I can find no fault with this agency, all very organised and even management very 'hands on'!Margaret C(Client / Service User)

we have enormous admiration, gratitude and most importantly trust for every member of the teamJulia G(Daughter of Client/Service User)


I can find no fault with this agency, all very organised and even management very 'hands on'!Margaret C(Client / Service User)

we have enormous admiration, gratitude and most importantly trust for every member of the teamJulia G(Daughter of Client/Service User)


Prestige Care & Support Ltd are a care agency that cover the London Boroughs of Havering and Barking & Dagenham. They assist their clients to stay in their own homes for as long as they can and give their clients the choices, respect and dignity throughout all services. The carers are fully trained and skilled in providing care tailored to the needs of older people and adults with dementia.
The service...
Care Provided by Prestige Care & Support Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £28 - £28
- Weekly Live-in Care Fees: £800 - £1,200
30 minute calls start from £18.00.
Contact Prestige Care & Support Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
NHS (Contracted Provider) -
Good to Know
Owner
- Prestige Care & Support Ltd
- Private Owned
Person in charge
- Natasha Talbot (Manager)
Prestige Care & Support Ltd Reviews (57)
Prestige Care & Support Ltd has a Review Score of 9.6 (9.647) out of 10, based on 12 reviews in the last 2 years.
Over all time Prestige Care & Support Ltd has 57 reviews.
My mum is really happy with the carers, they treat her with dignity and respect. I would definitely recommend to anyone needing help at home, this is a company to trust.
Thank you so much for your lovely review. We are so pleased your mum is happy with our carers and they treat her with dignity and respect. Thank you again for a lovely review.
A big thanks to all the carers!
Thank you so much for your lovely review and we are so pleased that your grandad is happy with the service we provide. Thank you again.
After having two previous agencies, I was so pleased to find Prestige Care. I am so thankful for the daily help they provide me with care. My carers come in three times a day, wash and dress me and make my food - they always do it with a smile. The office is helpful and always sorts my calls if I have an appointment I need to go to. Overall, a very good company.
Many thanks for your lovely review, and we are so pleased you have found our agency and thankful for the care and support with your care. I am pleased our office is always there to help you as we do try to be as flexible as we can to meet our client's needs. Thank you once again.
My grandma has been receiving care since just after Christmas and I can honestly say the carers have been amazing. Nothing is too much trouble and they make her smile. It makes my life easier knowing she is being looked after by a great team.
Thank you so much for your lovely review and I am so pleased that you find the team amazing and that nothing is too much trouble. Thank you again.
Prestige Care have been wonderful. They stepped in with care for my mother knowing that it would only be temporary as we are trying to getting her into a care home. The carers are all very friendly and helpful.
Thank you so much for your lovely review and we are so happy we could help until your mum gets moved into the care home which is right for her. Thank you again.
My mum receives excellent care from Prestige Care the carers are lovely and can never do enough to help her. It has given us, as a family, peace of mind knowing that she is well cared for and she really enjoys their daily visits.
Thank you very much for your lovely review and we are so pleased that your mum and your family are happy with the care you receive, this is what we aim for.
All the members of staff are pleasant and very helpful. They are very easy to talk to. Telephoning is easy, and the staff listen and are helpful.
Thank you so much for your lovely review Marjorie, so pleased you are happy with our service overall and find it easy to call us. Thank you again.
On the whole, my sister receives excellent service - I could not care for her as the carers do. I am very happy with the service.
I feel the service I receive is very good - highly professional carers and management, five-stars. Would recommend them 100% to anyone needing help in their home. Thank you to all the team at Prestige.
Thank you so much for your lovely review and I am so pleased you are happy with the service our carers provide to you. Thank you again.
Everybody with Prestige Care is very helpful. You help them where you can and they will help you all very well.
Thank you so much for your lovely review. Being one of our longest clients, it's so nice to hear you are so happy and all of our staff are so helpful. Thank you again.
Prestige Care looked after my mother for several years. I had no hesitation in using Prestige for my husband. The professionalism and care to the client and family are wonderful. I have confidence in their work. All staff are kind and friendly.
Many thanks for your lovely review Brenda, we are so pleased you are happy with the care for your Husband and pleased we can provide this service after we cared for your Mum.
We are so happy with the care that our mum receives from Prestige Care & Support Ltd, nothing is too much trouble from the carers. So pleased we found them as mum really enjoys their visits twice a day with her regular carers.
Thank you so much for your lovely review, and so pleased your Mum is happy with her regular carers.
We are very pleased with the care that Dad receives. All carers are very professional and their happy and caring ways help us all to deal with some very challenging days. So pleased with Prestige Care & Support Ltd.
Many thanks for your lovely review and we hope you continue to be very happy with our service and our lovely carers.
My mum seems happy with the care she receives, half an hour seven days a week. I am happy that she has only the two ladies attending. They are both efficient, pleasant and carry out their duties as asked.
Many thanks for your lovely review and we are so pleased your Mum is happy with the care we provide.
Helpful, professional staff. Excellent reliability. Highly recommended.
Many thanks for your lovely review and I am so pleased you are happy with the service we provide.
The girls are always lovely and chat to Mum, friendly and joke, sometimes there was not enough time in between the breakfast call and Mum sleeping trough lunchtime - so was going to cut down calls. But this has now been addressed and seems to be working. I do have a favourite who is an outstanding carer in every way - she makes every visit fun and thorough. The girls give good advice if I have concerns. I will always try to wash Mum's hair but breakfast call is only half an hour so need to fit a lot in with washdown so I like to get Mum's hair washed once per week. This cannot be done on breakfast call as no time sometimes. I feel a little awkward asking girls to wash Mum's hair at other times during the day.
Many thanks for your lovely review and so pleased that the issues you raised with us have been sorted now. Please feel free to contact us should any other issues arise that need our attention.
Thank you for your care and consideration. Helpful in all aspects. Big thank you.
Dorothy, I am so pleased you are happy with our service and I hope you will continue to enjoy the visits from our carers. Many thanks.
First-class carers.
I am so pleased you like your carers and we hope you continue to be happy with our service.
Have been with Prestige Care since the 2nd of March 2016 and can honestly say I cannot fault them at all. I can have a joke and a laugh with them.
Thank you for your lovely review, we enjoy your regular calls to our office and are so pleased you are happy with our service and continue to be.
I have always found staff very friendly and caring. Sometimes too helpful I feel like I belong to a big family- because living on my own people do not want to listen. But with my new family, things are different and always there.
Many thanks for your review. We are so pleased you feel like you are part of a big family. I hope we continue to deliver an excellent service to you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 December 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Prestige Care & Support Ltd.
Awards / Recognitions (1)
- Recipient: Prestige Care & Support LtdDate: Thursday 30 Apr 2020
Meet the Team (1)
I have always had secretarial/PA experience, working in Accountants and Property companies. When I left to have a family I felt I needed time for myself and decided to try care work. I absolutely loved visiting people in their own homes, providing them with care and support and a lovely chat. It was all made worthwhile to see the smiles on my client's faces.
I have been working in care for over 10 years in both a Domiciliary and a Care Home. I have a real passion for delivering first-class care to the clients we have and our main aim is to assist our clients to live an independent life in their own homes with our staff's support.
I have gained my NVQ Level 5 in Health and Social Care and am always striving to learn more about the Health & Social care sector.
Working as a carer is not an easy job, it is very emotionally and physically demanding but we have a lovely group of superheroes working for us and very much valued and appreciated. We are a care agency that really does care.
Frequently Asked Questions about Prestige Care & Support Ltd
How many Carers does Prestige Care & Support Ltd employ?
Prestige Care & Support Ltd employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prestige Care & Support Ltd to verify any information. View our terms and conditions. Prestige Care & Support Ltd has an Enhanced Service - more info.