Gleberry Support

We have employed Gleberry for two and a half years, the contract has run smoothly throughout, with all relevant information and care notes regularly reviewed and updated. The care notes app was updated accurately on each visit. Variations in needs were actioned and acknowledged quickly. All carers were well-trained, professional and pleasant. The care team didn't change much over time so care user got to know them as friends. Their smiles, conversation and company gave comfort during her long illness. The carers were alert to any additional needs and worked as a team with family and professionals. The care user's needs were the sole priority and nothing was too much trouble when occasionally flexibility in care plan was needed. Sadly our care user passed away and the kindness and sympathy was also extended to family.

Excellent reliable service complimented by efficient, well trained and friendly staff, where nothing is too much trouble. Staff become friends and part of the family. Involving the wider family and great communication takes the pressure off the relatives, knowing professional care is always available.

The carers are always communicative with us about any issues and will often go out of their way for Mum. Mum has never complained about any one of the ladies and always has positive things to say about the carers.

Gleberry Support cared for my father-in-law and mother-in-law for several years. During this time, their staff members were courteous, caring and efficient. Timekeeping was good and they were always prepared to make extra visits whenever necessary, even at short notice. They treated my in-laws with good humour, cheerfulness and sensitivity, always preserving their dignity. I would not hesitate to recommend them.

Gleberry is an excellent care company and provides companionship and care to my mum. They are always ready to help out at short notice. Their care is very safe and secure, and I don't feel worried about my mum when I am working.

Gleberry was recommended to me by a friend. I’m glad they were; the staff are always so polite, kind, and helpful. They are always at the end of the phone, and nothing ever seems like too much trouble. Thank you, Gleberry- a great company!

My elderly grandfather found himself in sudden need of support following illness. Gleberry came round to do an initial assessment at extremely short notice the evening we made first contact, which was the first sign of the dedication and quality of the service. From there we found all the carers and management to be kind, friendly and professional. They assisted with all aspects of arranging care, including live-in care for grandad and we felt in safe hands throughout. Overall I was blown away by the service and would recommend to anyone.

I used the services of a chiropodist provided by Gleberry Support. My mum refused any help/care and her toe nails were in a dreadful state. The Chiropodist came to my mum's home on two occasions and did a great job on her toe nails. He is such a lovely man - very happy and smiley, patient, calm and kind. He succeeded where I had failed. I wouldn't hesitate to recommend him and it was well worth the money for this service. Unfortunately, my mum has now been admitted to a residential care home and will probably be having a different chiropodist. However, well done and thanks to the chiropodist for doing a great job!

My dad continues to enjoy the comfort of his own with your 24/7 care! Thank you again!

I cannot praise this company enough. Every carer is highly trained, professional, pleasant and extremely helpful. Always punctual and polite. Nothing is too much trouble. Most important of all, they really care. Thank you all so very much.

My husband, the client, is totally dependent on his prestige carers for his personal care, his safety and his dignity. All staff are cheerful, polite and pleasant, they treat us with respect and kindness but are never intrusive. I find the service they provide very professional and value their support.

I was very happy with the care delivered to my father over the months carers tended to him in difficult situations at times. Communication was also good. Regular care reviews happened as well as attention to detail. Staff are usually punctual and very reliable, housework was done to a good standard, although cooking was not a strong skill. Staff were attentive but some could have been more interactive as they were there for long periods of time. I knew my father was safe and well looked after in their care. A great service, I would recommend it to anyone, they are a can-do company.

I am very satisfied with the help both my husband and I have received from the Gleberry team. Many thanks.

My husband had a sit-in carer once a week for six months so that I could have some ‘me’ time. He had the same lovely carer every week who talked to my husband and did what was asked while I was out. My husband was happy with his carer which meant I didn’t have to worry. The carer always arrived on time and had time to chat with me too, he was very professional and informed me of any issues. Unfortunately, my husband suffered a stroke and after spending time in hospital, has since had to go into a nursing home but the office text me on numerous occasions to see how my husband was getting on, even though they were no longer caring for him. I would highly recommend this care provider.

Dad has been well-cared for, the caring staff have been very receptive to our suggestions to make his care more personal without impacting their own professionalism. It became evident that they really cared, supporting both Dad and ourselves as a family.

I used the care company from January 2022 to October 2022 for my elderly mother and was pleased with the level of care she received. It was a difficult time following Covid to find any availability in care, and I was grateful they were able to accommodate my mother’s needs.

I cannot speak highly enough of this care provider, very approachable in all aspects and nothing was too much trouble for them. Sadly, I have lost my mum now, but she loved all her carers and they actually took time in talking to her and didn’t rush, they used to make her laugh a lot but were very professional as well. I used to ring to ask at short notice if they could do an extra call... no problem. For me and my mum, they are exceptionally good at what they do because they actually care.

The carer is very friendly and professional. He really helps to sort my feet out. He takes his time and does a very good job. Would definitely recommend him to anyone. I’ve been having the carer for a few years now.

We would definitely recommend them.

Carry on the good work