Harino Care Ltd

Unit 10, Chiltern Enterprise Centre, Station Road, Theale, Reading RG7 4AA
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9.6 17 Reviews
  • Harino Care Ltd, Reading
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Care Provided by Harino Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £26 – £27.50
  • Weekly Live-in Care Fees: £1200 – £1350

At Harino Care, we believe in providing high-quality, compassionate care that is both accessible and transparent. We understand that choosing care for yourself or a loved one is not only an emotional decision but also a financial one. That’s why we are committed to offering clear and straightforward pricing for all our services, with no hidden costs or unexpected fees.

These prices are only a guideline, please contact Harino Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Harino Care Ltd

Person in Charge

  • Michael Lawes (Registered Manager)
Are you the Owner/Manager of Harino Care Ltd? View your Advertising Options

Harino Care Ltd Reviews (17)

9.6

Harino Care Ltd has a Review Score of 9.6 (9.564) out of 10, based on 17 reviews in the last 2 years.
Over all time Harino Care Ltd has 17 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Harino Care Ltd
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Total of 17, showing 1-17
Review from Paul W (Son of Client) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly father has been cared for by Harino Care for over 2 years now and I can't praise them enough. They have a difficult job and they do it in a most professional and friendly way. We feel that we are lucky to have them and can rely on them. A number of the regular carers are like members of our
family now and we look forward to seeing them.
Reply from Martin Prucha, Director at Harino Care Ltd
Thank you so much for your kind words. We are truly grateful for your trust and support over the past two years. It means a lot to us to know that our team has made a positive difference for your…read more
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Review from I B (Client) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You are all wonderful caring people, I love you all.
Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your kind words! We're delighted to know our care has made a positive impact. Your support means a lot to us.
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Review from J O (Client) assisted by family/friend published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased with my carers. They are amazing, happy and look after me very well importantly with a smile. They are very obliging and do not refuse to do anything that I want them to do. It is nice to have stuck up a relationship with them. I am sorry about complications concerning male carers but I
cannot give up what little dignity remains and therefore I will always want to have female carers undertaking personal and intimate tasks. I don't want to devalue the men when they come here because they are very polite and do not interfere with the way in which my care is undertaken but I must insist on female carers doing personal tasks.
Reply from Martin Prucha, Director at Harino Care Ltd
Thank you so much for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that you are pleased with your carers and that they bring happiness and…read more
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Review from M H (Client) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful, kind and understanding.
Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your kind words and for taking the time to share your experience. We are so pleased to hear that you find our team helpful, kind, and understanding. Providing compassionate and…read more
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Review from C H (Client) published on 26 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are all really friendly and treat me with respect.
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Review from T W (Daughter of Client) published on 11 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Harino Care staff are always polite and friendly upon arrival. Always ask if there is anything else they can do for me before leaving. They interact with my family member they are here to care for, making sure they have everything they need. Often making their day that bit better, sometimes in difficult
circumstances. Their helpful manner helps me to care for my family member at home making life so much better for all my family. Advice on equipment and other items that are essential to my mother's care have been greatly appreciated. I couldn't imagine how I would cope without Hariono staff here to help. I'm extremely grateful to them and would highly recommend them to anyone needing assistance with care at home.
Reply from Martin Prucha, Director at Harino Care Ltd
Thank you so much for your kind words and for taking the time to share your experience with Harino Care. It truly means a lot to us to hear that our team has been able to support both you and your…read more
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Review from James C (Nephew of Client) published on 11 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we could not be happier with the service that Harino Care provide. We have some amazing carers with two shining examples who always go above and beyond to ensure the care for their client and my family receives is 10/10. This is done through taking the time to understand the client, the
family and the circumstances around us all and this is very much appreciated. This is something that is so important to us as a family, as they visit 4 times a day and have become a vital part to our family. It is my hope that Harino take the time to appreciate the amazing work that these two particular carers provide.
Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your heartfelt review and for sharing such wonderful feedback about our team. It's truly rewarding to hear that our carers have become an essential part of your family's daily life and…read more
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Review from J W (Daughter of Client) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Harino Care Agency have always been fantastic in providing first-class care to my mum. They respond in a timely manner to queries, concerns and Mum's urgent needs as they arise.
The office team and carers always look to provide 1st class care and support. I'm grateful for the carers who are always
happy and responsive. They provide appropriate attention to our needs and treat Mum with such care and dignity that I've found lacking in my experience of other care providers.
Reply from Martin Prucha, Director at Harino Care Ltd
Thank you so much for your wonderful review. We are truly grateful for your kind words and for taking the time to share your experience with Harino Care. It's incredibly rewarding to hear that our…read more
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Review from C B (Client) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful service.
Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your kind words and positive feedback! We're delighted to hear you had a wonderful experience with our service. Your satisfaction means a lot to us.
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Review from R R (Client) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very satisfied with my care.
Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your wonderful feedback! We're so pleased to hear that you're very satisfied with the care you received. Your support motivates us to continue delivering high-quality care with dignity…read more
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Review from S B (Client) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all my carers very helpful and friendly. I am coping very well with being on my own. I would now be lost without carers. As they look after me and help with personal care and check I have taken my medicine. I am very happy with the level of care I receive, big difference to my mental and
physical well being.
Reply from Martin Prucha, Director at Harino Care Ltd
Thank you so much for your kind words and positive feedback. We are truly delighted to hear that our carers have made a meaningful difference in your life and well-being. It's wonderful to know that…read more
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Review from P C (Husband of Client) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The points given below are my wife's, however in my view I would give excellent in all categories. It has been my pleasure to find a company so dedicated, friendly and professional as this one. Wonderful care and dedication. Thank you, a big one.
Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your heartfelt feedback. We are truly grateful for your kind words and are delighted to know that our care and dedication have made a positive impact. Your support means a lot to us, and…read more
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Review from B C (Client) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When the carers come to the house we wonder who it might be, could be the odd one we are not so keen on. But overall we are happy with most carers. They are kind and careful when dealing with my wife, who has MND. Getting out of bed, washing and transferring her to a reclining chair. If they are late
in the morning I would like them to phone me, so I could give my wife breakfast. It delays the effect of the whole day. It's the odd one that does that, I know they do their best and I haven't had to complain.
We wish them a happy Xmas and New Year.
Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your thoughtful feedback. We're glad to hear you're happy with our carers and appreciate your suggestions. We will remind our team about timely arrivals and communication to ensure a…read more
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Review from J O (Wife of Client) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Harino Care Ltd provide a high standard of personal care and treat my husband with respect. They co-operate well with me.
Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your kind words. We are pleased to hear that our team provides respectful and high quality care for your husband and works well with you. Your feedback encourages us to continue…read more
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Review from R H (Client) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Excellent Service.
Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your feedback and for recognizing our service as excellent. We appreciate your support and are always striving to improve. Please feel free to share any suggestions on how we can make…read more
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Review from R B (Daughter-in-law of Client) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided by Harino Care Ltd is wonderful. The staff are always thoughtful and kind. We are so grateful to them for their patience, skill and expertise. I highly recommend the firm. We were extremely lucky to find them and will never forget all they did for us and my mother in law.
Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your kind words. It was our privilege to care for your mother-in-law and were truly grateful for your support.
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Review from Y J (Client) published on 13 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have used Harino Care LTD for several years and found all the carers friendly, helpful and polite. If I need to stop or change my call times, they are always willing to do so. I am very happy with the service provided.
Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your continued trust and support. We're so pleased to hear you're happy with our care and flexibility!
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Current Review Score: 9.6 (9.564)

Overview of Review Score

The Review Score of 9.6 (9.564) out of 10 for Harino Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.564 for Harino Care Ltd is calculated as follows: ( (70 Excellents x 5) + (19 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 101 Ratings = 4.564
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Harino Care Ltd is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about Harino Care Ltd

What Type of Services does Harino Care Ltd offer?

Harino Care Ltd offers Home Care.

How many Carers does Harino Care Ltd employ?

Harino Care Ltd employs 75 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Harino Care Ltd to verify any information. View our terms and conditions. Harino Care Ltd has an Basic Service - more info.