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Gleberry Support

48 Glebe Road, Hinckley LE10 1HG
Gleberry Support Logo
Gleberry Support logo
I would not hesitate to recommend them to anyone who wants the very best care possibleLinda C(Wife of Client/Service User)
Gleberry Support, Hinckley
They are very competent, compassionate, with great empathy and caring.Bruce S(Partner of Client/Service User)
Gleberry Support, Hinckley
Cannot fault Gleberry. Been a service user for several years nowC B(Client / Service User)
Gleberry Support, Hinckley

Gleberry Support was established in April 2013 (previously known as Prestige Care 247) with the main aim to offer person centred care in the community. Over the years they have added


and changed their service to meet the needs and requirements of service users. They work on the basis that the staff team and service users are equally important. They continually invest in their services and adapt to the ever changing...  

Care Provided by Gleberry Support

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £27.30
  • Weekly Live-in Care Fees: from £1,350

We are committed to providing quality, affordable care. All our calls are a minimum of one hour to ensure we deliver the best possible service.

Request a free assessment and meet one of our lovely managers or fabulous senior carers, they will come to you and discuss your needs and requirements to determine the best way that we can support you.

Please allow 30-60 minutes for us to complete a thorough no obligation assessment.

The price(s) shown are provided by the agency. Contact Gleberry Support for full pricing details and T&Cs.

Contact Gleberry Support to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Prestige Care 247 Ltd t/c Gleberry Support HInckley
  • Private Owned

Person in charge

  • Sethekeli Nkomo (Manager)

Gleberry Support Reviews (139)

10

Gleberry Support has a Review Score of 10 (9.975) out of 10, based on 34 reviews in the last 2 years. Over all time Gleberry Support has 139 reviews.

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Showing 139 reviews matching selected criteria
Review from Sarah H (Daughter of Client) published on 4 July 2025 Submitted via Website
Overall Experience
Excellent service in all areas, friendly staff, prompt service, complete package. Caring and understanding.
Knowledge of the care system which helped our family.

Able to help and support in all areas, shopping, collecting medication, personal care

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Review from Bruce S (Partner of Client) published on 4 July 2025 Submitted via Website
Overall Experience

Ever since we have been using Gleberry (nearly two years), they have been truly excellent. They are very competent, compassionate, with great empathy and caring. We are very pleased with each and every one of them. A great team.

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Review from Neil B (Son of Client) published on 22 May 2025 Submitted via Website
Overall Experience

The coordinator is awesome, one of the nicest, kindest care givers. my mother was a hard nut to crack but they treated her with respect and were always kind and tended to her every need. Her primary live in carer and was like a daughter to her and I was happy to call her my long lost sister. mum brightened up when she was with her primary carer. Altogether a great experience with the team

cheers

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Review from Andrew W (Son of Client) published on 9 April 2025 Submitted via Website
Overall Experience
My Lovely Mum was always wry glamorous.
She took great pride in herself and her family.
When she diagnosed with dementia in 2016 it came as a huge shock a great worry for her future wellbeing. .
By 2018 mum was unable to look after herself and needed someone to help her with general day today needs. I could not manage myself so we called gleberry support to help.
My mum loved all of the staff and in particular one member of staff. Who is amazing. So thoughtful, , friendly and professional my mum loved her.
All the gleberry staff were fantastic carers to my mum they took care of everything my mum

Needed and provided excellent end of life care for my mum.who sadly passed away at home surrounded by her family in January of this year..

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Review from C C (Client / Service User) published on 27 February 2025 Submitted via Postal Card
Overall Experience

A particular staff member is always professional, courteous and friendly. I am no food expert, but mine always feel better after his visit.

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Review from Philip S (Husband of Client) published on 6 February 2025 Submitted via Website
Overall Experience
All staff very helpful and pleasant when helping my wife have a shower.
The only problem was on one occasion someone came who had never been before, which was difficult! Usually, we have one of 2 or 3 people whom we know.
Also, occasionally they arrive a bit late, but usually not a problem unless we are going out at a particular time.

Excellent emergency service also. We have needed help to lift my wife off the floor after falls on 3 occasions and someone has come each time within 30 mins or less. Office staff are also always very helpful and pleasant on the phone.

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Review from Robert E (Brother of Client) published on 17 January 2025 Submitted via Website
Overall Experience
I would like to thank everyone at Gleberry for their unstinting support for my sister during a difficult time for us all.
The professionalism and personal care were of the highest standard.
The physical and practical support was matched by the warm and friendly way in which it was delivered.

Thank you again.

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Review from J H (Daughter of Client) published on 17 January 2025 Submitted via Website
Overall Experience

I cannot fault the wonderful care our mum received at such very short notice over the holiday period! We spoke to the manager late Saturday afternoon with my mum and the care started Sunday morning. Gleberry was wonderful, kind, helpful and caring. Thank you!

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Review from Susan D (Daughter of Client) published on 3 December 2024 Submitted via Website
Overall Experience

My mum is fiercely independent but has deteriorating health. Our first step to getting some support in the home has been the highly recommended Gleberry Support. I have been so impressed by the support my mum has received from the amazing staff, with their kindness and understanding of her situation. One of the staff even supported us in getting a hospital bed. The ladies are punctual, come in with a smile on their faces, will do anything requested and are so kind to my mum. The manager is even trying very hard to adapt the times of visits to my mum's routine. I cannot fault this service and it is a huge relief to me as I live far away from Burbage.

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Review from C C (Client / Service User) published on 27 September 2024 Submitted via Postal Card
Overall Experience

The carer provides a friendly and efficient service and we value his expertise. He is well-organised and offers valuable advice.

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Review from Penelope F (Client / Service User) published on 24 September 2024 Submitted via Website
Overall Experience

What nice, kind and considerate people they are. I cannot fault them at all. They ask me if I have taken my medication and if I want anything to eat. They tolerate my daft dogs. I have no complaints at all. I consider myself very lucky to have them as my carers. I have been encouraged to go out, which I had stopped doing, and have been taken to meet other people.

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Review from Waleed E (Husband of Client) published on 23 September 2024 Submitted via Website
Overall Experience

My wife has dementia and needs care at home. I have used Gleberry Support for a few months now and I am very pleased with the service and the carers. Easy communication on message. If I need a carer urgently they do their best to provide one the same day. Very reliable service and I recommend it.

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Review from M F (Nephew of Client) published on 20 September 2024 Submitted via Website
Overall Experience
Would just like to say what great care my aunt has been getting from Gleberry Support.
They have really gone the extra mile in supporting my aunt who has had a lot of extra help needed over the last few weeks.

Really appreciated by us all, many thanks.

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Review from J B (Client / Service User) published on 18 September 2024 Submitted via Website
Overall Experience
I've received care from this company and I'm very satisfied with the care that I've been given. The ladies are polite and very experienced. The company has trained these ladies very well and to a very high standard from personal care to shopping for toilet roll.

I would recommend this company if your loved one needed help. The rates are reasonable and what you receive is quality and kindness from this company. So if you are thinking of care get in touch, like me. I'm happy and delighted with the service.

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Review from J W (Client / Service User) published on 29 May 2024 Submitted via Postal Card
Overall Experience

Please with the care. I would use them again.

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Review from L B (Daughter of Client) published on 13 February 2024 Submitted via Website
Overall Experience

Gleberry Support carers are absolute angels. As a carer for a mum who has mixed dementia and can be aggressive, the carers have been a godsend. When Mum refuses for them to help her, they will try different ways to get around the problem. They think outside the box. They also help with changing the bed, laundry, washing up, and hoovering. This all helps to take the pressure off. All the carers have lovely personalities and genuinely care for Mum. I definitely recommend Gleberry. All the staff are friendly and supportive. We couldn't ask for more.

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Review from L S (Niece of Client) published on 2 February 2024 Submitted via Website
Overall Experience
I have always found Gleberry to be really helpful and supportive. I know they’ll always be there when I need them. The service users were really good with my uncle and supported him well. They would provide him with personal care and support, companionship and take him out for meals and trips. My uncle really liked the staff and managers alike.

Unfortunately, my uncle passed away in December but the manager who visited him on the day he died stayed with him and me until after he passed away. This I feel is going above and beyond and I really appreciate their support during this difficult time. I’d highly recommend them to anyone.

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Review from Alan B (Son of Client) published on 2 February 2024 Submitted via Website
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Immediate service, friendly and courteous

Took a lot of pressure off of me knowing that my mum was being looked after. Excellent value and great communication. Dealing with dementia is not an easy job!

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Review from Katie S (Client / Service User) published on 1 February 2024 Submitted via Website
Overall Experience

Glebery offers amazing care for my mental health. They enable me to get out and about. They work around my individual needs to enable me to live more independently. The support workers are kind and caring and go above and beyond to help me feel cared and supported. They take me to appointments, help with the housework and also their social groups means I'm able to get out into the community while feeling supported. The social activities enable me to meet other clients. With a wide range of different activities including going out for food, playing bingo or even to the garden centre. This helps me to feel supported and enjoy the time out. They also manage my medication to enable me to be safe and dispense my medication with ease. Not only do they offer the hours of care they also support me by phone which is always nice to know. Highly recommend to offer individual care.

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Review from H A (Wife of Client) published on 1 February 2024 Submitted via Website
Overall Experience

I can't praise the service I received from Gleberry Support enough. They were able to provide carers within 24 hours when I was finally able to bring my husband home from hospital. My husband got on really well with the young man allocated to us, and the young lady who took over. They were caring, conscientious and professional, treating him with dignity and gentleness.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 June 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Gleberry Support.

Awards / Recognitions (7)

  • Recipient: Gleberry SupportDate: Friday 31 May 2024
  • Recipient: Gleberry SupportDate: Thursday 31 Mar 2022
  • Recipient: Gleberry SupportDate: Friday 30 Apr 2021

Meet the Team (4)

Seth Nkomo Job Title: Registered Manager Joined: 2013
Seth Nkomo

I am the Registered Manager at Gleberry Support. I have seen many changes within homecare and faced many challenges, including Covid! Previously, I have experience of working within the Health Care Sector, my aim for Gleberry was to deliver good quality person-centred care at an affordable price, and that's what we do!

My favourite thing about working in care is meeting new people and getting to know them, knowing that we are supporting them in a way that meets their needs and preferences. I really enjoy finding ways that we can make something happen, instead of saying no, we can't do that. An example of this was when we started Gleberry Trips, we were struggling with a wheelchair accessible vehicle, so we took away that worry and Gleberry now owns their first Wheelchair accessible minibus, removing barriers and making things easier for our local community.

You will see me out in the community, completing assessments, reviews, and delivering staff training and of course supporting our service users.

I currently hold my Level 5 Care Management, I also have Train the Trainer qualifications in Moving & Handling, Medication Administration and Safeguarding. I hold my level 3 in Assessing Vocational Achievement (CAVA/RQF) plus many more.

Robert Charumbwidza Job Title: Nominated Individual Joined: 2013
Robert Charumbwidza

I've been working for Gleberry Support since 2013, and I am the nominated individual. I am also the Foot Health Practitioner and Ear Care Specialist.

My favourite thing about working in care is interacting with our service users and clients. I love to chat and have a laugh with them. I am passionate about delivering high-quality care that meets our service users' needs.

You will see me out in the community, delivering staff training and, of course, supporting our service users, with care calls, Foot Care visits or Ear Care visits.

I currently hold my Level 5 Care Management, and I also have Train the Trainer qualifications in Moving & Handling, Medication, and Basic Life Support.

I also have a Level 3 Award in Education & Training, Certificate in Human Resource Management, Ear Wax Removal Course for Health Professionals, Diploma in Foot Health Practice (DipCFHP), and I am on the Alliance Register.

Stacey Hibbert Job Title: Compliance Manager Joined: 2021
Stacey Hibbert

I've been working for Gleberry Support since February 2021. I started working as a Support Worker, and have held many different positions over my time, from Senior Carer, Deputy Manager, to my current role of Compliance Manager.

My favourite thing about working in care is the variety of my day, no two days are the same, and I really do enjoy meeting and chatting with our service users. I especially used to love hearing about War Time stories with ex-veterans, which sadly are now in decline.

You will see me out in the community, completing assessments, reviews, and delivering staff training

and of course supporting our service users.

I currently hold my Level 4 Care Management and am working towards my Level 5 in Leadership and Management for Care. I also have Train the Trainer qualifications in Moving & Handling and Safeguarding. I hold my level 3 in Assessing Vocational Achievement (CAVA/RQF)

Lumi Ndaba Job Title: Finance/ Payroll Manager Joined: 2018
Lumi Ndaba

I've been working for Gleberry Support since 2018. I started as a Support Worker, and now work in our accounts and payroll department.

My favourite thing about my job is that no two days are the same; it's fast-paced and challenging at times, but I wouldn't have it any other way.

I currently hold my Level 2 NVQ in Health and Social Care. I also have qualifications in Moving & Handling, Medication Administration and Safeguarding.

I have a Bachelor's Degree in Journalism that I obtained in 2008. I'm currently working on my AAT Qualification.

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