Right at Home (Mid Sussex)

Andy joins the Right at Home network after a long career in the leisure industry. Initially working as a qualified golf professional, his career branched into management, latterly managing large proprietary golf and fitness resorts.

In early 2016, however, Andy decided it was time to channel his abilities into a business of his own, and of which he could be proud of. Andy’s parents were owners of two premier residential care homes in Burgess Hill, and so, having grown up in and around the environment, it was a natural choice to follow a similar path.

Andy explains, “I have long looked to use my skills and knowledge in developing my own business, and with years in customer service, management and public relations roles, the care industry seemed the perfect fit for me to contribute positively back to the local community, which has served me so well for the past forty years.”

“Having seen first-hand the richness that quality care can bring to the lives of the elderly, I feel passionately that I too can follow in my parents’ footsteps, and make a difference to those deserving of our support and understanding.”

“I am determined that Right at Home will offer the best home care service in the Mid Sussex area. We are building a team consisting of the best CareGivers, providing them with the right support, training and career development, within a fantastic working environment. This in turn ensures that our clients come to receive the highest standard of ‘person centred’ care – how they want it and when they need it.”

Andy still lives in Burgess Hill, along with his wife, two children and their dog. He still loves the occasional game of golf, plays football, is a keen supporter of Burgess Hill Cricket Club, and when time allows, likes to do crosswords, tend to his beloved garden and try to master the ukulele!

Lou has always wanted to work in care and, since leaving school, has gained hands-on experience within a number of NHS settings, care homes, hospices and individual private home care.

She has been working for Right at Home since 2018. Starting as a CareGiver, she always looked forward to the challenge of getting to know new clients, their families and what works best to ensure they are well cared for and feel safe within their home environment. Although her role has changed over the years, her passion for the role hasn't.

She was very pleased to be nominated for the RAH CareGiver of the Year 2021 and very proud to have won against stiff competition from all over the country.

In early 2022 Lou completed a level 4 Diploma in Adult Care and then became the Registered Manager of Right at Home Mid Sussex, a role that she is incredibly excited about.

Throughout the earlier part of my working life, I held a variety of roles in financial reconciliation and administration, acquiring a number of business and book-keeping qualifications along the way. Fifteen years ago, I left day-to-day employment so that I could focus on bringing up our two young children.

I later became a Teaching Assistant at the children’s primary school, enjoying a role where I really felt as if I was able to make a difference, and which I continued until this year when we decided to set up the business.

I am really looking forward to supporting Andy in developing the Right At Home Mid Sussex business, and learning more about the care industry, which is something I’ve never had involvement in before. I will soon be undergoing the same stringent training programme as our other CareGivers, so that I too will be able to deliver care in the homes of those that need us.

Scheduling the right Carers to match our clients at the right time.

Keeping clients safe and ensuring they get the very best care.

Keeping clients safe and ensuring they get the very best care.