Right at Home (Mid Sussex)

The Caregivers arrive punctually with a cheerful greeting. We are treated with dignity and respect at all times. My husband enjoys their visits and the conversations they have together. All tasks are performed cheerfully and done to completion which engenders confidence. Since we have had Right at Home carers we feel more relaxed.

The care my Dad received from Right at Home was excellent. I felt very confident that he was looked after with great care, compassion and respect. Although he was a quiet man he loved to see people and to have a chat with them. One evening when he wasn't feeling so well, they asked if he wanted them to call me, he said yes and one of the carers stayed with him until I arrived. This was beyond the time when they should have finished work. Having found a good care agency meant that in the last months of my Dad's life, we as a family could step back from his day to day needs and spend more time just being with him.

My mother-in-law has been enjoying Right at Home's services for nearly a year now. She was reluctant at first to accept that at 95 she needed assistance with house chores and shopping, mainly because she was concerned that things wouldn't be done to her high standards and that she would feel undermined and patronised. However, the Right at Home carers are all very supportive, friendly and excellent cleaners/shoppers. She now agrees that she really benefits from the help and companionship they provide.

Very pleased with the service.

We have been very happy with the service from the caregivers and the support from the management. An extremely professional company.

Very happy with my care.

He enjoys their friendly chats and company.

The carers are all first class and couldn't have been more helpful. We have been extremely happy with every single one of them. Management is excellent too and the weekly carer schedules are first class.

Our heartfelt thanks to Right at Home Mid Sussex for providing the kindest of live-in carers for our Mother, who had undergone major surgery for oral cancer. Right at Home took great care in getting to know our Mother and recommending a fantastic carer to spend three months with our Mother during her subsequent rigorous treatment. The carer was undeniably instrumental in the swift recovery our Mother made from the operation and the Chemo and radiotherapy treatment that came afterwards, and we can't recommend the service Right at Home (Mid Sussex) give highly enough. Thank you again for everything!

It is an extremely worrying time when a relative comes out of hospital needing nursing care at home. This home care nursing agency responded to our initial telephone enquiry with speed and efficiency and promptly set us up with a home care plan to suit our needs. This was explained to us in detail and very welcome help given to me on the financial aspect of the care. We were particularly impressed with the kind understanding given to us when we had to halt the care for a few days due to my husband being re-admitted to hospital. My son and I are very satisfied with the nursing care given to my husband and it is very reassuring to know that this will carry on for the foreseeable future and that we can increase the care if necessary. The nurses are all efficient, kind and understanding of my husband's disabilities and he is very comfortable with all of them.

As a recent user of Right At Home Mid Sussex services for my Aunt, I am very pleased with the service that has been provided. The actual carers have been gracious, caring and respectful of my Aunt, who has not always been the easiest of clients. As I am new to this situation and live many miles from my Aunt, I have found the service to be extremely reliable and it has often exceeded my expectations. I have built up a good rapport with the Care Manager and the M.D, whom I have found responsive, informative and pro-active. They are helpful in every aspect.

with their lovely happy smiling faces, who are delighted to work for an organisation that cares about clients as individuals and I only hoped and imagined that there could be in reality such an Agency as yours and only hope that one day many more people will have access to an Agency of your calibre!

Right at Home (Mid Sussex) have so far provided excellent care for my friend. They seem to have an approach to their staff that results in them feeling appreciated and this has a positive benefit for clients, as staff are likely to stay if they are happy with the conditions. This gives continuity of carers for the clients and means that rather than a stream of ever changing faces, a 'core' group of carers can provide the majority of calls and become familiar with the client. The carers can also gain a greater understanding of the care needed and get to know the client.

I have been impressed by both the management and staff of Right at Home (Mid Sussex). The need was to provide a package of visits for my brother who suffers with dementia. They have carried out the work efficiently and with great care. My brother enjoys the visits. I have nothing but praise for 'Right at Home'

I am extremely pleased with Right at Home, Mid Sussex. The Care Givers and management staff provide excellent service for both of my parents, who have very different needs. The Care Givers and management are exceptionally caring, patient, understanding, friendly and helpful. Some go out of their way to give my parents the care they need. Also, the companionship they provide has made a lot of difference to my parents. Now I feel free of worry knowing how professional and caring the Care Givers and management are. Well done Right at Home, Mid Sussex!

Right at Home cared for my mother for the last couple of months. In this short time, we always found staff to be professional, friendly and totally reliable. They really had time for mum and would offer help and support whilst allowing her to be as independent as she could be. I would not hesitate to recommend the manager and his team in Mid Sussex.

I find Right at Home (Mid Sussex) to be most professional for the care of my wife. The carers who attended her needs are most understanding, as she can be most difficult at times. They are very helpful at these times. Further conceded for me is the carer.

The carers have been really great with him especially as he was reluctant to accept help at the start. They have always treated him with respect and encouraged him to let them help without taking away his independence.

They never just whizz in and whizz out, they spend time with him and chat and I think he is enjoying the company even though he might not admit it!

It has given me the peace of mind to know that someone twice a week is calling in to help him and to keep him company.