Amazed Care Services

24 Edinburgh Drive, Staines-upon-Thames TW18 1PH
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8.5 2 Reviews
  • Amazed Care Services, Staines-upon-Thames
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Care Provided by Amazed Care Services

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Alison Rodford

Person in charge

  • Alison Rodford (Owner/Manager)
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Amazed Care Services Reviews (2)

8.5

Amazed Care Services has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Amazed Care Services has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
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Date Published
  • 2
  • 1
  • 2
  • 2
  • 0
Reviewer Connection to Amazed Care Services
  • 1
  • 1
Total of 2, showing 1-2
Review from Elizabeth G (Wife of Client) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazed Care: 10/10 service, highly recommended. The manager and her amazing team provided care for my husband during his last weeks of palliative care at home, and we could not have wished for better service. Amazed Care were highly professional, flexible in their approach, and treated both the patient
and the family with utmost respect and kindness. Thank you!
Reply from Alison Rodford, Manager at Amazed Care Services

Thank you for your kind words. It is our honour in our job to spend time with our service users and family in what is the most difficult time in their lives. Thank you for being also so kind to us.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sandra M (Daughter of Client) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely outstanding carers and so much more! Amazed Care has provided excellent service from the initial call to starting to care for my mum. This enables her to stay in her own environment. The team spend time getting to know her needs and requirements. Communication is very good and they are always
happy to communicate any time of the day or night. My mum has vascular dementia and mobility issues which can be a challenge for them, but they have adapted well to maintain her support. It is so important to have someone who will stay in the house with Mum to enable us to get a holiday and not worry about how Mum is being cared for. I would not hesitate to recommend Amazed Care.
Reply from Alison Rodford, Manager at Amazed Care Services

Thank you so much for your lovely review, we have had the pleasure of supporting your Mum for nearly 6 years.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Amazed Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Amazed Care Services is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Amazed Care Services is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Frequently Asked Questions about Amazed Care Services

What Type of Services does Amazed Care Services offer?

Amazed Care Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Amazed Care Services to verify any information. View our terms and conditions. Amazed Care Services has an Basic Service - more info.