mention the reliability of our service which is also something we are very focused on. Your recommendation is very much appreciated too. Thank you once again.

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Review from Judith B (Client / Service User) published on 3 June 2021 Submitted via Postal Card
Overall Experience
I have been with the company for 5 years. During this time I have had a number of carers. All worked to the same high professional standards of personal care and support. Any concerns and requirements are always listened to carefully and dealt with sympathetically and promptly.

Everyone we deal with, office staff, carers, are always so cheerful and friendly. We feel we are with a company who know us well, one that we can trust. This is so refreshing. Thank you.

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thank you for taking the time to write in with such wonderful feedback. Your review also highlights that we have been providing this level of support for five years and that the consistency of quality of service has been maintained throughout. We are delighted to read such a positive review. Our...  

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Review from Raymond A (Client / Service User) published on 30 April 2021 Submitted via Postal Card
Overall Experience

No problems. Good service.

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thank you very much for taking the time to write in with your positive feedback. We are really pleased to read that our service is meeting your expectations and that we are providing a good service with no problems. I also know that our team really enjoy their time with you. Thank you once again.

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Review from Myfanwy H (Wife of Client) published on 30 April 2021 Submitted via Postal Card
Overall Experience

I have found the company to be very professional, staff well trained and have always treated my husband with dignity and respect. Staff arrive on time and always do that little bit extra and are always well presented.

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thank you for sending in such positive feedback - we do really appreciate it. It is really nice to hear that you have found that our team of staff are professional and timely. Our aim is to deliver the best care with the best people and it appears we have done just that. Thank you once again.

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Review from E E (Client / Service User) published on 19 April 2021 Submitted via Postal Card
Overall Experience

All very satisfactory.

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thank you for providing us with your positive feedback. We know our team really enjoy their visits and we are always happy to hear about what a difference we are making to our clients daily lives. Thank you once again.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 October 2019
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (5)

News
  • Posted: Thursday 16 Apr 2026When looking into home care for yourself or someone close to you, it can be difficult to know where to begin. Most providers will say similar things. They talk about...
  • Posted: Thursday 16 Apr 2026We’re pleased to share that Unique Senior Care has received a Princess Royal Training Award for the third time. This latest award recognises the way live-in Caregivers are prepared to...
  • Posted: Thursday 16 Apr 2026We’ve taken a moment to pause this week as Unique Senior Care has been shortlisted for two categories at the Home Care Awards 2026: Excellence in Training and Excellence in...

Awards / Recognitions (14)

  • Recipient: Unique Senior CareDate: Thursday 28 Aug 2025
  • Recipient: Unique Senior CareDate: Friday 30 May 2025
  • Recipient: Unique Senior CareDate: Friday 21 Feb 2025

Meet the Team (1)

Nikki Job Title: Registered Care Manager
Nikki

We are delighted that Nikki is the Registered Manager for our service in Stratford on Avon.

With over 20 years of care experience, she started her career in care at the age of 16, working in a care home looking after the elderly, whilst also studying at college to gain her Health and Social Care qualifications

Nikki is now a very experienced Care Manager, having worked in a range of different care settings from private and public hospitals, care homes, home care and including 18 years working with Mencap supporting people with Learning Disabilities.

A huge advocate of elderly care at home, Nikki fully understands the benefits of physical and mental wellbeing of both her clients and her support team and she truly believes in the right for everyone to be able to live safely, with respect and dignity in the comfort of their own home, surrounded by the things they know and love.

Nikki loves getting to know our customers and their families, as they are all unique. She also understands the benefits of listening to their life stories, and hearing about their interests and wider families; as this enables her team to really know the people they are caring for and make each visit count and make them happy.

Outside of work, Niki has two children, two dogs – one of which weighs more than her two children and enjoys getting out in the countryside for a family walk.

Frequently Asked Questions about Unique Senior Care | Coventry & Kenilworth

How many Carers does Unique Senior Care | Coventry & Kenilworth employ?

Unique Senior Care | Coventry & Kenilworth employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Unique Senior Care | Coventry & Kenilworth to verify any information. View our terms and conditions. Unique Senior Care | Coventry & Kenilworth has an Enhanced Service - more info.