Seren Support Services Ltd
Head Office, Ground Floor, Llewellyn House, Harbourside Business Park, Port Talbot, Neath - Port Talbot SA13 1SB

Care Provided by Seren Support Services Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £19.20
Contact Seren Support Services Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
-
Good to Know
Group/Owner
- Seren Support Services Ltd
- Private Owned
Person in charge
- Shelly Combstock (Head of Service)
Seren Support Services Ltd Reviews (134)
Seren Support Services Ltd has a Review Score of 9.9 (9.871) out of 10, based on 34 reviews in the last 2 years.
Over all time Seren Support Services Ltd has 134 reviews.
Staff are very good and happy with the service provided no complaints.
The girls that come to me are absolutely brilliant. They are friendly, likeable and treat me like I am one of them. They never make me feel like I am asking too much of them and will always go the extra step to help me.
Just keep up the good work.
Some of the carers are good, a few are not so good. The times of the calls are not very suitable but hopefully, they can be changed, when a slot becomes available.
Sometimes helpful, sometimes not. Don't always follow through when asking things.
I would recommend Seren as a company. All the girls are very good when they come to the house.
All the girls are very good.
I have recommended Seren.
The carers are very thoughtful and speak to my friend in a respectful manner. A few stand out in terms of their manner though. Two, in particular, have been particularly helpful and so very kind.
It's reassuring to know that she is being cared for by people who are in the right job! Thank you Seren Support Services keep up the good work!
My mother has had a care package provided by Seren for almost a year. Carers have been professional, friendly and generally very dementia aware. With their support we have been able to maintain my mother in her own home for longer than expected considering her diminishing skills. We as a family appreciate Seren for their consistency and continued support.
Been with Seren for over 2 years, lots of people in the village have care from Seren, they do a great job.
The team have always been helpful and at the end of the phone when we needed them. Thank you, from our family.
Very caring and always listen to needs of my family member who receives care.
Carers have a positive attitude towards the company.
Seren have provided care for my mum for the last 11 months and I cannot thank them enough for the care and support that they have given. Not only has this obviously been for my mum's benefit but also for us as a family, taking the pressure off us and helping us rest assured that my mum is safe and well looked after. The carers are fantastic and would go out of their way on a daily basis to ensure my mum was comfortable at home. I would recommend Seren to look after your loved ones in a heartbeat.
Regulatory Rating
Care Inspectorate Wales (CIW) Rating
Date: 22 April 2026- Well-being Good
- Care and Support Good
- Leadership and Management Good
News (0)
There are no news items for Seren Support Services Ltd.
Awards / Recognitions (5)
- Recipient: Seren Support Services LtdDate: Friday 31 May 2024
- Recipient: Seren Support Services LtdDate: Wednesday 31 May 2023
- Recipient: Seren Support Services LtdDate: Thursday 31 Mar 2022
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Seren Support Services Ltd
How many Carers does Seren Support Services Ltd employ?
Seren Support Services Ltd employs 200 carers.
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