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Enabling Care For You Ltd

The Hoppers, Goblands Farm Business Centre, Hadlow, Kent TN11 0LT
Enabling Care For You Ltd Logo
Enabling Care For You Ltd logo
They couldn't have done any more. The quality of care was exceptional, the carers were amazingA D(Daughter of Client/Service User)
Enabling Care For You Ltd, Hadlow
The carers were, without exception, the very best. Compassionate and sensitiveMichael I(Husband of Client/Service User)
Enabling Care For You Ltd, Hadlow
The fact you are on call 24 hours a day is also a benefit to accepting urgent calls from me at 7.00Fiona D(Daughter of Client/Service User)
Enabling Care For You Ltd, Hadlow

Founded in 2013, Enabling Care For You Ltd provides responsive, reliable, and person-centred care across West Kent and Sussex. The service supports adults with complex and long-term conditions, including MND, MS, dementia, BiPAP, and PEG feeding, alongside specialist palliative and end-of-life care.

Care packages can be implemented within the hour. Using time-critical systems, information is updated instantly and shared across community teams, ensuring safe, seamless, and coordinated care delivery.

Unlike many providers,...  

Care Provided by Enabling Care For You Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £23.20
  • 30 Minute Visiting Care Fees: from £16.71

Our fees are very competitive. Price available on request

The price(s) shown are provided by the agency. Contact Enabling Care For You Ltd for full pricing details and T&Cs.

Contact Enabling Care For You Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Enabling Care For You Ltd
  • Private Owned

Person in charge

  • Philippa Potter (Director)

Enabling Care For You Ltd Reviews (118)

9.9

Enabling Care For You Ltd has a Review Score of 9.9 (9.897) out of 10, based on 41 reviews in the last 2 years. Over all time Enabling Care For You Ltd has 118 reviews.

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Showing 118 reviews matching selected criteria
Review from Glynis O (Wife of Client) published on 5 December 2022 Submitted via Postal Card
Overall Experience

We only had help for a few days, but my husband was treated really well, with care and dignity. My children could not have wished for anything more.

Reply from Philippa Potter, Registered Manager at Enabling Care For You Ltd
Many thanks for your lovely feedback.

I am so pleased that the whole family were happy with the support you received from Enabling Care For You.

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Review from K G (Wife of Client) published on 2 December 2022 Submitted via Postal Card
Overall Experience

Fantastic, patient, attentive staff always willing to discuss and try out alternative practices to accommodate my husband. They really become part of our little family.

Reply from Philippa Potter, Registered Manager at Enabling Care For You Ltd

It was a pleasure caring for your husband. I'm pleased you were so pleased with the support you received.

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Review from Howard P (Son of Client) published on 14 November 2022 Submitted via Postal Card
Overall Experience

The people that came to take care of my dad were caring, clean, respectful and also did what I asked them to. Four times a day, seven days a week. First-class caring. I would recommend them to anyone.

Reply from Philippa Potter, Registered Manager at Enabling Care For You Ltd

Thank you so much for your lovely review it was a pleasure.

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Review from Patricia C (Wife of Client) published on 1 November 2022 Submitted via Postal Card
Overall Experience

Every carer that tended to my husband deserves a 10/10. So caring, helpful and understanding. Thank you Enabling Care.

Reply from Philippa Potter, Manager at Enabling Care For You Ltd

Many thanks for your review. It was a pleasure to support your husband.

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Review from A D (Daughter of Client) published on 27 September 2022 Submitted via Website
Overall Experience

Well, what can I say? We basically couldn't have asked for a better company to look after my dear Mum. They couldn't have done any more. The quality of care was exceptional, the carers were amazing and felt like part of the family and they treated my Mum with dignity and respect throughout. Thank you so much to you all, we couldn't have done it without you.

Reply from Philippa Potter, Manager at Enabling Care For You Ltd

Many thanks for your lovely review. It was a pleasure to look after your mum. It was so wonderful that she was surrounded by her lovely family. I am thrilled that you felt the care was exceptional. Many thanks for your beautiful thank you cards. If you need any support please don't hesitate to get in touch.

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Review from A E (Wife of Client) published on 1 September 2022 Submitted via Website
Overall Experience

We found all carers very professional, kind, supportive, and excellent at their role of care and support. Their constant goodwill and kindness were always welcome and cheering for us all. As the patient had been a health professional for many years he knew many carers, nurses, and staff. We have good memories of our beloved relative being cared for by so many professionally skilled people.

Reply from Philippa Potter, Manager at Enabling Care For You Ltd

Many thanks for your lovely feedback. It was a pleasure to care for such an esteemed colleague.

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Review from B C (Client / Service User) published on 22 August 2022 Submitted via Postal Card
Overall Experience

Everyone has been wonderful in looking after us. Always cheerful and solving all problems which inevitably arise for us and our home and garden.

Reply from Philippa Potter, Manager at Enabling Care For You Ltd

Its been a pleasure looking after you. Thank you for your lovely review.

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Review from Fiona D (Daughter of Client) published on 21 August 2022 Submitted via Website
Overall Experience

Thank you so much for the excellent care you have provided for my 100-year-old mother. It was not only the thrice daily visits you paid on her but the backup on the telephone you gave to me during the rather traumatic times in the last six months. The fact you are on call 24 hours a day is also a benefit to accepting urgent calls from me at 7.00 a.m on a Sunday morning after yet another fall. A special thank you to the team leader who has been so kind and understanding regarding the difficulties of dealing with a centenarian with a mind of her own. Sincere thanks.

Reply from Philippa Potter, Manager at Enabling Care For You Ltd

Thank you very much for such a lovely review. It was such a pleasure to look after Mum. Our management team pride themselves on being available 24 hours a day.

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Review from Michael L (Husband of Client) published on 21 July 2022 Submitted via Postal Card
Overall Experience

I have found Enabling Care For You to be a first-class organisation. Their customer service is exemplary and their carers are outstanding. Friendly, respectful, skilful, patient, and helpful are all traits to be found in abundance within this company. They were an enormous help to my wife, and for that, I am truly grateful.

Reply from Philippa Potter, Manager at Enabling Care For You Ltd

Many thanks for your lovely review Michael, I am thrilled that you are finding the support helpful. We strive to be the best we can be.

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Review from Amy T (Daughter of Client) published on 13 July 2022 Submitted via Postal Card
Overall Experience

Overall very positive experience. Office and care staff all very helpful and caring. Good quality of care and good communication.

Reply from Lesley Pell, Manager at Enabling Care For You Ltd

Many thanks for your lovely review. I will feedback to the team.

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Review from P T (Sister of Client) published on 8 July 2022 Submitted via Postal Card
Overall Experience

My brother became very ill and Enabling Care For You supported me and looked after my brother very well. The staff were very polite, well-mannered, very thoughtful and respected his wishes and made him feel comfortable.

Reply from Philippa Potter, Manager at Enabling Care For You Ltd
Many thanks for your feedback, it was a pleasure to look after your brother.

We are so sorry for your loss.

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Review from Sandra M (Wife of Client) published on 21 June 2022 Submitted via Postal Card
Overall Experience

A particular mention to one of the carers who has been absolutely brilliant. Worked beyond the call of duty.

Reply from Lesley Pell, Manager at Enabling Care For You Ltd

Many thanks for your feedback, Sandra. It was a pleasure looking after your husband.

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Review from Barbara C (Client / Service User) published on 27 October 2021 Submitted via Postal Card
Overall Experience

I would like to thank all the care staff who looked after me for several months while I was wearing a neck brace. Morning calls to help me shower and dress and collar care calls were provided with care, consideration, good humour, and professionalism! I can not thank you enough.

Reply from Lesley Pell, Manager at Enabling Care For You Ltd

Thank you so much for your lovely words - it was a pleasure to take care of you through our service.

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Review from M H (Wife of Client) published on 13 October 2021 Submitted via Postal Card
Overall Experience

We have found all those that come to help my husband very kind, caring and friendly.

Reply from Lesley Pell, Manager at Enabling Care For You Ltd

Many thanks for your kind feedback; greatly appreciated.

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Review from S A (Daughter of Client) published on 29 September 2021 Submitted via Postal Card
Overall Experience

When my mum came out of the hospital, from the first day they came, they have given my mum a fantastic service. All the carers that come on a daily basis have been professional at their job. Very polite and chatty and make Mum laugh and smile. They are very gentle with Mum and care for her needs, which is a lot of worry off my shoulder. We couldn't ask for better service from the care service. Thank you.

Reply from Lesley Pell, Manager at Enabling Care For You Ltd
Many thanks for your lovely review.

It's an ongoing pleasure looking after mum.

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Review from F K (Client / Service User) published on 22 September 2021 Submitted via Postal Card
Overall Experience

I find the care I have is excellent and keeps me in good spirits.

Reply from Lesley Pell, Registered Manager at Enabling Care For You Ltd

Many thanks for the review; it's a pleasure taking care of you.

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Review from Marilyn P (Client / Service User) published on 10 September 2021 Submitted via Postal Card
Overall Experience

The overwhelming majority of the carers are excellent and friendly. I like the system of 4-days on, 4-days off. They are always kind and show respect. My only criticism is keeping to the rota - but I accept that management is trying to resolve, and there is nationally a shortage of staff.

Reply from Lesley Pell, Manager at Enabling Care For You Ltd

Thank you so much for your review, all feedback is good as it helps us to learn and improve our service. All of our carers work on a four on four off rota, which gives our clients great consistency and we are glad that you like this system. During the holiday seasons, clients may see different...  

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Review from Julie S (Daughter of Client) published on 10 September 2021 Submitted via Postal Card
Overall Experience

The staff were extremely pleasant and friendly. Unfortunately, the time allotted was not sufficient to enable them to give my mother's hygiene needs. Too many patients were given to carers as they were always needing to get to the next person. Staff in admin always helpful and polite.

Reply from Lesley Pell, Manager at Enabling Care For You Ltd

Thank you so much for your review, all feedback is good as it helps us to learn and improve our service. All of our carers work on a four on four off rota, which gives our clients great consistency. During the holiday seasons, clients may see different carers so that carers can take their annual...  

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Review from Sam M (Daughter of Client) published on 10 September 2021 Submitted via Postal Card
Overall Experience

Couldn't be happier with the care provided. Mum's anxiety is much less now that Enabling Care looks after her. Thank you so much.

Reply from Lesley Pell, Manager at Enabling Care For You Ltd

Thank you so much for your review. All of our carers work on a four on four off rota, which gives our clients great consistency, and we have found this does put clients at ease and helps with conditions like anxiety. Thank you once again for your review.

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Review from J B (Client / Service User) published on 10 September 2021 Submitted via Postal Card
Overall Experience

From the very beginning, it has been a good experience. We all get on very well. I'm treated with much care and dignity, and we all seem to have a similar sense of humour - so important, we always need laughter.

Reply from Lesley Pell, Manager at Enabling Care For You Ltd
Many thanks for your feedback, Jenny.

This is greatly appreciated.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 June 2023
Overall Requires improvement
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (2)

News
  • Posted: Tuesday 17 Mar 2026We are pleased to announce that our head office has relocated to a new premises. Our new address is: The Hoppers Goblands Farm Business Centre Hadlow Kent TN11 0LT This...
  • Posted: Tuesday 17 Mar 2026We are pleased to announce that our head office has relocated to a new premises. Our new address is: The Hoppers Goblands Farm Business Centre Hadlow Kent TN11 0LT This...

Awards / Recognitions (3)

Meet the Team (6)

Philippa Potter Job Title: Founder & Director, Enabling Care For You Joined: 2013
Philippa Potter

Philippa Potter is the Founder and Director of Enabling Care For You, established in 2013 to provide high-quality, person-centred care in the community. With a career spanning over 27 years in the health and social care sector, Philippa has built her professional reputation on strong values, practical leadership, and an unwavering dedication to improving the lives of those in her care.

Currently undertaking her Level 7 Diploma in Health and Social Care Management, Philippa has a proven record of combining academic learning with practical expertise. She completed her Level 5 NVQ in Leadership for Health and Social Care in 2008, following earlier achievements of Levels 2, 3, and 4 in Care.

These qualifications reflect her lifelong commitment to professional development and to leading by example.

Philippa’s journey into care began in a residential home in Plaxtol, Sevenoaks, where she held the role of Manager and formed a longstanding professional partnership with Lesley, with whom she later co-founded Enabling Care For You. After the birth of her youngest child, Philippa felt drawn to work more closely with people in their own homes. She spent two years working for a mental health charity, supporting vulnerable adults and gaining valuable frontline experience that deepened her understanding of community-based care.

Philippa’s career progressed further when she joined Kent County Council’s Commercial Services flagship care agency. Her leadership abilities were quickly recognised, and she advanced from Branch Manager to Registered Manager for Kent and Brighton, and later to Area Manager. These roles gave her responsibility for overseeing large, diverse teams and ensuring consistent, high-quality standards across multiple areas.

In 2013, driven by a conviction that care could be done differently – with greater compassion, stronger accountability, and more specialist expertise – Philippa took the bold step of starting her own agency. Under her leadership, Enabling Care For You has developed a strong reputation for delivering specialist support to adults with palliative and complex care needs. The agency is known for its ability to combine compassion with clinical excellence, offering bespoke care packages that prioritise dignity, independence, and comfort.

Philippa remains actively involved in the day-to-day running of the agency. Her hands-on approach ensures that she maintains direct contact with clients, families, and staff, fostering a culture of trust and integrity. She is particularly recognised for her ability to support individuals with complex needs at home, often working closely with healthcare professionals to ensure continuity of care.

Beyond her professional role, Philippa is a strong advocate for continuous improvement in social care. She believes in nurturing staff through training, mentorship, and professional development, ensuring that the next generation of care professionals carries forward the values of empathy, respect, and excellence.

Philippa is widely respected for her vision, leadership, and commitment to high standards of care, and continues to drive Enabling Care For You forward as a leading provider of specialist community care.

Lesley Pell Job Title: Co-Founder & Director, Enabling Care For You Joined: 2015
Lesley Pell

Lesley brings over 40 years of experience in the care sector and a wealth of knowledge shaped by decades of hands-on practice. Her career began in residential care, where she balanced raising her young family with a deep commitment to supporting others.

In 1994, Lesley took a bold and personal step by opening her own residential care home within her family home. What began with one client quickly grew into a respected, family-run service supporting up to five residents. For 24 years, she provided care with warmth, professionalism, and a personal touch that families valued deeply. The home closed in 2017 due to family logistics, but the impact of Lesley’s dedication lives on in the lives she touched.

Lesley holds the Registered Manager’s Award (RMA) and has completed Levels 2, 3, and 4 in Health and Social Care, reflecting both her practical skill and her leadership ability.

When Enabling Care For You was first founded, Lesley joined as a sleeping partner, quietly supporting the agency as it found its feet. But as the business grew, her depth of experience became invaluable. Today, Lesley plays an active role in the day-to-day running of the agency, offering seasoned insight, compassion, and a deep understanding of client needs.

Families know Lesley for her approachable nature and her ability to combine decades of experience with genuine warmth. She helps to ensure that Enabling Care For You remains true to its roots: delivering care that feels personal, professional, and firmly grounded in real-world experience.

Teresa Macklin Job Title: Head of Operations and Care Joined: 2018
Teresa Macklin

Teresa has worked in Health and Social Care for over 15 years, building a wealth of experience across home care, palliative care, and assessment services. She has worked with a range of providers throughout her career, giving her a broad perspective and a strong foundation in delivering care that truly meets people’s needs.

Since joining Enabling Care For You four years ago, Teresa has gone from strength to strength. Starting out in a field-based role, she has worked her way up to become Head of Operations and Care, leading the day-to-day running of the service. Along the way, she has also successfully completed her Level 5 Diploma in Health and Social Care, reflecting her commitment to professional development and her passion for continuous improvement.

Teresa is known for her dedication and her calm, organised approach. She is always available to support both clients and staff, offering guidance, reassurance, and practical solutions whenever they are needed. Families and professionals alike value her reliability and warmth, particularly when she is coordinating complex care or managing hospital discharges.

At the heart of her role is a passion for high-quality care. Teresa works tirelessly to ensure that the agency runs smoothly, clients receive the best possible support, and staff feel confident and well-guided. Her ability to balance compassion with leadership makes her a trusted figure and an invaluable part of the Enabling Care For You team.

Amelia-Jane Lefever Job Title: People & Office Support Lead Joined: 2017
Amelia-Jane Lefever

Amelia-Jane is the youngest member of the Enabling Care For You team, but she brings with her a wealth of experience gained both in the community and within the office. She began her career supporting complex clients in the field, where her dedication, clinical knowledge, and natural compassion quickly stood out.

After completing her Diploma in Business Administration, Amelia went on to achieve her Level 3 Diploma in Health and Social Care. She is now working towards her Level 5 Diploma in People Management, a clear reflection of her drive and commitment to professional growth. Her ultimate goal is to progress into a specialist HR leadership role, where she can focus on staff development, well-being, and building a strong culture of support across the organisation.

Amelia’s combination of frontline care experience and administrative expertise made her a natural fit for leadership. Recently promoted to People & Office Support Lead, she oversees daily office operations with calm efficiency while continuing to carry out client assessments in the community. This dual role allows her to stay closely connected to both staff and service users, ensuring her leadership remains practical and people-focused.

Previously a Senior Clinical Support Worker, Amelia understands first-hand the challenges and rewards of care work. As the administrative backbone of the agency, she approaches problems with speed, insight, and a solution-focused mindset, ensuring both staff and clients receive the support they need, when they need it.

With her blend of clinical knowledge, office leadership, and a clear vision for her future in HR, Amelia-Jane is not only an invaluable part of the Enabling Care For You team today but also a rising leader of tomorrow.

Whitney Bushrod Job Title: Care Coordinator Joined: 2023
Whitney Bushrod

Whitney entered the care sector after a successful career in customer services, where she honed her interpersonal skills and developed a natural ability to connect with people. Driven by a desire to make a real difference, she transitioned into healthcare and quickly proved herself to be a compassionate, capable, and committed professional.

Since joining Enabling Care For You two years ago, Whitney has embraced every challenge and opportunity. Her positive attitude, strong work ethic, and calm presence under pressure led to a well-deserved promotion to Care Coordinator in a remarkably short time.

Whitney is currently completing her Level 3 qualification in Business Administration, building on her leadership and organisational strengths. She is passionate about supporting both clients and colleagues, ensuring that care delivery is well-coordinated, responsive, and always centred around the needs of individuals.

With her ambition, caring nature, and drive for continuous improvement, Whitney continues to grow her career in the care sector while playing a vital role in the smooth running of the service. Families and staff alike value her approachable manner and her commitment to delivering high standards of care.

Amy Hougham Job Title: Team Leader Joined: 2022
Amy Hougham

Amy began her working career in retail but after some time realised she wanted a more rewarding and hands-on role where she could truly make a difference. This led her to change career paths and move into the care sector, starting in a care home setting. There, she supported older adults and those under 65 living with dementia, physical disabilities or requiring residential or nursing care.

While Amy loved this work, she was keen to broaden her skills and support people with more complex needs. She transitioned into community care where she has spent the past seven years providing highly clinical and complex support in people’s homes.

Amy’s commitment, loyalty and consistently person-centred approach have earned her excellent feedback from clients, families and colleagues alike. In recognition of her dedication and expertise, she completed her Level 3 qualification in Health and Social Care and is preparing to undertake her Level 5.

Recently promoted to Team Leader, Amy now supports both clients and staff in the field while also taking on additional responsibilities from the office. Her wealth of experience, clinical knowledge and compassionate leadership make her an invaluable member of the team.

Frequently Asked Questions about Enabling Care For You Ltd

How many Carers does Enabling Care For You Ltd employ?

Enabling Care For You Ltd employs 87 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Enabling Care For You Ltd to verify any information. View our terms and conditions. Enabling Care For You Ltd has an Enhanced Service - more info.