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Unique Senior Care | Coventry & Kenilworth

44 The Square, Kenilworth CV8 1EB
Unique Senior Care Logo
Unique Senior Care | Coventry & Kenilworth logo
It is such a relief and reassuring for me to know that the caregivers arrive on timeCatherine H(Daughter of Client/Service User)
Unique Senior Care | Coventry & Kenilworth, Kenilworth
The team at Unique Senior Care stepped in extremely quicklyKay G(Daughter of Client/Service User)
Unique Senior Care | Coventry & Kenilworth, Kenilworth
I cannot praise the staff of Unique Senior Care highly enough.D L(Daughter of Client/Service User)
Unique Senior Care | Coventry & Kenilworth, Kenilworth

The Coventry & Kenilworth branch of Unique Senior Care has been rated Outstanding twice by the Care Quality Commission (CQC) in October 2016 and October 2019. It is the only home care provider in Coventry and Warwickshire specialising in the elderly to be rated outstanding – CQC’s highest rating.

They provide outstanding home care and live-in care services to support people who would like to continue to live in the comfort...  

Care Provided by Unique Senior Care | Coventry & Kenilworth

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £32
  • Weekly Live-in Care Fees: from £1,885

At Unique Senior Care we offer a clear and straightforward pricing structure for our live-in care services. We aim to provide the very best care that reflects our outstanding service standards.

Our fees cover your complete care service, including the initial consultation, provision of care above and management of our service. There are no additional fees for your Caregiver's travel to and from your home (additional trips i.e shopping, appointments, leisure are chargeable at 50p per mile)

For your fully personalised care package quote, please get in touch with one of our friendly and expert care advisors or discover more on our website.

The price(s) shown are provided by the agency. Contact Unique Senior Care | Coventry & Kenilworth for full pricing details and T&Cs.

Contact Unique Senior Care | Coventry & Kenilworth to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Nicola Culkeen (Registered Manager)

Unique Senior Care | Coventry & Kenilworth Reviews (83)

9.8

Unique Senior Care | Coventry & Kenilworth has a Review Score of 9.8 (9.838) out of 10, based on 23 reviews in the last 2 years. Over all time Unique Senior Care | Coventry & Kenilworth has 83 reviews.

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Showing 83 reviews matching selected criteria
Review from Myfanwy H (Wife of Client) published on 30 April 2021 Submitted via Postal Card
Overall Experience

I have found the company to be very professional, staff well trained and have always treated my husband with dignity and respect. Staff arrive on time and always do that little bit extra and are always well presented.

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thank you for sending in such positive feedback - we do really appreciate it. It is really nice to hear that you have found that our team of staff are professional and timely. Our aim is to deliver the best care with the best people and it appears we have done just that. Thank you once again.

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Review from E E (Client / Service User) published on 19 April 2021 Submitted via Postal Card
Overall Experience

All very satisfactory.

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thank you for providing us with your positive feedback. We know our team really enjoy their visits and we are always happy to hear about what a difference we are making to our clients daily lives. Thank you once again.

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Review from Phil W (Son of Client) published on 14 April 2021 Submitted via Postal Card
Overall Experience

Caregivers are very considerate and caring. They take time to make sure Mum is comfortable and safe. Communication is excellent and I am happy that Mum is in safe hands.

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thank you for your wonderful feedback and for taking the time to provide this information via homecare.co.uk. We are delighted to hear that our team are doing their best for your Mum and that you are pleased she is in such safe hands. We always like to think that our clients have the time they need and are not having to rush their daily routines. Thank you once again.

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Review from H W (Nephew of Client) published on 7 April 2021 Submitted via Postal Card
Overall Experience

Unique have provided an excellent home care service for my uncle. All their staff have shown real compassion and have been caring throughout. Their dedicated carers helped to build relationships and confidence in the service. Unique provided excellent feedback and support to the family during the inevitable health problems and emergencies. I would recommend Unique Senior Care, Coventry, to anyone who needs home care support in the area.

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thank you for taking the time to give us such wonderful feedback. We are really pleased to hear that your uncle has benefitted from our service and also that the team involved, have delivered on our commitment, to provide the best. Thank you too, for the recommendation to other readers of this information.

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Review from L B (Wife of Client) published on 7 April 2021 Submitted via Postal Card
Overall Experience

Overall, my husband gets brilliant care. All the caregivers are fantastic with him and also offer great all-round support to me also. Lots of recent staff issues have meant some disruption to our usual team, however, the office staff have tried hard to resolve things to our satisfaction.

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Review from L H (Daughter of Client) published on 1 April 2021 Submitted via Postal Card
Overall Experience

Unique Senior Care has provided three and a half years of excellent care for my 90-year-old mother. They have offered much-needed support to her, which allows her to remain living in her own home. My mother gets on extremely well with her main carer. I have regular communication with the office either by phone calls or emails. I have recommended Unique to a friend of my mother, who seems equally pleased with their services.

Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth

Thank you for taking the time to provide us such positive feedback, it's very much appreciated. We love to hear that our clients are so delighted that they go to great lengths to also recommend us to their friends too. Thank you once again.

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Review from C Y (Daughter of Client) published on 18 March 2021 Submitted via Postal Card
Overall Experience

Right from the start, the care provided was of a high standard with good communication and prompt timekeeping. Unique Care adapted quickly to the changing needs of my parents and bonded well with them. Job well done. Thank You.

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Review from L S (Daughter of Client) published on 20 August 2019 Submitted via Postal Card
Overall Experience
Always punctual and pleasant staff whoever attends.
Kept me informed of my mother's health when required hospital/paramedic care and took extra care to assist.
Carers have even visited when not on duty.

All-round very good.

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Review from S H (Daughter-in-law of Client) published on 18 June 2019 Submitted via Postal Card
Overall Experience

We are so pleased we chose Unique Senior Care. They have been excellent in all aspects. From the initial assessment of my Mother in Law's needs to the introduction of suitable carers and organisation of the rotas/shifts. The help we needed was short term whilst my father in law recovered from an operation but I would not hesitate to use their services again in the future. My Mother in Law felt well looked after and safe and got very fond of her carers. Thank you to all involved.

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Review from Nigel R (Son of Client) published on 16 May 2019 Submitted via Postal Card
Overall Experience

From the initial enquiry through to signing up to provide care for my elderly mother, I have found unique care to be easy to deal with, helpful and considerate at all times. The carers have been wonderful and very much appreciated by my mother. Based on my experience over the last 6 months, I have no hesitation in recommending them.

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Review from Julia D (Client / Service User) published on 12 April 2019 Submitted via Postal Card
Overall Experience

I needed help in the mornings for one hour when I was not well. The helper came to get me up and help with showering and a light breakfast, making the bed and washing up.

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Review from Joy W (Wife of Client) published on 19 March 2019 Submitted via Postal Card
Overall Experience
I have found Unique Senior Care to be highly professional, very sympathetic and thoughtful.
This goes for managers and carers.

The main carer is here for 4 hours a week, she is great with my husband, she takes him somewhere every week and had used her own time to find suitable things to do. Both carers have been excellent.

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Review from Patricia F (Client / Service User) published on 14 February 2019 Submitted via Postal Card
Overall Experience

Very helpful, nice girls who do almost anything to help you and somebody always turn up. The office keeps you well informed about any changes.

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Review from Gwenda S (Daughter of Client) published on 17 January 2019 Submitted via Postal Card
Overall Experience

It's early days for mum, she is getting used to the staff and finding them friendly, supportive, caring and reliable. Thank you.

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Review from Susan M (Wife of Client) published on 17 January 2019 Submitted via Postal Card
Overall Experience

As my husband has dementia and enjoys going for walks (not on his own) this has been a very useful and enjoyable service as he is able to walk with some very pleasant a caring ladies which he always looks forward to and especially the conversation. When the time comes when he needs extra help, I would not hesitate to gladly have this benefit and for my peace of mind.

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Review from Eleanor E (Client / Service User) published on 16 January 2019 Submitted via Postal Card
Overall Experience

Altogether a very satisfactory service.

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Review from Peter V (Husband of Client) published on 13 September 2018 Submitted via Postal Card
Overall Experience
Over a period of years, I have employed various care companies but none of them have come up to the standard of unique and their staff.

We are now very happy and relaxed.

Reply from Toni Symonds, Care Manager at Unique Senior Care | Coventry & Kenilworth

That's great to hear Peter! Thank you!

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Review from L L (Client / Service User) published on 13 September 2018 Submitted via Postal Card
Overall Experience

Care is very good. A lovely lady who we all get on very well with.

Reply from Toni Symonds, at Unique Senior Care | Coventry & Kenilworth

Thank you for your feedback, Loretta! We're happy to hear you're all happy :)

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Review from Catherine L (Daughter of Client) published on 13 September 2018 Submitted via Postal Card
Overall Experience

Wonderful, kind and considerate care - totally trustworthy. This care became 'end of life care' which was delivered with sensitivity and dignity. Every carer who cared for both my parents were loving and professional and we felt safe in their hands - always punctual, communicative and totally reliable. The standard of care by Unique Senior Care (Coventry) is extremely high and considered. I would always recommend Unique Senior Care (Coventry) - top of my list.

Reply from Toni Symonds, Care Manager at Unique Senior Care | Coventry & Kenilworth

Thank you so much for your kind feedback, Catherine, we love hearing about how our care workers have made a big difference to families like yours.

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Review from Graham P (Son of Client) published on 6 August 2018 Submitted via Postal Card
Overall Experience

The excellent support that Unique Senior Care gave to my mother enabled her to remain in her own home as long as possible. The carers were so kind to Mum and she looked on them as friends. With no immediate family nearby, this companionship was invaluable to us.

Reply from Toni Symonds, at Unique Senior Care | Coventry & Kenilworth

Thank you for your kind feedback Graham. We love hearing about how our carers can make a real difference.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 October 2019
Overall Outstanding
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (5)

News
  • Posted: Thursday 16 Apr 2026When looking into home care for yourself or someone close to you, it can be difficult to know where to begin. Most providers will say similar things. They talk about...
  • Posted: Thursday 16 Apr 2026We’re pleased to share that Unique Senior Care has received a Princess Royal Training Award for the third time. This latest award recognises the way live-in Caregivers are prepared to...
  • Posted: Thursday 16 Apr 2026We’ve taken a moment to pause this week as Unique Senior Care has been shortlisted for two categories at the Home Care Awards 2026: Excellence in Training and Excellence in...

Awards / Recognitions (14)

  • Recipient: Unique Senior CareDate: Thursday 28 Aug 2025
  • Recipient: Unique Senior CareDate: Friday 30 May 2025
  • Recipient: Unique Senior CareDate: Friday 21 Feb 2025

Meet the Team (1)

Nikki Job Title: Registered Care Manager
Nikki

We are delighted that Nikki is the Registered Manager for our service in Stratford on Avon.

With over 20 years of care experience, she started her career in care at the age of 16, working in a care home looking after the elderly, whilst also studying at college to gain her Health and Social Care qualifications

Nikki is now a very experienced Care Manager, having worked in a range of different care settings from private and public hospitals, care homes, home care and including 18 years working with Mencap supporting people with Learning Disabilities.

A huge advocate of elderly care at home, Nikki fully understands the benefits of physical and mental wellbeing of both her clients and her support team and she truly believes in the right for everyone to be able to live safely, with respect and dignity in the comfort of their own home, surrounded by the things they know and love.

Nikki loves getting to know our customers and their families, as they are all unique. She also understands the benefits of listening to their life stories, and hearing about their interests and wider families; as this enables her team to really know the people they are caring for and make each visit count and make them happy.

Outside of work, Niki has two children, two dogs – one of which weighs more than her two children and enjoys getting out in the countryside for a family walk.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Unique Senior Care | Coventry & Kenilworth to verify any information. View our terms and conditions. Unique Senior Care | Coventry & Kenilworth has an Enhanced Service - more info.