Flow Healthcare Ltd
Adelphi Court, 1-3 East Street, Epsom KT17 1BBOther Home Care Providers you may be interested in:
Care Provided by Flow Healthcare Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £19 - £23.50
- Weekly Live-in Care Fees: £155 - £202
LIVE IN RATES ARE PER DAY WITH THE LOWEST FEE WITHOUT BREAK AND THE HIGHER FEE WITH BREAK
Contact Flow Healthcare Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Flow Healthcare Ltd
- Private Owned
Person in charge
- Emwinramen Ikhuoria (Manager)
Flow Healthcare Ltd Reviews (3)
Flow Healthcare Ltd has a Review Score of 6.8 (6.833) out of 10, based on 1 reviews in the last 2 years.
Over all time Flow Healthcare Ltd has 3 reviews.
The Carer's are competent and provide all the services as agreed. It would be useful to have any proposals which they consider may be of help as my mother's condition deteriorates on a more regular basis.
Avoid at all costs. Please don't put your loved ones at risk with this horrendous agency.
We are sorry to hear about your experience. We are more than happy to discuss the options with you, a senior member of our team will reach out privately to do so. However, I can assure you we never have, nor will treat any of our clients less than human, following all the complaints we will investigate and take appropriate actions.
So Flow started supporting my grandmother mid January 2023, I was extremely apprehensive as we had previously had a bad experience with another care home agency in the summer of 2022! Since Flow have started to support my grandmother I cannot praise them enough, they deliver person centred care, maintain my grandmothers dignity at all times, they involve and encourage, my grans skin integrity is amazing and they are very quick to inform us of any concerns relating to my grans health etc . My gran is happy and doesn't get upset or agitated during or after a visit. Massive compliments to her carers they are both amazing and I couldn't wish for a better care team to look after my grandmother! I am a senior care lead in my own job role and know from experience what is expected! They deliver high standards.
Hi Nikki, thank you for your comment. I am very pleased your grandmother is receiving the care she ought to receive!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 September 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Flow Healthcare Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Flow Healthcare Ltd.
Meet the Team (0)
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Frequently Asked Questions about Flow Healthcare Ltd
How many Carers does Flow Healthcare Ltd employ?
Flow Healthcare Ltd employs 57 carers.
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