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- Home Instead (Shoreham, Petts Wood & Longfield)

Mum would now not be without her carer and sees her as a valued friend.Tim F(Son of Client/Service User)

The attitude of the staff was always courteous and professional and staff were experiencedAnne F(Daughter of Client/Service User)

Going the 'extra mile' without fuss and with compassion sets the Home Instead team apart!R T(Son of Client/Service User)

Mum would now not be without her carer and sees her as a valued friend.Tim F(Son of Client/Service User)

The attitude of the staff was always courteous and professional and staff were experiencedAnne F(Daughter of Client/Service User)

Going the 'extra mile' without fuss and with compassion sets the Home Instead team apart!R T(Son of Client/Service User)

Home Instead Shoreham, Petts Wood & Longfield (North West Kent) supports older people to stay independent in their own homes.
The care staff (CAREGivers) believe in giving the elderly the most personalised, highest quality care that they deserve. Carers offer companionship, home help services and personal care support with daily living routines.
A premium service is offered, with a minimum of one hour calls to ensure that carers not only support...
Home Instead Shoreham, Petts Wood & Longfield (North West Kent) supports older people to stay independent in their own homes.
The care staff (CAREGivers) believe in giving the elderly the most personalised, highest quality care that they deserve. Carers offer companionship, home help services and personal care support with daily living routines.
A premium service is offered, with a minimum of one hour calls to ensure that carers not only support the essential needs of the client but get to build relationships based on trust. Carers are matched with clients through their personalities, interests and approach. Consistency of care is one of the most important parts of the service for clients so they ensure the same carers visit each client which provides consistent and high standards of care. As clients and carers build relationships the bond grows.
This ensures longstanding relationships, and allows clients to really feel as though they are spending time with their own family or friends. All CAREGivers are fully trained and DBS checked, with an additional specialist service in dementia care.
Care Provided by Home Instead (Shoreham, Petts Wood & Longfield)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Prices
Contact Home Instead (Shoreham, Petts Wood & Longfield) to get a personalised quote:
Available on request
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Home Instead
- Private Owned
Person in charge
- Sonia Thapa (Director)
Home Instead (Shoreham, Petts Wood & Longfield) Reviews (64)
Home Instead (Shoreham, Petts Wood & Longfield) has a Review Score of 10 (9.979) out of 10, based on 24 reviews in the last 2 years.
Over all time Home Instead (Shoreham, Petts Wood & Longfield) has 64 reviews.
The carers are very courteous, considerate, reliable and exercise their duties and services to a very high professional standard. They have given us peace of mind whilst my mother was in their care they have also raised any concerns they felt necessary to the wellbeing, safety and health of my...
The carers are very courteous, considerate, reliable and exercise their duties and services to a very high professional standard. They have given us peace of mind whilst my mother was in their care they have also raised any concerns they felt necessary to the wellbeing, safety and health of my mother.
My sisters and I were so delighted to have found a care provider that provides exactly the kind of care that our mother requires. Going the 'extra mile' without fuss and with compassion sets the Home Instead team apart!
My sisters and I were so delighted to have found a care provider that provides exactly the kind of care that our mother requires. Going the 'extra mile' without fuss and with compassion sets the Home Instead team apart!
There was nothing that was too much trouble and their concern...
There was nothing that was too much trouble and their concern and genuine care was very evident. I highly recommend them.
I can't thank Home Instead enough for helping me out at this very difficult time. The girls that came were very friendly and very polite. I felt relaxed and comfortable in their company and would recommend them to my friends and family if needed.
I can't thank Home Instead enough for helping me out at this very difficult time. The girls that came were very friendly and very polite. I felt relaxed and comfortable in their company and would recommend them to my friends and family if needed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 August 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (Shoreham, Petts Wood & Longfield).
Awards / Recognitions (14)
- 29 May 2026Recipient: Home Instead
- 30 May 2025Recipient: Home Instead
- 31 May 2024Recipient: Home Instead
Accreditations
There are no accreditations posted yet for Home Instead (Shoreham, Petts Wood & Longfield).
Meet the Team (1)

I have been a caregiver since my early teens, and in 2015, I found my true calling when I joined the Home Instead family. From the moment I came...
I have been a caregiver since my early teens, and in 2015, I found my true calling when I joined the Home Instead family. From the moment I came across Home Instead, I knew it was the right place for me. Every single person I have met within the organisation carries a deep passion for changing the lives of the elderly, and I wanted nothing more than to be a part of that mission in every possible way.
Growing up in a large multicultural family, I was taught from an early age to respect and care for elders—values I now strive to instil in my own children. Having witnessed firsthand the challenges within the care sector through my grandmother’s experience, I am grateful for the opportunity to make a difference in Shoreham and the surrounding towns and villages. Helping to provide compassionate, high-quality care is not just my profession - it is my purpose.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Shoreham, Petts Wood & Longfield) to verify any information. View our terms and conditions. Home Instead (Shoreham, Petts Wood & Longfield) has an Enhanced Service -what an Enhanced Service includes.