Alpenbest South
Buckingham House, 7 Churchfield Road, Walton-on-Thames, Surrey KT12 2TT

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Care Provided by Alpenbest South
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Good to Know
Group/Owner
- Alpenbest Ltd
- Private Owned
Person in charge
- Gheorghe Cristian (Manager)
Alpenbest South Reviews (54)
Over all time Alpenbest South has 54 reviews.
They were excellent and very thorough.
An amazing experience when my wife fell out of wheelchair - staff were excellent.
I was reluctant to have carers, but since having caregivers, I do not know how I coped. Carers are fantastic and helpful; they have helped me cope with my disabilities and do things to make my life a little easier and safer.
Very good. Careful.
We have been with Alpenbest South for about 2 years now, and have been very happy with the service they provide. The carers are kind and considerate to my husband's needs and on the whole they keep to the scheduled timetable, all of which is important to us.
My dad has been well cared for, the staff are competent and reliable. Very good service and care.
I have had four different carers during the last three weeks and all have been excellent, especially our main carer. My wife and I are most impressed with their care and support. In no way could we fault them. Their visits are always carried out expertly and with humour.
The scope for care/caregiving is wide-ranging and varied and so are the recipients of this cried-out for service. The former in this case then, is the provider of my care Alphabest Company and I am the latter known as the client. The partnership is now in its fourth year arranged by Social Services and Alpenbest and perhaps will carry on for less, the same or even longer time until I get better. There are some of us who don't and hopefully, Alpenbest with rules and regulations at hand and the clients' wishes respected, makes the time spent smooth to the end. Alpenbest are not only my major care providers but also companionship too. The carers cater for all sorts of needs, from cooking for and with me, shopping, house tidying, washing and dressing up, getting ready for my disability days or just listening to my woes or feeding my pet rabbit and much, much more. They are courteous, respective, understanding, willing, not pushy and give me time to manoeuvre myself.
The office staff are always willing to help, always get back to me if I have concerns about my mum. They are also very proactive, monitoring my mums health carefully and raising concerns and chasing medication prescriptions - which means a weight off me, as often I don’t need to get involved in these things at all, and I am so grateful.
The carers are wonderful - kind, caring, efficient, hardworking. They get to know her and her needs personally which I really appreciate. This is the best care agency we have ever had the pleasure of dealing with and mum and I are very grateful for all they do for us. Thank you.
All the carers are kind, caring and professional. They give 100% to all areas of care and treat me with dignity. The office always provide a very good and prompt service - nothing is too much for them.
My father is happy with the care he receives from the agency and likes his carers. The carers are reliable and good-natured and leave the house clean and tidy after they have finished. We have no concerns at the moment.
We have been really pleased by the carers from Alpenbest; they are professional and kind and also very punctual. Mum enjoys talking to them and they have cared for her really well, particularly in these anxious times of COVID 19. I would recommend the carers and Alpenbest.
The two care providers are very professional, caring and arrive punctually. They are thorough and treat my father-in-law with the dignity he deserves. Two of the best carers my father-in-law has had. He is also very happy that he has continuity. He only has one carer a day, but when one has a day off, then the other one steps in.
Discussed mum's situation and have been very happy with care, just a couple of small ideas and changes.
I am very satisfied with the carers.
Very friendly carer and looks after mum very well.
I am more than satisfied with the service I receive. All the staff are very pleasant and helpful. My particular carers are second to none and I couldn't ask for better.
All staff are very polite and caring. Could not manage very well without their help.
Always polite, smiling and always reliable.
I am very grateful for their support.
Excellent. Carer has a lovely way with her. Manages to overcome mum's Alzheimer's bad days and soon both carer and mum in fits of laughter when getting bathed/dressed in mornings!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 November 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Alpenbest South.
Awards / Recognitions (4)
- Recipient: Alpenbest LtdDate: Thursday 31 Mar 2022
- Recipient: Alpenbest LtdDate: Friday 30 Apr 2021
- Recipient: Alpenbest LtdDate: Thursday 30 Apr 2020
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Alpenbest South
How many Carers does Alpenbest South employ?
Alpenbest South employs 50 carers.
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