Aroma Care Warwickshire

Thank you.

If our regular carers are on leave find their replacements just as considerate & caring but always pleased to see our regulars back.

The carers are absolutely wonderful and we cannot praise them highly enough.

Excellent care from skilled staff who attend to me with kindness and humour and have built up good relations with my family. i appreciate having continuity of ccare from the same refular carers who know me well, and am grateful for shaves and hair-washing.

I have been receiving care since August 2025. The carer has been absolutely amazing and I cannot stress how grateful I am for the help and support I have. Nothing is too much trouble. I am treated with the utmost dignity at all times.

Without exception they are always cheerful, friendly, respectful and very kind and professional in the level of care.

We hope this special relationship between Mum and her carer will continue.

Just a compliment for Joanna as she always goes above and beyond for caring for my daughter. Nothing is too much for her to do. She always has my daughters care and making sure my daughter is safe at the forefront of her mind. My daughter has an amazing bond with her. She takes so much pride in her work. We feel very lucky that we have such a dedicated carer for my daughter. She is a credit to the company.

All very caring towards my mother.

My main carers is kind, works very hard and always makes sure here standards are very high. She never slacks with attention to detail.

So far very satisfied with the care of R. Pleasant, caring and treated R with the respect he desired. He gets on well with AH and MA, and other carers. They also ask me if I am ok, which is good.

All very kind at all times.

For several weeks now, R has visited three times per day and is always cheerful and chatty. The actual times she has turned up can't always be predicted, but she always does everything that we ask. She is a great help to me and my wife, and we value her visits.

In 2024 from when you took over it started good but after a while had on cara was vile and rough with mom she was removed second cara in 2025 hit my and moms dogs with iron bar and lock him self in house on his own with mom 3rd cara woke me up at 5am with touch in my face witch hade been agreed from 7am but rest care team have been brilliant at leat 4 of them.

Very satisfied with care, dependable and pleasant, can not fault the service.

Good compliance with company policies.

Phone contact English poor.

My parents are in their nineties and keen to continue living in their own home: this has been made possible by the superb support provided by Aroma Care. They particularly like the consistency of personnel and their very flexible approach to whatever needs doing during a visit. The carers are patient and encouraging, helping with discretion and respect. Their positive, friendly chats always brighten Mum and Dad's day. They have built rapport and trust based on consistency and thoughtfulness. Whenever I have needed to contact the office (eg to advise about medical appointments etc) my request has always been handled promptly and kindly. The office team have even reached out to me to suggest little tweaks that have made a really positive impact - they truly care about doing a good job and understanding the individual needs of their clients.

Always gives her very best. Attendance punctual and available. Appearance, clean neat and tidy.

I would like to thank Aroma care's management and carers for looking after my 94 year mother who lives alone suffering from dementia. She sleeps most of the day, but you can see her face light up when the carers come in to look after her, taking care of her personal care and preparing her meals and encouraging her to eat. Her care needs and medication are extremely well managed and the carers contact us immediately if they have any concerns. Thank-you so mind much and keep up the good work.