Unique Senior Care | Coventry & Kenilworth

Unique Senior Care have been helping our mother for just over two months now and we are pleased with how it is going. There were some changes in staffing in the first few weeks due to sickness but all carers have been kind and helpful and Mum seems to enjoy their company and support. Communication with the company has been easy and effective. So far all good!

The care shown to my father is brilliant, the carers have got to know his individual wants and needs and respond to them. They recognise when he is needing reassurance from them and they put him at ease. The carers look after his needs the same as we do which is what you hope and want for your own. I trust the carers and management 100% which gives me peace of mind.

Unique Senior Care has given my mother excellent care over the last few months. It is a very professional service. The caregivers are never rushed and always have time for a little chat. Would definitely recommend this service for those needing some extra help to enable them to stay in their own home.

Mum's carers have been great - helpful, supportive, caring - they have encouraged her to eat different things and looked after her personal needs - it is good to know they are reliable and they let me know if there are any concerns. It has made a huge difference, not having to worry day to day and this is a service I would recommend.

Everyone we deal with, office staff, carers, are always so cheerful and friendly. We feel we are with a company who know us well, one that we can trust. This is so refreshing. Thank you.

No problems. Good service.

I have found the company to be very professional, staff well trained and have always treated my husband with dignity and respect. Staff arrive on time and always do that little bit extra and are always well presented.

All very satisfactory.

Caregivers are very considerate and caring. They take time to make sure Mum is comfortable and safe. Communication is excellent and I am happy that Mum is in safe hands.

Unique have provided an excellent home care service for my uncle. All their staff have shown real compassion and have been caring throughout. Their dedicated carers helped to build relationships and confidence in the service. Unique provided excellent feedback and support to the family during the inevitable health problems and emergencies. I would recommend Unique Senior Care, Coventry, to anyone who needs home care support in the area.

Overall, my husband gets brilliant care. All the caregivers are fantastic with him and also offer great all-round support to me also. Lots of recent staff issues have meant some disruption to our usual team, however, the office staff have tried hard to resolve things to our satisfaction.

Unique Senior Care has provided three and a half years of excellent care for my 90-year-old mother. They have offered much-needed support to her, which allows her to remain living in her own home. My mother gets on extremely well with her main carer. I have regular communication with the office either by phone calls or emails. I have recommended Unique to a friend of my mother, who seems equally pleased with their services.

Right from the start, the care provided was of a high standard with good communication and prompt timekeeping. Unique Care adapted quickly to the changing needs of my parents and bonded well with them. Job well done. Thank You.

All-round very good.

We are so pleased we chose Unique Senior Care. They have been excellent in all aspects. From the initial assessment of my Mother in Law's needs to the introduction of suitable carers and organisation of the rotas/shifts. The help we needed was short term whilst my father in law recovered from an operation but I would not hesitate to use their services again in the future. My Mother in Law felt well looked after and safe and got very fond of her carers. Thank you to all involved.

From the initial enquiry through to signing up to provide care for my elderly mother, I have found unique care to be easy to deal with, helpful and considerate at all times. The carers have been wonderful and very much appreciated by my mother. Based on my experience over the last 6 months, I have no hesitation in recommending them.

I needed help in the mornings for one hour when I was not well. The helper came to get me up and help with showering and a light breakfast, making the bed and washing up.

The main carer is here for 4 hours a week, she is great with my husband, she takes him somewhere every week and had used her own time to find suitable things to do. Both carers have been excellent.

Very helpful, nice girls who do almost anything to help you and somebody always turn up. The office keeps you well informed about any changes.

It's early days for mum, she is getting used to the staff and finding them friendly, supportive, caring and reliable. Thank you.