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Gleberry Support

48 Glebe Road, Hinckley LE10 1HG
Gleberry Support Logo
Gleberry Support logo
I would not hesitate to recommend them to anyone who wants the very best care possibleLinda C(Wife of Client/Service User)
Gleberry Support, Hinckley
They are very competent, compassionate, with great empathy and caring.Bruce S(Partner of Client/Service User)
Gleberry Support, Hinckley
Cannot fault Gleberry. Been a service user for several years nowC B(Client / Service User)
Gleberry Support, Hinckley

Gleberry Support was established in April 2013 (previously known as Prestige Care 247) with the main aim to offer person centred care in the community. Over the years they have added


and changed their service to meet the needs and requirements of service users. They work on the basis that the staff team and service users are equally important. They continually invest in their services and adapt to the ever changing...  

Care Provided by Gleberry Support

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £27.30
  • Weekly Live-in Care Fees: from £1,350

We are committed to providing quality, affordable care. All our calls are a minimum of one hour to ensure we deliver the best possible service.

Request a free assessment and meet one of our lovely managers or fabulous senior carers, they will come to you and discuss your needs and requirements to determine the best way that we can support you.

Please allow 30-60 minutes for us to complete a thorough no obligation assessment.

The price(s) shown are provided by the agency. Contact Gleberry Support for full pricing details and T&Cs.

Contact Gleberry Support to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Prestige Care 247 Ltd t/c Gleberry Support HInckley
  • Private Owned

Person in charge

  • Sethekeli Nkomo (Manager)

Gleberry Support Reviews (139)

10

Gleberry Support has a Review Score of 10 (9.975) out of 10, based on 34 reviews in the last 2 years. Over all time Gleberry Support has 139 reviews.

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Showing 139 reviews matching selected criteria
Review from Sue W (Wife of Client) published on 22 February 2023 Submitted via Website
Overall Experience
I was apprehensive when it came to accepting help with looking after my husband, but I realised I needed a break. Gleberry Support has been amazing with my husband, who suffers from Dementia. We've had a few different carers, and all have been understanding and considerate during their visits.

If you're looking for extra support for a loved one, I highly recommend Gleberry. The team that I have come across are nothing short of amazing.

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Review from Paul W (Brother of Client) published on 22 February 2023 Submitted via Website
Overall Experience

Very caring, good communication at all times proved trustworthy within the home environment. Management showed an exemplary standard by example as well as instruction to staff. My Sister and I felt at ease and comfortable with their humanness.

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Review from Andrew E (Son of Client) published on 12 January 2023 Submitted via Website
Overall Experience

The team have been looking after my mother for 12+ months and they have been truly amazing. The team feel part of our wider family and they really want what is best for Mum. They try and look at the most economic solution whilst balancing this with the most appropriate care package. In summary, they care from the perspective of the end client with dignity, humour, professionalism and resilience.

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Review from Elizabeth V (Wife of Client) published on 21 October 2022 Submitted via Website
Overall Experience

My husband had a stroke in December 2021 and we needed to find a good agency. The agency was recommended mainly due to a good CQC rating, but we warmed to the lady who came to see us and felt we were in good hands. My husband sadly had bouts of delirium, particularly overnight, though these were controlled to a degree after some months by an antipsychotic drug. Thanks to our overnight carers these were admirably managed, even when they had to sit up all night because he wouldn't go to bed. He could be very difficult but was always treated with great respect and quiet gentleness, both by the daytime and overnight carers. On one Sunday, when I had family staying and no overnight help planned, he became quite aggressive and I had to phone for help. Overnight care was put in place within the hour. One thing which I appreciated was the care given to me. I could always be sure of not just a listening ear, but also of some wise advice from an experienced professional. Thank you.

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Review from Caroline V (Daughter of Client) published on 12 October 2022 Submitted via Website
Overall Experience

Consummate professionals in every aspect of care. Couldn't have managed without you all and cannot thank you all enough for the first-class care and support you gave to Dad which meant he could stay in his own home and live out his days as he wished.

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Review from Julie A (Daughter-in-law of Client) published on 6 July 2022 Submitted via Website
Overall Experience
My mother-in-law is very pleased with the care that she receives. Staff are friendly, professional and reassuring at all times.

The care that she receives has helped her not just physically but also with her well-being in general.

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Review from Sasha W (Daughter of Client) published on 1 July 2022 Submitted via Website
Overall Experience

Prestige Care has been helpful and supportive, their continuing help is a great deal of comfort and their response to a wide range of issues has been excellent. I’ve been able to rely on them on every occasion. Would highly recommend.

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Review from Peter R (Partner of Client) published on 1 July 2022 Submitted via Website
Overall Experience

Excellent service, friendly, caring and always arrived on time. As soon as the care package was put in place they came out to assess the needs required and within a couple of hours the team arrived to start the care package. Very impressed with the whole experience. Thank you.

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Review from Sue C (Daughter of Client) published on 15 March 2022 Submitted via Website
Overall Experience

I have found all the staff and management, very friendly and respectful to Mum. Even if they have not had a lot to do, they have a chat with her and make sure she is okay. They make sure she takes her medication and 40 sips which is a great help.

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Review from K M (Daughter of Client) published on 28 January 2022 Submitted via Postal Card
Overall Experience

I've always found Prestige Care 247 very reliable and professional. They were very helpful when we needed extra care at very short notice for my elderly father.

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Review from P L (Son-in-law of Client) published on 20 January 2022 Submitted via Website
Overall Experience

Care was set up for my father-in-law very quickly. This is the first month we have used Prestige Care 247 and at this present time are pleased with how they look after my father-in-law. My only slight concern is the communication with the office as most seems to be done through WhatsApp. At times those communications have been confusing.

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Review from Carole W (Wife of Client) published on 12 November 2021 Submitted via Website
Overall Experience

Prestige Care stepped in and enabled my husband to come out of hospital when we desperately wanted him out for his birthday. The care he receives is fantastic. All the carers who come are friendly and efficient. They have the skill of putting their clients at ease.

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Review from Sian S (Daughter of Client) published on 1 November 2021 Submitted via Website
Overall Experience

The manager and the team were fantastic, stepping into the breach when we had a crisis of care and moving heaven and earth to accommodate my dad's needs at very short notice. I couldn't wish for a better service. The staff were friendly, reliable, helpful, kind and gentle with my dad and nothing was ever too much trouble. I highly recommend this service. A great team, flexible, conscientious and on the ball. Thank you so much for all that you did to help my dad when he needed it. Much appreciated.

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Review from Sara R (Daughter-in-law of Client) published on 25 October 2021 Submitted via Website
Overall Experience

Lovely staff, all so helpful and chatty, happy to do anything we needed them to do to make the client feel safe and happy. Given us confidence to leave her in their care. Keep up the good work and thank you.

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Review from E D (Daughter of Client) published on 25 October 2021 Submitted via Website
Overall Experience

Very pleased with the service that Prestige Care have provided. The carers have all been very friendly and they have been very polite and professional and have always responded to our enquiries promptly.

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Review from Ken P (Husband of Client) published on 21 October 2021 Submitted via Website
Overall Experience

Prestige are very flexible in covering the ever-changing hours that we require and always keep me informed if they are running late, which is not very often. The carers are usually on time and the carers that we have had have been very professional and obviously have a lot of experience in care work. My wife always feels safe with them and feels comfortable when they are washing and dressing her.

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Review from J K (Wife of Client) published on 27 July 2021 Submitted via Postal Card
Overall Experience

We found the care to be excellent. The person who came was very kind, prompt and professional.

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Review from R M (Son of Client) published on 22 July 2021 Submitted via Postal Card
Overall Experience

The girls who look after my mum are all lovely. They are very courteous and helpful. Mum looks forward to them visiting. I can thoroughly recommend them all.

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Review from Rachel N (Daughter of Client) published on 21 June 2021 Submitted via Website
Overall Experience
After initially trying one of the big care providers who let me down, I discovered the amazing team at Prestige who I couldn't have managed without. My mum really looks forward to her ladies visiting and taking her on little trips, and they really have been invaluable with emergency care, support and advice.

Loved getting the daily updates from the team, overall professional but personal service, very happy!

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Review from Karen B (Daughter of Client) published on 9 June 2021 Submitted via Website
Overall Experience

Excellent service from the very start, carers go above and beyond to care for my dad, and contact me promptly with any concerns or to inform me of the day's activities. The carers are fun, kind and caring, bringing out the best of my dad, and above all else very professional and very good at what they do. Management are very quick to respond to any questions I may have. Thank you Prestige Care 247, you're all amazing.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 June 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Gleberry Support.

Awards / Recognitions (7)

  • Recipient: Gleberry SupportDate: Friday 31 May 2024
  • Recipient: Gleberry SupportDate: Thursday 31 Mar 2022
  • Recipient: Gleberry SupportDate: Friday 30 Apr 2021

Meet the Team (4)

Seth Nkomo Job Title: Registered Manager Joined: 2013
Seth Nkomo

I am the Registered Manager at Gleberry Support. I have seen many changes within homecare and faced many challenges, including Covid! Previously, I have experience of working within the Health Care Sector, my aim for Gleberry was to deliver good quality person-centred care at an affordable price, and that's what we do!

My favourite thing about working in care is meeting new people and getting to know them, knowing that we are supporting them in a way that meets their needs and preferences. I really enjoy finding ways that we can make something happen, instead of saying no, we can't do that. An example of this was when we started Gleberry Trips, we were struggling with a wheelchair accessible vehicle, so we took away that worry and Gleberry now owns their first Wheelchair accessible minibus, removing barriers and making things easier for our local community.

You will see me out in the community, completing assessments, reviews, and delivering staff training and of course supporting our service users.

I currently hold my Level 5 Care Management, I also have Train the Trainer qualifications in Moving & Handling, Medication Administration and Safeguarding. I hold my level 3 in Assessing Vocational Achievement (CAVA/RQF) plus many more.

Robert Charumbwidza Job Title: Nominated Individual Joined: 2013
Robert Charumbwidza

I've been working for Gleberry Support since 2013, and I am the nominated individual. I am also the Foot Health Practitioner and Ear Care Specialist.

My favourite thing about working in care is interacting with our service users and clients. I love to chat and have a laugh with them. I am passionate about delivering high-quality care that meets our service users' needs.

You will see me out in the community, delivering staff training and, of course, supporting our service users, with care calls, Foot Care visits or Ear Care visits.

I currently hold my Level 5 Care Management, and I also have Train the Trainer qualifications in Moving & Handling, Medication, and Basic Life Support.

I also have a Level 3 Award in Education & Training, Certificate in Human Resource Management, Ear Wax Removal Course for Health Professionals, Diploma in Foot Health Practice (DipCFHP), and I am on the Alliance Register.

Stacey Hibbert Job Title: Compliance Manager Joined: 2021
Stacey Hibbert

I've been working for Gleberry Support since February 2021. I started working as a Support Worker, and have held many different positions over my time, from Senior Carer, Deputy Manager, to my current role of Compliance Manager.

My favourite thing about working in care is the variety of my day, no two days are the same, and I really do enjoy meeting and chatting with our service users. I especially used to love hearing about War Time stories with ex-veterans, which sadly are now in decline.

You will see me out in the community, completing assessments, reviews, and delivering staff training

and of course supporting our service users.

I currently hold my Level 4 Care Management and am working towards my Level 5 in Leadership and Management for Care. I also have Train the Trainer qualifications in Moving & Handling and Safeguarding. I hold my level 3 in Assessing Vocational Achievement (CAVA/RQF)

Lumi Ndaba Job Title: Finance/ Payroll Manager Joined: 2018
Lumi Ndaba

I've been working for Gleberry Support since 2018. I started as a Support Worker, and now work in our accounts and payroll department.

My favourite thing about my job is that no two days are the same; it's fast-paced and challenging at times, but I wouldn't have it any other way.

I currently hold my Level 2 NVQ in Health and Social Care. I also have qualifications in Moving & Handling, Medication Administration and Safeguarding.

I have a Bachelor's Degree in Journalism that I obtained in 2008. I'm currently working on my AAT Qualification.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Gleberry Support to verify any information. View our terms and conditions. Gleberry Support has an Enhanced Service - more info.