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Gleberry Support

48 Glebe Road, Hinckley LE10 1HG
Gleberry Support Logo
Gleberry Support logo
I would not hesitate to recommend them to anyone who wants the very best care possibleLinda C(Wife of Client/Service User)
Gleberry Support, Hinckley
They are very competent, compassionate, with great empathy and caring.Bruce S(Partner of Client/Service User)
Gleberry Support, Hinckley
Cannot fault Gleberry. Been a service user for several years nowC B(Client / Service User)
Gleberry Support, Hinckley

Gleberry Support was established in April 2013 (previously known as Prestige Care 247) with the main aim to offer person centred care in the community. Over the years they have added


and changed their service to meet the needs and requirements of service users. They work on the basis that the staff team and service users are equally important. They continually invest in their services and adapt to the ever changing...  

Care Provided by Gleberry Support

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £27.30
  • Weekly Live-in Care Fees: from £1,350

We are committed to providing quality, affordable care. All our calls are a minimum of one hour to ensure we deliver the best possible service.

Request a free assessment and meet one of our lovely managers or fabulous senior carers, they will come to you and discuss your needs and requirements to determine the best way that we can support you.

Please allow 30-60 minutes for us to complete a thorough no obligation assessment.

The price(s) shown are provided by the agency. Contact Gleberry Support for full pricing details and T&Cs.

Contact Gleberry Support to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Prestige Care 247 Ltd t/c Gleberry Support HInckley
  • Private Owned

Person in charge

  • Sethekeli Nkomo (Manager)

Gleberry Support Reviews (139)

10

Gleberry Support has a Review Score of 10 (9.975) out of 10, based on 34 reviews in the last 2 years. Over all time Gleberry Support has 139 reviews.

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Showing 139 reviews matching selected criteria
Review from Marianne P (Daughter of Client) published on 28 April 2021 Submitted via Website
Overall Experience

We found the carers from Prestige Care 247 to be very professional but more than that, they were kind and respectful and I was very happy about the way they cared for my mother. I have no hesitation in recommending them.

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Review from Michael B (Husband of Client) published on 26 April 2021 Submitted via Postal Card
Overall Experience

I cannot rate Prestige Care 247 highly enough. The carers are all very cheerful and helpful. They arrive at pretty much the same time every day. A very professional team and I would definitely recommend them.

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Review from Elaine H (Daughter of Client) published on 20 April 2021 Submitted via Website
Overall Experience

How could we have managed without you! The unbelievable management of all our requests particularly when these changed and increased so dramatically in the last few weeks. What was to this family, an impossible task becomes not only achievable but helped us enjoy our last few days with Mum as a positive and beautiful experience.

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Review from Phil D (Husband of Client) published on 20 April 2021 Submitted via Postal Card
Overall Experience

Kind, compassionate and caring individuals who not only cared for my wife but always treated her with dignity and respect. Always willing to help in any way they could. I was always kept informed and calls were on the whole punctual.

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Review from Rita E (Client / Service User) published on 22 March 2021 Submitted via Postal Card
Overall Experience

I have been using this service now for a few months - I have been very satisfied and find this done very professionally.

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Review from Chris M (Son of Client) published on 12 March 2021 Submitted via Website
Overall Experience

Very helpful and understanding of what my mum needed. At short notice, they were flexible when Mum needed more care. Mum soon accepted that she needed help and she got on well with all the care workers. Just having someone to talk to while in lockdown was a great help

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Review from Michael (Husband of Client) published on 11 March 2021 Submitted via Website
Overall Experience

The care received by my wife was very, very good, and exactly what we needed at a difficult time. The staff were very sympathetic to her needs, and engaged fully with her, although the conversation was difficult.

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Review from Michael D (Client / Service User) published on 8 February 2021 Submitted via Website
Overall Experience

Prestige provided care within hours of my need becoming apparent even though it was late in the day. Their staff were caring, professional and friendly at all times and nothing was too much trouble for them. Would use them again if the need arises.

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Review from Sheila L (Daughter of Client) published on 12 January 2021 Submitted via Website
Overall Experience

Since the carers have been supporting mum they have given excellent service, helpful, friendly and very professional. I live away from mum and I receive regular daily updates which put my mind at ease knowing someone is there looking after her.

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Review from Aveena S (Daughter of Client) published on 8 January 2021 Submitted via Website
Overall Experience

There are three carers who come out to my father. They are very friendly and he looks forward to seeing them. Very professional and caring, lovely men. I would highly recommend them to other family and friends in the future.

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Review from Dianne R (Daughter-in-law of Client) published on 2 December 2020 Submitted via Website
Overall Experience

Absolutely fantastic, professional, considerate, kind and informative. I simply cannot speak highly enough. A ‘stand out’ company offering complete, worry-free care (safe in their hands) results. 100% recommendation. Thank you to all at Prestige, you should be proud of yourselves, outstanding.

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Review from Lesley B (Daughter of Client) published on 30 November 2020 Submitted via Website
Overall Experience

I needed to organise care for my Dad at short notice and was extremely happy with the quality of care and compassion my Dad received from the staff. I would not hesitate to use their services if needed in the future.

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Review from Mariesa I (Daughter of Client) published on 27 November 2020 Submitted via Website
Overall Experience

I am delighted with the care that is being given to my mum. All the carers who come to look after her are kind, caring and friendly. My mum loves them all and looks forward to their daily visits. A big thank you to everyone who cares for mum; you are all absolutely fantastic!

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Review from Angela B (Daughter of Client) published on 30 September 2020 Submitted via Website
Overall Experience

We, as a family, would highly recommend this agency as they were very professional, have excellent communication with family members, giving us confidence and peace of mind. The carers were person-centred, and it really helped to have the same carer for continuity. Thank you so much.

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Review from Clare L (Stepson of Client) published on 17 August 2020 Submitted via Website
Overall Experience
The team at Prestige care looked after our stepmother, during the last few weeks of her life. They were absolutely amazing, so kind, compassionate and hard-working.
Communication was amazing and they always went over and above to provide the best care. True angels, we would recommend Prestige care 100%.

We couldn’t have dealt with this difficult time without you, thank you Prestige Care.

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Review from Helen H (Daughter of Client) published on 28 July 2020 Submitted via Website
Overall Experience

Reliable, friendly, caring and capable service; very respectful of the client and good communication from leadership. Extremely supportive of the family during end of life phase of my father's illness. Thank you.

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Review from Vivienne T (Client / Service User) published on 25 June 2020 Submitted via Website
Overall Experience

I have been allocated just two regular carers both are very kind and willing and have strengths in different ways complementing each other. Whether mopping and polishing,preparing tastymeals or giving me a good wash both seem to be happy doing everything to please me. The owner is just lovely and it has to be said obviously chooses trains and maintains staff with the same lovely personality and kindness as herself, a great business model. I know that whatever crops up she will just be at the end of the phone to get it sorted.

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Review from Rae C (Daughter of Client) published on 25 June 2020 Submitted via Website
Overall Experience

Everyone in the organisation seems to be lovely and Mum is very happy with the ladies who visit her twice a week they are always very willing to assist her with her needs. The WhatsApp group is a great way of being kept informed.

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Review from Ilona T (Daughter-in-law of Client) published on 25 June 2020 Submitted via Website
Overall Experience

After the easing of the restrictions put in place due to the virus, we contacted the company and they recommend a carer who would be suitable for our family. We organised a meet and greet in our garden. As this went very well and all of us were happy, we have booked a few hours for the carer and the service user to spend together. This was very successful and we are looking forward to the next time.

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Review from Annette R (Daughter of Client) published on 11 May 2020 Submitted via Website
Overall Experience
I contacted Prestige Care in the period between Christmas and new year hoping that they would be able to provide care for my mum to facilitate her discharge from hospital, expecting a suggestion for care to start in the new year. Prestige Care attended to assess my mum on new years day and to her great relieve, agreed to begin her package of care on the same day.
The carers visiting my mum were always very friendly, caring and supported her recovery. Mum felt that she could not have received better care.

If the need for care for my mum arises again, she would not hesitate in contacting Prestige care again.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 June 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Gleberry Support.

Awards / Recognitions (7)

  • Recipient: Gleberry SupportDate: Friday 31 May 2024
  • Recipient: Gleberry SupportDate: Thursday 31 Mar 2022
  • Recipient: Gleberry SupportDate: Friday 30 Apr 2021

Meet the Team (4)

Seth Nkomo Job Title: Registered Manager Joined: 2013
Seth Nkomo

I am the Registered Manager at Gleberry Support. I have seen many changes within homecare and faced many challenges, including Covid! Previously, I have experience of working within the Health Care Sector, my aim for Gleberry was to deliver good quality person-centred care at an affordable price, and that's what we do!

My favourite thing about working in care is meeting new people and getting to know them, knowing that we are supporting them in a way that meets their needs and preferences. I really enjoy finding ways that we can make something happen, instead of saying no, we can't do that. An example of this was when we started Gleberry Trips, we were struggling with a wheelchair accessible vehicle, so we took away that worry and Gleberry now owns their first Wheelchair accessible minibus, removing barriers and making things easier for our local community.

You will see me out in the community, completing assessments, reviews, and delivering staff training and of course supporting our service users.

I currently hold my Level 5 Care Management, I also have Train the Trainer qualifications in Moving & Handling, Medication Administration and Safeguarding. I hold my level 3 in Assessing Vocational Achievement (CAVA/RQF) plus many more.

Robert Charumbwidza Job Title: Nominated Individual Joined: 2013
Robert Charumbwidza

I've been working for Gleberry Support since 2013, and I am the nominated individual. I am also the Foot Health Practitioner and Ear Care Specialist.

My favourite thing about working in care is interacting with our service users and clients. I love to chat and have a laugh with them. I am passionate about delivering high-quality care that meets our service users' needs.

You will see me out in the community, delivering staff training and, of course, supporting our service users, with care calls, Foot Care visits or Ear Care visits.

I currently hold my Level 5 Care Management, and I also have Train the Trainer qualifications in Moving & Handling, Medication, and Basic Life Support.

I also have a Level 3 Award in Education & Training, Certificate in Human Resource Management, Ear Wax Removal Course for Health Professionals, Diploma in Foot Health Practice (DipCFHP), and I am on the Alliance Register.

Stacey Hibbert Job Title: Compliance Manager Joined: 2021
Stacey Hibbert

I've been working for Gleberry Support since February 2021. I started working as a Support Worker, and have held many different positions over my time, from Senior Carer, Deputy Manager, to my current role of Compliance Manager.

My favourite thing about working in care is the variety of my day, no two days are the same, and I really do enjoy meeting and chatting with our service users. I especially used to love hearing about War Time stories with ex-veterans, which sadly are now in decline.

You will see me out in the community, completing assessments, reviews, and delivering staff training

and of course supporting our service users.

I currently hold my Level 4 Care Management and am working towards my Level 5 in Leadership and Management for Care. I also have Train the Trainer qualifications in Moving & Handling and Safeguarding. I hold my level 3 in Assessing Vocational Achievement (CAVA/RQF)

Lumi Ndaba Job Title: Finance/ Payroll Manager Joined: 2018
Lumi Ndaba

I've been working for Gleberry Support since 2018. I started as a Support Worker, and now work in our accounts and payroll department.

My favourite thing about my job is that no two days are the same; it's fast-paced and challenging at times, but I wouldn't have it any other way.

I currently hold my Level 2 NVQ in Health and Social Care. I also have qualifications in Moving & Handling, Medication Administration and Safeguarding.

I have a Bachelor's Degree in Journalism that I obtained in 2008. I'm currently working on my AAT Qualification.

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