Review from Eli M (Client) published on 26 November 2020
Submitted via Website • Report

Overall Experience

Very efficient service and the staff attended to my Grandmother’s every need. Will definitely recommend them for their 5* service. Having carers you can trust to ensure your loved ones are catered to is hard in this day and age. I’m glad I selected Trinity Healthcare Plus Ltd!

Reply from Lucy, Office Administrator at Trinity Healthcare Plus Ltd

Hi Eli, thank you for this amazing review. We are so glad you were happy with the care provided to your grandmother.

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Review from Peter T (Son of Client) published on 25 November 2020
Submitted via Website • Report

Overall Experience

With the admission of my mother-in-law into residential nursing care, our contract has terminated. Thank you for your efficient and caring service.
Having had an extremely negative experience with another company it was a great relief to do business with a company who was positive and professional.
We

would particularly like to thank and praise our carer who was patient, caring and unfailingly good-humoured in her work. Always punctual and prepared to go the extra mile, she is a huge asset, and an excellent representative for your business. Please accept this as an open reference in respect of her professionalism.
We will be very happy to recommend your company to others in the future.

Peter and Paula Thompson

Reply from Lucy, Office Administrator at Trinity Healthcare Plus Ltd

Hi Peter, thank you for this lovely review. We are so pleased that you were happy with the care we provided to your mother.

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Review from Toni F (Daughter of Client) published on 23 November 2020
Submitted via Website • Report

Overall Experience

We have only been using Trinity Carers for a few weeks visiting mum twice a day and must say they are wonderful. All carers that have visited mum have treated her with respect and care and very importantly bring a smile to her face on every visit. Tonight mum had a fall (unhurt) and both her and myself

getting very distressed, but I called Trinity to see if they could visit several hours earlier than normal and within half an hour knock at the door and there was our lovely carer - never been so pleased to see anyone. They had mum calmed down and relaxed back in bed in no time. Can’t praise and thank them enough.

Reply from Lucy, Office Administrator at Trinity Healthcare Plus Ltd

Hi Toni, thank you for this fantastic review. We are so glad both you and your mother are satisfied with our care.

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Review from Clive B (Son of Client) published on 18 November 2020
Submitted via Website • Report

Overall Experience

After my mother had a stroke and was then admitted to the hospital with a broken hip, we were advised to get some home care and were recommended to Trinity Healthcare. Since we started receiving help from them, my mother could not be happier. The carer is polite, always on time and so so caring for

my mother, we could not be without her.

Reply from Lucy, Office Administrator at Trinity Healthcare Plus Ltd

Hi Clive, it has been a pleasure caring for your mother. Thank you for this lovely review.

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Review from D P (Client) published on 9 November 2020
Submitted via Postal Card • Report

Overall Experience

I am very happy with the service I am given. I find my carer careing, helpful, cheerful and empathetic. She willingly offers advice. We laugh a lot together and she leaves me feeling comfortable and safe. The office staff are efficient and accommodating when required.

Reply from Lucy, Office Administrator at Trinity Healthcare Plus Ltd

Thank you for this lovely review, and for using Trinity Healthcare Plus.

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Review from Patience E (Client) published on 28 October 2020
Submitted via Website • Report

Overall Experience

Great opportunity working with this dedicated company it was a great pleasure working with them. Their staff and clients come first. They're very accommodating, equally right to everyone. Kind and easy

Reply from Lucy, Office Administrator at Trinity Healthcare Plus Ltd

Hi Patience, it was a pleasure for us to work with you. We wish you every success in the future.

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Review from Diana E (Daughter of Client) published on 27 October 2020
Submitted via Website • Report

Overall Experience

Absolute Diamonds - having had quite a lot of care service experience for other relatives, I feel blessed to have found Trinity for my mother's needs. All staff are superb and dedicated to offering the best experience possible for your loved one. The company's handling through one of the most challenging

years has been exemplary and I can't be more grateful for the carers that have looked after my mother during this very difficult time.

Reply from Lucy, Office Administrator at Trinity Healthcare Plus Ltd

Hi Diana, thank you for this lovely review. It was a pleasure caring for your mother.

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Review from Jo R (Daughter of Client) published on 22 October 2020
Submitted via Website • Report

Overall Experience

The carers that came daily to look after my Dad were such lovely girls, so caring but also very professional. They took care of all his need, were always on time and when they came through the door they were always cheerful. I would definitely recommend Trinity healthcare.

Reply from Lucy, Office Administrator at Trinity Healthcare Plus Ltd

Hi Jo, we are so pleased that you would recommend Trinity Healthcare Plus. It was a pleasure caring for your father.

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Review from Debra H (Daughter of Client) published on 22 October 2020
Submitted via Website • Report

Overall Experience

Trinity Healthcare Plus have provided amazing service and very kind and caring for my father who has dementia. They are wonderful people who listen to you and understand and help you. We have carers who look and care for my father 3 times daily, 7 days a week. They provide excellent service and provides

a real piece of mind for the whole family.

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Review from Margherita V (Daughter of Client) published on 22 October 2020
Submitted via Website • Report

Overall Experience

The manager arranged to meet with me to discuss care options for my mum who was on the end of life, being cared for at home. She was very helpful and gave me some good advice. As a result, we decided to have night carers to look after my mum as we needed the extra help. We already had 2 very good day

carers who were visiting my mum 3 times a day. They were friendly, happy and very efficient so I felt confident the night carers would be of the same calibre. They were.
Not only did they help my mum when she needed the commode but they kept her company during the long nights, chatting and getting her food and drink when requested. Initially, they called us maybe once or twice during the night but they soon formed a good relationship with my mum and didn’t need to disturb us at all. I was very happy leaving my mum in their good hands whilst I was able to sleep. They also reassured me when I was concerned and worried and gave me some very good help and advice. We couldn’t have managed without them.

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Review from Adrian D (Son-in-law of Client) published on 16 October 2020
Submitted via Website • Report

Overall Experience

Trinity Healthcare, have provided excellent live-in healthcare for my father-in-law. The management team have been responsive and professional, in all aspects of his care and responded to any queries we have had over the past year. The live-in carer has been excellent and all support staff have been

good. I would highly recommend their services they have provided.

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Review from Timothy (Friend of Client) published on 16 October 2020
Submitted via Website • Report

Overall Experience

We've been using Trinity Healthcare since March this year, and the staff have been amazing. We choose Trinity over any other Healthcare group because of their flexibility and price that they charge. The lady that they are caring for, has had several periods where she has been taken into hospital through

illness, and Trinity have been so amenable and flexible while she was in the hospital. And their readiness to be there to care for her once she was discharged and back at home is very professional. They are always ready to adapt to any changes in her care. The carers that actually attend to her, are well trained, experienced, kind, considerate and very respectful to the way they deal with her and treat her with a lot of dignity. They treat her like a friend, by talking to her and making her laugh, and always keep us informed about how she is doing and if there's anything she needs. And all the team are wonderful and take the pressure off us with the care they provide.

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Trinity Healthcare Plus Ltd

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