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Prestige Care & Support Ltd

1 Brentwood Road, Romford, London RM1 2HA
Prestige Care & Support Ltd Logo
Prestige Care & Support Ltd logo
I can find no fault with this agency, all very organised and even management very 'hands on'!Margaret C(Client / Service User)
Prestige Care & Support Ltd, Romford
we have enormous admiration, gratitude and most importantly trust for every member of the teamJulia G(Daughter of Client/Service User)
Prestige Care & Support Ltd, Romford
Prestige Care & Support Ltd, Romford

Prestige Care & Support Ltd are a care agency that cover the London Boroughs of Havering and Barking & Dagenham. They assist their clients to stay in their own homes for as long as they can and give their clients the choices, respect and dignity throughout all services. The carers are fully trained and skilled in providing care tailored to the needs of older people and adults with dementia.

The service...  

Care Provided by Prestige Care & Support Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £28 - £28
  • Weekly Live-in Care Fees: £800 - £1,200

30 minute calls start from £18.00.

The price(s) shown are provided by the agency. Contact Prestige Care & Support Ltd for full pricing details and T&Cs.

Contact Prestige Care & Support Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Prestige Care & Support Ltd
  • Private Owned

Person in charge

  • Natasha Talbot (Manager)

Prestige Care & Support Ltd Reviews (57)

9.6

Prestige Care & Support Ltd has a Review Score of 9.6 (9.608) out of 10, based on 11 reviews in the last 2 years. Over all time Prestige Care & Support Ltd has 57 reviews.

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Showing 57 reviews matching selected criteria
Review from B W (Mother of Client) published on 5 February 2021 Submitted via Postal Card
Overall Experience

My daughter needs 2 carers four times daily. She has to have help with all the aspects of daily living. She is usually treated with dignity and respect. The agency on a whole listen to our worries for her and her care and usually acts on them. She is allowed to voice her concerns. They give her time to wake up, to feed her (poor chewing) and ensures she gets adequate fluid intake.

Reply from Natasha Talbot, Care Manager at Prestige Care & Support Ltd

Many thanks for your review and we do hope you continue to be happy with our service.

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Review from Tracey S (Daughter of Client) published on 5 February 2021 Submitted via Postal Card
Overall Experience

Very reliable, friendly and caring.

Reply from Natasha Talbot, Care Manager at Prestige Care & Support Ltd

Many thanks for your lovely review and we hope you continue to be happy with our service.

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Review from Julie A (Daughter of Client) published on 16 December 2020 Submitted via Postal Card
Overall Experience

My dad received care from the beginning of March on a daily basis with help to get washed and dressed. The carer was extremely helpful and understanding with any requests. My dad became ill more frequently with hospital admissions. Each time I notified Prestige Care and I was dealt with in a most professional manner with empathy. I received calls from the management team asking after my dad which I thought was very kind. My dad's health deteriorated rapidly increasing the care to two calls per day, again the staff acted in their professional and friendly capacity. I would recommend the care agency and all the staff and management team alike they treated us with the utmost help and support at a very difficult time.

Reply from Natasha Talbot, Care Manager at Prestige Care & Support Ltd

Many thanks for your lovely review and glad we made things a little easier during your family's difficult time. Wishing you and your family all the best.

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Review from Gwen H (Client / Service User) published on 19 May 2020 Submitted via Postal Card
Overall Experience

I am very satisfied with the care I am receiving. I have been treated in a very friendly but professional manner. Nothing is too much trouble for the carers. I would always recommend them and am very grateful I chose this company.

Reply from Natasha Talbot, Care Manager at Prestige Care & Support Ltd

Thank you so much for your lovely review Gwen and I'm so pleased you are happy with the care and support you receive from our staff.

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Review from Melanie S (Daughter-in-law of Client) published on 29 April 2020 Submitted via Website
Overall Experience

Prestige Care has cared for my mother-in-law for the last six months and I am so pleased with the dignity and respect they always show her always. All carers are lovely and have helped us so much in the knowledge she is looked after so well. Thank you all.

Reply from Natasha Talbot, Care Manager at Prestige Care & Support Ltd

Thank you so much for your lovely review and so pleased you are given peace of mind.

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Review from B F (Daughter of Client) published on 9 December 2019 Submitted via Postal Card
Overall Experience
We are extremely happy with the service provided. We have found your staff to be courteous, friendly and very professional.

Well done to all your staff and wishing you all a very merry Christmas and a happy new year.

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Review from M F (Granddaughter of Client) published on 3 June 2019 Submitted via Postal Card
Overall Experience

I am extremely happy and satisfied with the care I receive daily. I have helpful, understanding and supportive carers. I feel very cared for and very comfortable in my own home when they are here. The carers are very happy in nature and that makes me happy.

Reply from Natasha Talbot, at Prestige Care & Support Ltd

Thank you very much for your lovely review and so pleased you are happy with the care you are receiving.

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Review from Julie D (Client / Service User) published on 14 March 2019 Submitted via Postal Card
Overall Experience

Was very pleased with the service- and some make you laugh.

Reply from Natasha Talbot, at Prestige Care & Support Ltd

Hi Julie, Thank you for your review. I am pleased you like the service you receive and the carers make you laugh.

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Review from David D (Client / Service User) published on 14 March 2019 Submitted via Postal Card
Overall Experience
Carers very helpful - always do whatever asked.

We like the earlier time for bedtime.

Reply from Natasha Talbot, at Prestige Care & Support Ltd

Hi David, Thank you for your review. I am pleased you find the carers helpful and I will ensure your evening call remains at the early time that you currently have.

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Review from Norman D (Client / Service User) published on 14 March 2019 Submitted via Postal Card
Overall Experience

I love the carers a lot - they help me.

Reply from Natasha Talbot, at Prestige Care & Support Ltd

Thank you for your review Norman and I am pleased you love all of your carers.

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Review from Rosalind H (Client / Service User) published on 8 March 2019 Submitted via Postal Card
Overall Experience

Very reliable staff, always cheerful and willing to help in any way.

Reply from Natasha Talbot, at Prestige Care & Support Ltd

Thank you so much for your lovely review, Rosalind. I am so pleased you are happy with all of our staff. Many thanks.

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Review from Florence S (Daughter of Client) published on 22 January 2019 Submitted via Postal Card
Overall Experience

I can honestly say that Mum was very apprehensive about having the help of a carer and did not want to lose her independence. The support and kindness that the carer always shows toward her is valued. They always laugh and share a joke. Mum looks forward to her visits. Thank you for putting my mind at rest and the support that you give me.

Reply from Natasha Talbot, at Prestige Care & Support Ltd

We are pleased you are happy with the service our carers provide to your Mum and that this gives you peace of mind.

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Review from A D (Client / Service User) published on 26 November 2018 Submitted via Postal Card
Overall Experience

The treatment I receive is very good. My lady is very good at her job and caring. Nothing is too much trouble. I am well pleased.

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Review from Iris T (Client / Service User) published on 6 November 2018 Submitted via Postal Card
Overall Experience

All the managers are really lovely. Also, the staff are very kind to me. I really am happy to be here with them.

Reply from Natasha Talbot, at Prestige Care & Support Ltd

Hi Iris, I am so pleased you are happy with the care we provide and it is a pleasure to have you as one of our clients. Regards

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Review from Margaret C (Client / Service User) published on 25 October 2018 Submitted via Postal Card
Overall Experience

All carers very kind and considerate and well trained in their duty of care! All sharing a good sense of humour which is great therapy! I can find no fault with this agency, all very organised and even management very 'hands on'!

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Review from Frances S (Client / Service User) published on 24 October 2018 Submitted via Postal Card
Overall Experience

I'm very satisfied with this agency.

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Review from Julia G (Daughter of Client) published on 30 October 2015 Submitted via Website
Overall Experience

We were recommended Prestige Care a couple of years ago when our Mother was diagnosed with dementia and we realized she needed help so she could stay in her own home. Their support, professional approach and real care has not wavered over the time. They have assessed and met every change and urgency that has presented itself over time. I/we have enormous admiration, gratitude and most importantly trust for every member of the team. Thank you.

Reply from Natasha, Care Manager at Prestige Care & Support Ltd

Thank you for your lovely review Julia, Natasha care manager

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 December 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Prestige Care & Support Ltd.

Awards / Recognitions (1)

Meet the Team (1)

Natasha Talbot Job Title: Registered Manager/Owner Joined: 2014
Natasha Talbot

I have always had secretarial/PA experience, working in Accountants and Property companies. When I left to have a family I felt I needed time for myself and decided to try care work. I absolutely loved visiting people in their own homes, providing them with care and support and a lovely chat. It was all made worthwhile to see the smiles on my client's faces.

I have been working in care for over 10 years in both a Domiciliary and a Care Home. I have a real passion for delivering first-class care to the clients we have and our main aim is to assist our clients to live an independent life in their own homes with our staff's support.

I have gained my NVQ Level 5 in Health and Social Care and am always striving to learn more about the Health & Social care sector.

Working as a carer is not an easy job, it is very emotionally and physically demanding but we have a lovely group of superheroes working for us and very much valued and appreciated. We are a care agency that really does care.

Frequently Asked Questions about Prestige Care & Support Ltd

How many Carers does Prestige Care & Support Ltd employ?

Prestige Care & Support Ltd employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prestige Care & Support Ltd to verify any information. View our terms and conditions. Prestige Care & Support Ltd has an Enhanced Service - more info.