Craven Home Care

My mother has been receiving care from this provider for over a year. She is registered blind and hard of hearing. The carers are brilliant forming a personal relationship with mum and go above and beyond their duties. They are reliable, trustworthy and very friendly. In addition to their normal duties they take her to hospital appointments when necessary. I cannot recommend them highly enough. Thank you Cath.

Cath and her team have provided excellent care for my dad over the past four or five years, and have continued to do so after a recent period in hospital, followed by in-home assistance by the North Yorkshire reablement team. I was very pleased to see that the continuation of care from Craven Home Care followed on seamlessly from that provided by the reablement team, taking on board all necessary adaptations advised by them. All of Cath's staff (in particular, his regular carer) have been professional, motivated and, above all, clearly caring for my dad's well-being. Highly recommended.

Cannot fault this Care Provider. Due to their size they are able to offer a more personal and caring service. Virtually every carer we have had, over a large number of years, has been exceptional and offered care which was beyond that expected and stipulated. They truly do put the "care" in Home Care Provider and we could not recommend them more highly.

The carers are lovely and a great support in helping me to keep looking after Mum at home.

We employed Craven Homecare initially so my dad could get used to people coming to his home to help him. As his dementia has gotten worse, we have increased our level of support. The carers are all lovely and treat my dad with dignity and respect and also take time to chat with my mum. During a recent emergency, Susanne went out of her way to arrange for extra staff to visit to ensure my dad was safe. I feel comforted knowing that carers are assisting my parents. Having the app also gives me peace of mind as I can read comments inputted by the carers and get a sense of what's going on.

Craven Home Care now supports mother at home for extended periods four times daily, & manages her complex needs associated with mobility, self-care & medication. All care workers are deeply caring, compassionate & respectful towards mother, & are highly competent. Crucially, they add social interest & enjoyment to mother's life, relating to her as an individual woman in her own right - something my mother has always valued dearly. The management team goes above and beyond in sharing information, seeking input & offering helpful insights to the family, & in ensuring the trustworthy delivery of support that is as appropriate & effective as possible every step of the way. I cannot sufficiently express my gratitude, nor recommend them enough.

My mother suffered a fall and phoned to let me know that she coul not regain her feet. I immediately phoned Craven Home Care before I set off to assist. The person I spoke to organised two carers to attend and they were on hand before I'd even arrived. By the time I arrived theg had got my mother in a seated position and she was safe and calm. This was excellent, speedy service, particularly when you consider that my step father is the service user not my mother. Thank you to the team.

Craven Homecare has looked after my 89 year old mother at her own flat. She has quite complex needs including a catheter and difficulty with mobility. From the first visit, which was an introduction to the company, all the management and staff have been professional, extremely compassionate and caring. My mother has had two medical episodes whilst the carers have been present and these have been dealt with brilliantly ensuring she got the right medical care. We can totally trust this company and they've taken a huge amount of pressure off the family. The staff all know their roles and responsibilities (always attend when due) and there's excellent communication between the company and family.When caring for my mum they do it with good humour and compassion. My mother is looking forward to leaving hospital and going home as she also has total faith in the care provided by Craven Homecare.

Both my Sister and I live away from the Skipton area but are responsible for our 90 year old Dad. It was becoming apparent that Dad really was beginning to struggle living alone and needed some outside input. Cath and her team could not have been more helpful , they responded to meet with us and help almost immediately and offered to support my Dad in whichever way they could eg shopping , cleaning , tidying , preparing food . Their approach was very much "can do " and they really aimed to provide care tailored exactly to meet Dads needs.

Craven Home Care gives me peace of mind enabling me to carry on with daily life, as well as the chance to be mum's daughter again. Priceless