Alpenbest South

whether direct from/with the client or their next of kin. Establishing and maintaining these relationships assures everything runs as smoothly as possible.

We would recommend.

if they are worried about anything. This gives me great peace of mind to know that they are aware of any unusual changes and actively do something about it.

deserves a special mention she really is our shiny star.
We’ve had a couple of carers who didn’t meet this same standard and when speaking to people in the office my concerns were dealt with appropriately and sensitively which I appreciated.
I would recommend Alpenbest if you were looking for carers for yourself or a family member.

off, another carer comes, normally one of a small number who have visited before. We have had few issues throughout the year, and whenever there has been a need to contact the office, there is always someone there to sort out any problems or queries. Our service is provided through the county’s social care department so I am unable to comment on ‘value for money’, otherwise we are very pleased with the service from Alpenbest.

a very detailed way for his needs. He had a really good laugh with him too. This contact helped him greatly as his dementia and cancer deteriorated. He took the time to visit him in hospital, he attended the funeral, as a great carer but also a real friend of my father and now family, at a very difficult and poignant time of life. We are forever grateful for this and the extra level of care and friendship that truly made a difference. We know how much dad thought of this particular member of staff and the care he provided, that means a lot to us. We're very happy that this staff member helped him and made him happy. Thanks also to two other staff members and all others involved, who are now helping my mum too. Management have also been friendly and efficient. Big thanks once again Alpenbest South.

as it is company for her as well.

But the service we did receive for five days was efficient and satisfactory. The office arrangements can be a bit erratic but are soon rectified and the carer who came was cheerful, helpful and extremely adaptable to our needs.

a hospice. A marvellous network providing high-quality support. Alpenbest team in the community and at the office are extremely caring and professional. They have been very flexible when dealing with last minute changes, like
late transport from dialysis and they have been accommodating changing time slots etc. Dad has grown very fond of his team and their daily visits add value to his quality of life. I have peace of mind as I leave him, knowing someone is popping in or taking him to see mum in the care home. This gives me a valuable break. I have 20 yrs experience in the care sector. I cannot praise Alpenbest enough for their support over the last 3 months. Thank you.

professional and extremely knowledgeable. I would have no hesitation in recommending them for care for the elderly.