Care Provided by Tru Caring Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Tru Caring Ltd to get a personalised quote
The price(s) shown are provided by the agency. Contact Tru Caring Ltd for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Tru Caring Ltd
- Private Owned
Person in charge
- Samirah Dean (Registered Manager)
Are you the Owner/Manager of Tru Caring Ltd?View your Advertising Options
Tru Caring Ltd Reviews (23)
9.6
Tru Caring Ltd has a Review Score of 9.6 (9.553) out of 10, based on 23 reviews in the last 2 years.
Over all time Tru Caring Ltd has 23 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Tru Caring Ltd
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Review from Leeanne T (Daughter of Client) published on 16 June 2026 Submitted via Website•
Overall Experience
Tru care are professional, caring and reliable.
The carers really do go above and beyond to give exceptional care. If there are any problems we are contacted straight away and the on line personal account service is fantastic. You can see the carers notes after every visit to give you peace of...
Tru care are professional, caring and reliable.
The carers really do go above and beyond to give exceptional care. If there are any problems we are contacted straight away and the on line personal account service is fantastic. You can see the carers notes after every visit to give you peace of mind.
My father feels comfortable and safe with all the ladies and nothing is ever to much trouble for them.
The carers really do go above and beyond to give exceptional care. If there are any problems we are contacted straight away and the on line personal account service is fantastic. You can see the carers notes after every visit to give you peace of mind.
My father feels comfortable and safe with all the ladies and nothing is ever to much trouble for them.
Tracey and her team work wonders to keep everyone happy and safe within their own homes.
Review from A R (Daughter of Client) published on 12 June 2026 Submitted via Website•
Overall Experience
I would highly recommend Tru Caring Ltd. They have provided care for my parents for the past 5 years. Over time the amount of care provided has increased in line with my parent's changing needs. I have found the company to be highly responsive, including doing all they can to respond to more urgent...
I would highly recommend Tru Caring Ltd. They have provided care for my parents for the past 5 years. Over time the amount of care provided has increased in line with my parent's changing needs. I have found the company to be highly responsive, including doing all they can to respond to more urgent or changing situations. They are flexible and polite. I have found the managers and coordinators to be very available by email and the phone.
Review from Rachael D (Daughter of Client) published on 24 September 2025 Submitted via Website•
Overall Experience
Please avoid this so called care company at all costs!
the registered manager will avoid communication of any kind other than on the telephone.
the registered manager will avoid communication of any kind other than on the telephone.
so sad that the people who work for this company are exploited by the so-called management,I can honestly say that through my experience of Domicilary...
Please avoid this so called care company at all costs!
the registered manager will avoid communication of any kind other than on the telephone.
the registered manager will avoid communication of any kind other than on the telephone.
so sad that the people who work for this company are exploited by the so-called management,I can honestly say that through my experience of Domicilary home care companies that this one in particular is the worst I have ever come across and I have had experienced of a few Care companies over the years for my mother.
↩Reply from Karen Broadbent, Manager at Tru Caring Ltd
We appreciate your feedback, however we cannot allow this to go unchallenged. We did everything possible to work with you to resolve your concerns. It is unfortunate that you allowed your prejudice to undermine the care we were trying to provide to your mother. The accusation that we did not...
We appreciate your feedback, however we cannot allow this to go unchallenged. We did everything possible to work with you to resolve your concerns. It is unfortunate that you allowed your prejudice to undermine the care we were trying to provide to your mother. The accusation that we did not communicate is simply false: you had a designated contact in our office providing regular assessments & reviews in person at your mother's home, and was accessible to you in person, via telephone & email. We are proud to employ a diverse workforce & were not prepared to discriminate & pander to your intolerance. When your behaviour towards our staff worsened from verbal abuse to physical aggression, we had no choice but to end the package of care as they were no longer safe in your presence. A genuine reflection of Tru Caring can be found in our CQC reports or by contacting Hampshire Council or local health professionals about the hundreds of clients we have cared for over the last 14 years.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 January 2025Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Tru Caring Ltd to verify any information. View our terms and conditions. Tru Caring Ltd has a Basic Service -what a Basic Service includes.