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Gleberry Support

48 Glebe Road, Hinckley LE10 1HG
Gleberry Support Logo
Gleberry Support logo
I would not hesitate to recommend them to anyone who wants the very best care possibleLinda C(Wife of Client/Service User)
Gleberry Support, Hinckley
They are very competent, compassionate, with great empathy and caring.Bruce S(Partner of Client/Service User)
Gleberry Support, Hinckley
Cannot fault Gleberry. Been a service user for several years nowC B(Client / Service User)
Gleberry Support, Hinckley

Gleberry Support was established in April 2013 (previously known as Prestige Care 247) with the main aim to offer person centred care in the community. Over the years they have added


and changed their service to meet the needs and requirements of service users. They work on the basis that the staff team and service users are equally important. They continually invest in their services and adapt to the ever changing...  

Care Provided by Gleberry Support

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £27.30
  • Weekly Live-in Care Fees: from £1,350

We are committed to providing quality, affordable care. All our calls are a minimum of one hour to ensure we deliver the best possible service.

Request a free assessment and meet one of our lovely managers or fabulous senior carers, they will come to you and discuss your needs and requirements to determine the best way that we can support you.

Please allow 30-60 minutes for us to complete a thorough no obligation assessment.

The price(s) shown are provided by the agency. Contact Gleberry Support for full pricing details and T&Cs.

Contact Gleberry Support to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Prestige Care 247 Ltd t/c Gleberry Support HInckley
  • Private Owned

Person in charge

  • Sethekeli Nkomo (Manager)

Gleberry Support Reviews (139)

10

Gleberry Support has a Review Score of 10 (9.975) out of 10, based on 34 reviews in the last 2 years. Over all time Gleberry Support has 139 reviews.

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Showing 139 reviews matching selected criteria
Review from Julie D (Client / Service User) published on 19 June 2018 Submitted via Postal Card
Overall Experience

Prestige Care 247 offers an excellent service. They care where many agencies don't. Friendly service on phone. Carers are very friendly and thorough in their roles.

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Review from Jack H (Husband of Client) published on 1 June 2018 Submitted via Postal Card
Overall Experience

The staff could not be better. Very caring, always pleasant - "a very happy crew" and always willing to go that extra bit to ensure that my wife is settled and comfortable as possible before they leave after each visit - truly 'carers' in every sense of the word!

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Review from R M (Husband of Client) published on 16 February 2018 Submitted via Postal Card
Overall Experience

Very kind and caring could not fault the service we received.

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Review from Christine T (Daughter of Client) published on 15 January 2018 Submitted via Website
Overall Experience

Good one to one relationship with provider. Gives me confidence that my mother is receiving her medications on a daily basis. If there is any concern they immediately feedback for my attention. They are nice people to work with and take pride in their service. We have used Prestige 247 since last June (2017) when they responded positively to an immediate care need.

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Review from Christine S (Daughter of Client) published on 9 January 2018 Submitted via Website
Overall Experience

My brother and I could not fault the care and kindness shown to my mother by the home care team. The peace of mind knowing that she is in good hands is priceless and we tell everyone how satisfied we are that our mother is in good hands.

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Review from M M (Daughter of Client) published on 9 January 2018 Submitted via Website
Overall Experience

The care and support provided for my mother were centred on her needs and choices with her privacy and dignity being uppermost in the staff members minds. My mother was supported up to the day of her passing and our family will be forever grateful for the excellent care and support both she and us, as a family, received. The management team were always available to ask questions and discuss any concerns/thoughts which made the process, from the assessment and throughout the care being received, straightforward and understandable.

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Review from Alison T (Daughter of Client) published on 9 January 2018 Submitted via Website
Overall Experience

Mum's carer has shown real kindness, concern and patience. Mum was reluctant to have a carer but has really warmed to her now. As her main carer, it has given me some very valuable time off when I know she is in safe hands. The agency has been excellent in accommodating changes to the regular hours when necessary. I would highly recommend them.

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Review from E R (Client / Service User) published on 20 September 2017 Submitted via Postal Card
Overall Experience

The staff and managers are all extremely kind, understanding and accommodating while remaining professional. A huge relief when you're struggling with serious illness.

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Review from S S (Client / Service User) published on 8 September 2017 Submitted via Postal Card
Overall Experience

They seem to be a very good company. The staff could not be more excellent. I hope to be with them for as long as necessary.

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Review from Chris B (Client / Service User) published on 12 May 2017 Submitted via Postal Card
Overall Experience

We find this company very efficient and professional. Nothing is too much trouble. We never feel rushed and they give us the time we need. The staff are friendly and always appear happy. They never bring their troubles to us but they have an attentive ear for us.

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Review from C L (Client / Service User) published on 6 March 2017 Submitted via Postal Card
Overall Experience
Prestige Care 247 provide an excellent service and they do this on a consistent basis.
They are reliable, easy to talk to, easy to get hold of, flexible, understanding and very caring.

I cannot rate or praise the carers and managers highly enough.

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Review from E S (Client / Service User) published on 6 March 2017 Submitted via Postal Card
Overall Experience
I have found my carers very professional, reliable and cheerful in their care of me for the past three weeks.
I look forward to their visits and the help they give me in looking after myself at home, which is very important to me.
They are here at the prescribed times and have been of great help to me in my present situation.

Their advice in dealing with doctors and nurses and financial issues has also been of great assistance to me and is appreciated.

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Review from Anne K (Client / Service User) published on 2 March 2017 Submitted via Postal Card
Overall Experience
I use Prestige Care continuously and I find the service excellent.
I could not fault it.
I would recommend it to anyone.

I give it full marks.

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Review from Anne H (Client / Service User) published on 13 February 2017 Submitted via Postal Card
Overall Experience

I am extremely pleased with the care I am receiving from your agency. All my required needs are met with kindness and consideration as well as efficiency. The punctuality is appreciated. All tasks are well done. The carers are friends who make my life easier.

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Review from Michael G (Client / Service User) published on 13 December 2016 Submitted via Postal Card
Overall Experience

Prestige Care were excellent, caring, kind and respected the dignity of the person and went the extra mile in caring so well. Nothing was a problem. I felt secure, contented and relaxed.

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Review from Dawn (Client / Service User) published on 24 August 2016 Submitted via Website
Overall Experience

Since Prestige Care 247 have been in charge of my care, my life has become much easier and much better. My Carers are fantastic and I am completely at ease with them. When joining Prestige I asked for only a couple of Carers at the most and not the 10-20 I've had with previous companies. I fully expected Prestige to be like those previous companies, but they have understood and gave me exactly what I needed. My Carers are wonderful and I now consider them part of the family. They are honestly hands down the best Carers I have ever had and I've had care for 20 years now. I had to go through a lot of care companies before I found the best which are Prestige Care 247! I would trust them to look after any of my family.

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Review from Danny (Daughter of Client) published on 23 August 2016 Submitted via Website
Overall Experience
Prestige Care 247 were fantastic when we needed overnight care for my 95 yr old father. He was unable to get in and out of bed safely and had been falling and spending hours during the night stuck in the bathroom or sitting in a chair when unable to get back into bed.
The staff were very professional and the carers treated my Dad with dignity and compassion. He developed an excellent rapport with his main carer particularly and spoke very highly of him to all the family.
It brought about an amazing transformation from doddery, confused and vulnerable old man, really suffering from lack of sleep and struggling with personal hygiene and activities of daily living to a normal, well rested chap with a renewed zest for life. He was able to really enjoy his last 6 months of life to the full as a result of the night carers.

Many thanks to all involved.

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Review from Graeme G (Son of Client) published on 22 August 2016 Submitted via Website
Overall Experience
We were desperate for immediate assistance with caring for my parents, I found Prestige Care 247 on the web, called them, late evening and 45 minutes later they had carers in place to look after my step-father that had been discharged from hospital at very short notices.
All of the staff I have encountered are exceptional, friendly caring individuals. Very good at getting elderly parents that do not want to eat, to actually eat something - this is done in a very caring way ensuring they have enough nutrition in their meals.

They even clean the house and do the laundry. I cannot thank the manager and her team enough, with them onsite, I have complete peace of mind.

As I do not live local, I even receive updates from them on how things are going. First class company.

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Review from Kay J (Daughter of Client) published on 22 August 2016 Submitted via Website
Overall Experience

Prestige Care 247 have been caring for my father on a daily basis for about 6 months, my dad has been very comfortable and looks forward to their visits every day. He was very reluctant to have care from a previous experience, but we have found Prestige Care to be very caring and kind,offering excellent and extremely reliable care. This is very comforting to the family to know he is being cared for by a very genuine company who have my father's interest at heart.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 June 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Gleberry Support.

Awards / Recognitions (7)

  • Recipient: Gleberry SupportDate: Friday 31 May 2024
  • Recipient: Gleberry SupportDate: Thursday 31 Mar 2022
  • Recipient: Gleberry SupportDate: Friday 30 Apr 2021

Meet the Team (4)

Seth Nkomo Job Title: Registered Manager Joined: 2013
Seth Nkomo

I am the Registered Manager at Gleberry Support. I have seen many changes within homecare and faced many challenges, including Covid! Previously, I have experience of working within the Health Care Sector, my aim for Gleberry was to deliver good quality person-centred care at an affordable price, and that's what we do!

My favourite thing about working in care is meeting new people and getting to know them, knowing that we are supporting them in a way that meets their needs and preferences. I really enjoy finding ways that we can make something happen, instead of saying no, we can't do that. An example of this was when we started Gleberry Trips, we were struggling with a wheelchair accessible vehicle, so we took away that worry and Gleberry now owns their first Wheelchair accessible minibus, removing barriers and making things easier for our local community.

You will see me out in the community, completing assessments, reviews, and delivering staff training and of course supporting our service users.

I currently hold my Level 5 Care Management, I also have Train the Trainer qualifications in Moving & Handling, Medication Administration and Safeguarding. I hold my level 3 in Assessing Vocational Achievement (CAVA/RQF) plus many more.

Robert Charumbwidza Job Title: Nominated Individual Joined: 2013
Robert Charumbwidza

I've been working for Gleberry Support since 2013, and I am the nominated individual. I am also the Foot Health Practitioner and Ear Care Specialist.

My favourite thing about working in care is interacting with our service users and clients. I love to chat and have a laugh with them. I am passionate about delivering high-quality care that meets our service users' needs.

You will see me out in the community, delivering staff training and, of course, supporting our service users, with care calls, Foot Care visits or Ear Care visits.

I currently hold my Level 5 Care Management, and I also have Train the Trainer qualifications in Moving & Handling, Medication, and Basic Life Support.

I also have a Level 3 Award in Education & Training, Certificate in Human Resource Management, Ear Wax Removal Course for Health Professionals, Diploma in Foot Health Practice (DipCFHP), and I am on the Alliance Register.

Stacey Hibbert Job Title: Compliance Manager Joined: 2021
Stacey Hibbert

I've been working for Gleberry Support since February 2021. I started working as a Support Worker, and have held many different positions over my time, from Senior Carer, Deputy Manager, to my current role of Compliance Manager.

My favourite thing about working in care is the variety of my day, no two days are the same, and I really do enjoy meeting and chatting with our service users. I especially used to love hearing about War Time stories with ex-veterans, which sadly are now in decline.

You will see me out in the community, completing assessments, reviews, and delivering staff training

and of course supporting our service users.

I currently hold my Level 4 Care Management and am working towards my Level 5 in Leadership and Management for Care. I also have Train the Trainer qualifications in Moving & Handling and Safeguarding. I hold my level 3 in Assessing Vocational Achievement (CAVA/RQF)

Lumi Ndaba Job Title: Finance/ Payroll Manager Joined: 2018
Lumi Ndaba

I've been working for Gleberry Support since 2018. I started as a Support Worker, and now work in our accounts and payroll department.

My favourite thing about my job is that no two days are the same; it's fast-paced and challenging at times, but I wouldn't have it any other way.

I currently hold my Level 2 NVQ in Health and Social Care. I also have qualifications in Moving & Handling, Medication Administration and Safeguarding.

I have a Bachelor's Degree in Journalism that I obtained in 2008. I'm currently working on my AAT Qualification.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Gleberry Support to verify any information. View our terms and conditions. Gleberry Support has an Enhanced Service - more info.