Westwood Homecare

464 Wilmslow Road, Manchester M20 3BG
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2 Reviews
  • Westwood Homecare, Manchester
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Care Provided by Westwood Homecare

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in Charge

  • Michael Jones (Manager)
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Westwood Homecare Reviews (2)

Over all time Westwood Homecare has 2 reviews.

Overall Experience
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  • 0
  • 0
  • 1
  • 1
Date Published
  • 2
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  • 2
Reviewer Connection to Westwood Homecare
  • 1
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Total of 2, showing 1-2
Review from Peter B (Client) published on 27 November 2018 Submitted via Website • Report
Overall Experience 2.0 out of 5
Brought in for personal and domestic care was told on sign up they could do everything. Office staff are rude and tbh don't really care, my advice would be look for a firm that keeps their word. There are loads of other faults as well, very slow to respond if you can get through to them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lorraine O (Daughter of Client) published on 4 December 2017 Submitted via Website • Report
Overall Experience 1.0 out of 5
I was employing this agency to care for my 80-year-old mother who has late stage Dementia and my 91-year-old frail father. We have had a catalogue of safeguarding issues with them over the last few months. Mainly with them not turning up but there have been a few safeguarding issues reported to the
council by community nurses and social workers.


My mum is bed bound and requires 2 carers to reposition her to prevent bed sores. Both my parents are on medication that should be taken at regular intervals. The problems are with the managers not doing the rotas correctly rather than the actual carers who are in the majority fantastic. They failed to turn up on numerous occasions over a 2 week period and had external agency cover on the rota for them over the weekend even though I had said I didn't want agency cover coming in as my Dad get confused with new people. Not a single apology at any time from management. The owner just ignores you and manager not much better.

Reply from Ben Derbyshire, Assistant Manager at Westwood Homecare
Dear Lorraine, thank you for raising these concerns. In response, the rota which covered the calls for both your Mother and Father we already arranged the week previous but the staff allocated…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Westwood Homecare

What Type of Services does Westwood Homecare offer?

Westwood Homecare offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Westwood Homecare to verify any information. View our terms and conditions. Westwood Homecare has an Basic Service - more info.