Haven Care (Brentford)

G W 1 Great West House, Great West Road, Brentford TW8 9DF
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2 Reviews
  • Haven Care (Brentford), Brentford
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in charge

  • Jenimen Kandasamy (Manager)
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Haven Care (Brentford) Reviews (2)

Over all time Haven Care (Brentford) has 2 reviews.

Overall Experience
  • 1
  • 0
  • 0
  • 1
  • 0
Date Published
  • 2
  • 0
  • 0
  • 0
  • 2
Reviewer Connection to Haven Care (Brentford)
  • 1
  • 1
Total of 2, showing 1-2
Review from Linda H (Niece of Client) published on 16 August 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
Whilst some of the carers were very nice, they were let down by poor communication from their office. My Aunt was left without food or water from late Saturday afternoon until late Sunday morning because the carers hadn't been told we were paying extra for her to be fed. I made a complaint and eventually
spoke to a manager who said she would investigate, but I was never informed of the outcome. I called several days after she had died to say I had not received a follow-up call about the complaint, that we were owed a rebate for days paid in advance and that I was surprised that as she had been looked after for a considerable time, that no-one had contacted us. I was told it had been noted on her file that we had been contacted and everything was settled. That was over two weeks ago. I am disgusted at the service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Shanaya B (Mother of Client) published on 22 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Haven Care is one of those agencies who really know the meaning of "CARE". I would recommend Haven Care to everyone. The support workers are extremely professional and qualified. I am really qualified with their service. Professional and helpful at all times.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Haven Care (Brentford)

What Type of Services does Haven Care (Brentford) offer?

Haven Care (Brentford) offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Haven Care (Brentford) to verify any information. View our terms and conditions. Haven Care (Brentford) has an Basic Service - more info.