Karis Care Services

Unit 9A, The Stone Yard, Alton Lane, Fourmarks, Alton GU34 5AJ
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9.8 22 Reviews
  • Karis Care Services, Alton

Care Provided

Types of Home Care

  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Hospital Discharge

Funding & Fees

Available Upon Request

Good to Know

Owner

  • Karis Care Services Ltd

Person in charge

  • Tarisayi Judith Mazonde (Manager)
Total of 22, showing 21-22
9.8

Karis Care Services has a Review Score of 9.8 (9.833) out of 10, based on 10 reviews in the last 2 years. Over all time Karis Care Services has 22 reviews.

Overall Experience

  • 21
  • 1
  • 0
  • 0
  • 0

Date Published

22
3
6
10
12
Overall Experience  Overall Experience 5.0 out of 5

My wonderful father died in July 2018 with MND. The care that Karis homecare gave my dad was everything you would want at such hard times. They were professional and understanding people making my dad feel at ease giving him the care and support he needed. I am so thankful to the carer for his support
my dad was able to remain in his own home throughout his illness which meant so much to him.
Thank you so very much.
:))

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I would totally recommend Karis Care Services Ltd as they cared for my terminally ill mum for approximately 8 weeks and we could not have asked for a better service. They were always polite, respectful, listened and took a real interest in my mum, so we’re therefore equipped with the knowledge they
needed to make her last weeks of life as happy and as comfortable as they could. As a family, we got to know the carers involved, and it was as if we’d known them for years and became, in a very short time, part of our family in effect. Mum felt completely at ease with them, she trusted them implicitly. She enjoyed their company and caring gentle attitude. They were very fast learners as to where things were in mum’s home, how she liked things cooked/served, etc, amongst other things. They would always keep me in the loop, particularly if they were concerned about any change in mum’s health. They always went the extra mile. My mum was their greatest fan, so I think that says everything!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Karis Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Karis Care Services is calculated as follows: ( (45 Excellents x 5) + (9 Goods x 4) ) ÷ 54 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Karis Care Services is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Nov 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Karis Care Services to verify any information. View our terms and conditions. Karis Care Services has an Basic Service - more info.