Gleberry Support

Prestige Care currently provides care for my terminally ill sister. My sister's wish was to pass away in her own home. Prestige Care offered a care package that fitted my sister's needs. The staff were always willing to fit in with family, who were able to provide some of the care required. Friendly and helpful staff provided professional, flexible service.

The staff are competent and very friendly. Nothing is too much trouble.

I have been receiving care for the past 7 months and I find the staff very helpful and very kind to me as they escort me to do my shopping and go to temple. I am very pleased with their support.

Prestige Care has been so very caring, understanding, professional, reliable, helpful. I highly recommend them. They have been terrific, 2 members of staff in particular, but, all the staff I encountered were all very caring indeed. Thank you all so very much. I simply cannot thank you all enough.

We really appreciate the flexibility and responsiveness of the service. Knowing that my son is in good hands gives us peace of mind and allows his much-needed independence and dignity. We could not ask for a better care company to help our family.

I cannot rate everyone at Prestige Care highly enough. After an acute onset of illness, our family were at crisis point when we were needing to be with father-in-law for 24 hours as he was very confused, unable to eat and drink and completely immobile. He became unsafe to be left after falling 3 times in just 4 hours. After a telephone call, 2 managers came out immediately and assessed our needs and rearranged all Staff Rotas to be able to support us the very next day and as the needs changed again altered things for us. This helped avoid a hospital admission as well as a nervous breakdown for me! Nothing has been too much trouble and they are still willing to alter things to cater for our needs. I cannot thank them highly enough.

Currently happy with the service provided. Arrive on time, polite and helpful. Endeavour to make sure my mother's dignity is respected.

Prestige Care 247 have been assisting my parents now for 6 weeks. We have been very impressed with their empathy and understanding - both parents have forms of dementia. Helping around the house and sitting and talking with them for an hour has proved invaluable. The ability to receive daily updates is particularly useful, providing a direct link with our parents. We were concerned that our parents may not want carers, or perhaps not get on with them - we should not have worried. Prestige are well-liked and we've had a couple of minor 'emergencies' out of hours, which Prestige have dealt with brilliantly. We had a four-weekly review and will repeat that in future to make sure that we continue to maximise the benefits of working with Prestige Care 247.

Used the service to provide some support for mum whilst I was on holiday. Everyone from the agency was very friendly and the set up was easy. Mum was very impressed with the service. She had 6 visits over 2 weeks and saw the same person for all but one visit. They did a little bit of shopping and provided company. Will definitely use them again to provide myself and my husband peace of mind whilst we are away.

We use Prestige twice daily at the weekends to check up and offer support to our elderly aunt who lives in her own home and suffers with dementia. Our aunt is generally self-caring but needs reminders to get herself a proper meal (Prestige help with this) to drink regularly and take her medication. Auntie loves the visits from the care team and is assured that someone is going to 'pop in' for a chat and a cuppa. We, as relatives, have the knowledge that if anything is wrong or Auntie is not well we will immediately be contacted, we get regular updates throughout the weekend direct from the carers who visit and have the peace of mind to know that should we go away on holiday or away for the weekend they know Auntie and her wishes.

Very pleasant helpers. They do their job pretty satisfactorily.

My husband, who is the service user, and I have been very satisfied with the service provided by Prestige since we started using them about a year ago. The staff who have looked after my husband have always been very kind, helpful and professional.

I would recommend Prestige 24/7. The staff are really nice and Dad received great care from them. Communication is excellent and they were very responsive to any changes that we asked for.

This care company was recommended to me by someone who had used them previously. I have been using Prestige since Jan 2019. I cannot praise them highly enough. My parents both have Alzheimer's and in addition, my dad has Parkinson's. The office staff are very friendly, accommodating and flexible for my requirements. The care staff are excellent, they arrive on time and stay for the full time they are supposed to be there for. And if they have completed the care needs they will complete other tasks that need to around the house. Absolutely brilliant.

I've recommended Prestige 247 to other people who've asked me if I know a care company that is reliable and offers a high level of service.

We have been using Prestige Care for four weeks now and so far they have been very reliable and on time as promised. Where there is a member of new staff, they accompany an existing member of staff for training purposes and this has proved invaluable for continuity and professionalism. An excellent care company who we would have no hesitance in recommending.

Thoroughly recommend Prestige Care. They are providing a very professional and caring service to my mother. She really looks forward to their visits.

All-in-all, a great service from a great team - thank you.

I could not have dealt with the situation we were in without their professionalism, care and assistance.

My mother suffers from dementia and needs help to stay independent in her home. The care provided for her has been excellent. She is always treated with dignity and respect and we are kept fully informed of how she is on a daily basis.