Prestige Care & Support Ltd

I have always found staff very friendly and caring. Sometimes too helpful I feel like I belong to a big family- because living on my own people do not want to listen. But with my new family, things are different and always there.

My daughter needs 2 carers four times daily. She has to have help with all the aspects of daily living. She is usually treated with dignity and respect. The agency on a whole listen to our worries for her and her care and usually acts on them. She is allowed to voice her concerns. They give her time to wake up, to feed her (poor chewing) and ensures she gets adequate fluid intake.

Very reliable, friendly and caring.

My dad received care from the beginning of March on a daily basis with help to get washed and dressed. The carer was extremely helpful and understanding with any requests. My dad became ill more frequently with hospital admissions. Each time I notified Prestige Care and I was dealt with in a most professional manner with empathy. I received calls from the management team asking after my dad which I thought was very kind. My dad's health deteriorated rapidly increasing the care to two calls per day, again the staff acted in their professional and friendly capacity. I would recommend the care agency and all the staff and management team alike they treated us with the utmost help and support at a very difficult time.

I am very satisfied with the care I am receiving. I have been treated in a very friendly but professional manner. Nothing is too much trouble for the carers. I would always recommend them and am very grateful I chose this company.

Prestige Care has cared for my mother-in-law for the last six months and I am so pleased with the dignity and respect they always show her always. All carers are lovely and have helped us so much in the knowledge she is looked after so well. Thank you all.

Well done to all your staff and wishing you all a very merry Christmas and a happy new year.

I am extremely happy and satisfied with the care I receive daily. I have helpful, understanding and supportive carers. I feel very cared for and very comfortable in my own home when they are here. The carers are very happy in nature and that makes me happy.

Was very pleased with the service- and some make you laugh.

We like the earlier time for bedtime.

I love the carers a lot - they help me.

Very reliable staff, always cheerful and willing to help in any way.

I can honestly say that Mum was very apprehensive about having the help of a carer and did not want to lose her independence. The support and kindness that the carer always shows toward her is valued. They always laugh and share a joke. Mum looks forward to her visits. Thank you for putting my mind at rest and the support that you give me.

The treatment I receive is very good. My lady is very good at her job and caring. Nothing is too much trouble. I am well pleased.

All the managers are really lovely. Also, the staff are very kind to me. I really am happy to be here with them.

All carers very kind and considerate and well trained in their duty of care! All sharing a good sense of humour which is great therapy! I can find no fault with this agency, all very organised and even management very 'hands on'!

I'm very satisfied with this agency.

We were recommended Prestige Care a couple of years ago when our Mother was diagnosed with dementia and we realized she needed help so she could stay in her own home. Their support, professional approach and real care has not wavered over the time. They have assessed and met every change and urgency that has presented itself over time. I/we have enormous admiration, gratitude and most importantly trust for every member of the team. Thank you.