Aroma Care Warwickshire

Middlemarch Business Park, 1st Floor Unit 6 The Cobalt Centre, Siskin Parkway East, Coventry CV3 4PE
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9.3 62 Reviews
  • Aroma Care Warwickshire, Coventry
Aroma Care People provides home care services to people in the comfort of their own homes.

Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing meals, as well as offering complex care for people with a wide range of conditions including physical disabilities.

Staff treat people receiving care with dignity and respect.
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Care Provided by Aroma Care Warwickshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £26
  • Weekly Live-in Care Fees: £1350 – £1550

Fees for Live-in-Care and any specialist care are discussed on an individual basis.
We also accept funding via Social Services.

These prices are only a guideline, please contact Aroma Care Warwickshire to find out the exact price for your requirements.

Contact Aroma Care Warwickshire to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Aroma Care Warwickshire to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Alison Bullous (Care Manager)

Aroma Care Warwickshire Reviews (62)

9.3

Aroma Care Warwickshire has a Review Score of 9.3 (9.326) out of 10, based on 59 reviews in the last 2 years.
Over all time Aroma Care Warwickshire has 62 reviews.

Overall Experience
  • 38
  • 16
  • 4
  • 0
  • 4
Date Published
  • 62
  • 46
  • 57
  • 59
  • 3
Reviewer Connection to Aroma Care Warwickshire
  • 31
  • 16
  • 6
  • 4
  • 2
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from A B (Daughter of Client) published on 6 May 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
We are currently taking up our issues with this agency with them - they are responding in line with their complaints procedure - and with social services.


My review relates to the last 6 months.


In relation to staff, this review template requires that you select one category. I have therefore

had to select 'poor'. However, many of the staff we have encountered are caring people, who deal with my relative with dignity and respect, however, this is not consistent, and we do not blame the staff for the failings of the management.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sally C (Daughter of Client) published on 26 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Aroma Care Coventry were assigned by social services in March after my father left rehabilitation care and came home following a stroke. After a short period of different carers, he was provided with a main carer who was excellent. He was a very gentleman who treated my father with dignity and respect.
When his main carer had days off all the other people sent to look after Dad were lovely. After a number of months Dad’s main carer left and was again quickly replaced with another main carer who again treated Dad with such gentleness and respect. If occasionally they were later than normal for their call it was because they needed to spend extra time with a previous call, which we understood and appreciated as when my father needed extra care on a call they provided that to him. My father passed away in September, but I can’t thank the Aroma Care staff enough, as the care they gave my father was excellent and enabled him to spend his last months at home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.326)

Overview of Review Score

The Review Score of 9.3 (9.326) out of 10 for Aroma Care Warwickshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 59 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.326 for Aroma Care Warwickshire is calculated as follows: ( (214 Excellents x 5) + (69 Goods x 4) + (30 Satisfactorys x 3) + (8 Poors x 2) + (19 Very Poors x 1) ) ÷ 340 Ratings = 4.326
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Aroma Care Warwickshire is based on 52 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Jan 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

Kurtis

Kurtis Nilsson

Job Title: Branch Manager Joined: 2025

I have been the newly appointed branch manager for Aroma Care Warwickshire since July 2025.
My passion is to ensure everyone receives the care and support they require at the highest standard possible.
I have a wealth of management experience, and I am keen to ensure Aroma Care Warwickshire is the best it can be at all times.


Myself and the support team within Warwickshire welcome all feedback, ideas and innovations to make your care experience empowering and a positive experience.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Aroma Care Warwickshire to verify any information. View our terms and conditions. Aroma Care Warwickshire has an Enhanced Service - more info.