Enabling Care For You Ltd

Unit 1B, Mereworth Business Cntr, Danns Lane, Wateringbury, Maidstone ME18 5LW
Review Us
9.9 102 Reviews
  • Enabling Care For You Ltd, Maidstone
Established in 2013, Enabling Care For You Ltd was created to meet the needs of individuals requiring care and support on a 24-hour basis, offering a responsive and reliable service across the community.

They are very experienced in providing palliative care and supporting individuals with complex, long-term conditions, ensuring comfort, dignity, and quality of life at every stage.

Their wide range of home care services includes:
Personal care
Companionship
Domestic support and cleaning
Palliative and end-of-life care
Care for those with complex medical and physical needs

In addition to private care, theyalso work in partnership with the local authority, NHS Continuing Healthcare (CHC), CHS, Pathway 3, and Fast Track.

They currently support local hospitals with bridging care, ensuring safe and smooth discharges for patients returning home who require immediate care.

At Enabling Care For You, they are committed to providing compassionate, personalised care that makes a real and lasting difference every hour of every day.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £15

Our fees are very competitive. Price available on request

These prices are only a guideline, please contact Enabling Care For You Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Enabling Care For You Ltd

Person in charge

  • Philippa Potter (Registered Manager / Director)

Enabling Care For You Ltd Reviews (102)

Total of 102, showing 101-102
9.9

Enabling Care For You Ltd has a Review Score of 9.9 (9.901) out of 10, based on 33 reviews in the last 2 years. Over all time Enabling Care For You Ltd has 102 reviews.

Overall Experience

  • 83
  • 16
  • 3
  • 0
  • 0

Date Published

102
17
21
33
69
Overall Experience  Overall Experience 5.0 out of 5

Thank you for the wonderful care your staff gave to my father-in-law in the last week of his life. Each and every one of your carers inspired confidence, that they knew what they were doing, and gave a very high standard of care. They acted with professionalism and were a huge support to the whole family.
They all introduced themselves and were amazing, especially with all the concerns surrounding Covid19. They all wore PPE and we felt safe with their visits. We can't thank you enough for all your help at such a stressful and sad time.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I needed care for my partner so that he could come home from hospital and this agency was recommended to me. Initially, I was cautious as their website lead me to believe they dealt with mainly children but I took the chance.
The assessment was carried out at the hospital within 4 hours and I was
able to take my husband home the following morning. I can not say how amazing their support was for my partner. We have quite a large package of care, the office went above and beyond to supply care to my partner whom had very changeable needs and could become very challenging even with the manager and her team coming out of the office on several occasions at very short notice.
Highly recommended

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Enabling Care For You Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.901 for Enabling Care For You Ltd is calculated as follows: ( (170 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 182 Ratings = 4.901

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Enabling Care For You Ltd is based on 32 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jun 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (2)

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Meet the Team (5)

Philippa

Philippa Potter

Job Title: Founder & Director, Enabling Care For You

Joined: 2013

Philippa Founded Enabling Care For You in 2013 alongside Lesley, following a longstanding professional partnership that began in a residential care home in Plaxtol, Sevenoaks, where Philippa held the role of Manager.


After the birth of her youngest child, Philippa felt a strong calling to work within the community. She spent two years working for a mental health charity, gaining valuable experience before joining Kent County Council’s Commercial Services flagship care agency. There, her leadership skills quickly stood out. She progressed from Branch Manager to Registered Manager for Kent and Brighton, and was later promoted to Area Manager.


Philippa holds a Level 5 NVQ in Leadership for Health and Social Care, completed in 2008, and previously achieved Levels 2, 3, and 4 in Care. Her career in health and social care spans over 25 years, during which she has consistently demonstrated a passion for high-quality, person-centred support.


Driven by a belief that care could be done better, Philippa took the bold step to start her own agency, and Enabling Care For You was born. Under her leadership, the agency has developed a strong reputation for specialist support for adults with palliative and complex care needs, combining compassion with clinical excellence.


Philippa is known for her hands-on approach, strong values, and unwavering dedication to improving lives through high-quality care at home.

Lesley

Lesley Pell

Job Title: Co-Founder & Director, Enabling Care For You

Joined: 2015

Lesley brings over 40 years of experience in the care sector, with a strong foundation in residential care settings. While raising her young family, Lesley dedicated herself to supporting others, working hands-on in care throughout her early career.


In 1994, Lesley took the bold step of opening her own residential care home within her family home. What began with a single client quickly grew into a respected service supporting up to five residents. Lesley ran the home with warmth, professionalism, and a deeply personal touch for 24 years, until it closed in 2017 due to family logistics.


She holds the Registered Manager’s Award (RMA) and has completed Levels 2, 3, and 4 in Health and Social Care, demonstrating her commitment to both practical and leadership roles in care.


Lesley originally joined Enabling Care For You as a sleeping partner, offering support in the background while the agency found its feet. However, as the business expanded and the demand for experienced leadership grew, Lesley’s wealth of knowledge and hands-on expertise became an invaluable part of the operation.


Today, Lesley plays an active role in the running of the business, bringing seasoned insight, compassion, and a deep understanding of client needs to the heart of Enabling Care For You — a company shaped by her dedication and decades of real-world experience.

Teresa

Teresa Macklin

Job Title: Head of Operations and Care

Joined: 2018

Teresa has worked in Health and Social Care for over 13 years, building a broad and practical knowledge base across home care, palliative care, and assessment services. She has worked with various care providers throughout her career to gain experience and develop her professional skills.


Since joining Enabling Care For You Ltd four years ago, Teresa has gone from strength to strength, progressing from field-based work to her current senior leadership role as Head of Operations and Care. She has also successfully completed her Level 5 Diploma in Health and Social Care, reflecting her commitment to learning and development.


Teresa is known for her exceptional dedication to her role. Her passion for high-quality care shines through in everything she does. She is deeply committed to supporting both clients and staff, and her calm, organised approach is key to the smooth running of the service.


Teresa oversees the day-to-day operations of the agency and is a vital link in liaising with professionals, particularly around hospital discharges and complex care coordination. Her ability to manage pressures while remaining focused and compassionate makes her an invaluable asset to the team and a trusted figure within the service.

Amelia-Jane

Amelia-Jane Lefever

Job Title: Office Supervisor

Joined: 2017

Amelia-Jane is the youngest member of the team at Enabling Care For You, but she brings with her a wealth of experience both in the community and within the office. She began her career supporting complex clients in the field, where her dedication, clinical understanding, and natural compassion quickly became evident.


After completing her Diploma in Business Administration, Amelia went on to achieve her Level 3 Diploma in Health and Social Care and is now in the process of completing her Level 5 qualification, a testament to her drive and commitment to professional development.


Amelia’s strong foundation in frontline care and her administrative qualifications made her a natural fit for her current role. She has recently been promoted to Office Supervisor, where she leads with calm efficiency, overseeing daily operations while continuing to carry out client assessments in the community. This dual role allows her to maintain close connections with both staff and service users.


Previously a Senior Clinical Support Worker, Amelia brings first-hand understanding of the challenges and demands of care work. As the administrative backbone of the service, she handles day-to-day issues with speed, insight, and a problem-solving mindset, ensuring both staff and clients receive timely support.


Amelia-Jane’s blend of clinical experience and office leadership makes her an invaluable part of the Enabling Care For You team.

Whitney

Whitney Bushrod

Job Title: Care Coordinator

Joined: 2023

Whitney entered the care sector following a successful career in customer services, where she developed strong interpersonal skills and a natural ability to connect with people. Motivated by a desire to make a difference, she made the leap into healthcare and has quickly proven herself as a compassionate, capable, and committed professional.


Since joining our team two years ago, Whitney has embraced every challenge and opportunity, earning a well-deserved promotion to Care Coordinator in a remarkably short space of time. Her positive attitude, strong work ethic, and ability to remain calm under pressure have made her a key asset to the service.


Whitney is currently in the process of completing her Level 3 qualification in Business Administration, further enhancing her leadership and organisational skills. Her ambition, caring nature, and drive for continuous improvement ensure she consistently delivers high standards of care and coordination. Whitney is passionate about supporting both clients and colleagues and is deeply committed to growing her career within the care sector.

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