Home Instead (Renfrewshire & Barrhead)

Thank you to the whole time for your fantastic level of care.

Friendly staff that have good verbal and written communication skills. I also really vale the daily notes provided by the carer thru the use of the app that is invaluable to being kept informed.

Every member of staff has been courteous, helpful, and willing to undertake any task. They have all quickly learned where things are kept and remembered this on subsequent visits. They all show interest in the client as a person, expressing concern if something is not as it should be, or offering encouragement and praise when they notice improvement. They make you feel cared for and their cheerful attitude is a great morale booster.

Home Instead Team always keeping us in the loop if there are any issues or concerns and equally the good things and conversations happening during their visits.

Couldn't do without them now!

We have used the service for over 16 months now and we are very happy.

Home Instead are a caring and professional care service to my wife who has dementia. The carers are friendly, efficient and prompt, 7 days a week. Their office and management are in regular contact and are easy to deal with. I recommend Home Instead.

All the ladies who come are charming and excellent in caring for my wife. They seem to make my wife feel at ease and fully understand her memory problems, and help with her mobility issues. They are also punctual in arriving.

Home Instead are a good company. The staff that I have met are nice and friendly and are happy to help you with anything you ask them to do. It is like having a friend in the house. The carers arrive when they say they’re going to. Half an hour.

Very pleased and reassured to meet Mum's carer during our visit. Happy she is in such good hands.

We have had a small dedicated team to support dad (94) at home for several years. He was reticent about having any care outside the family but soon got to know and rely on the team. The small team suited his needs really well allowing him to build confidence and bond with them. Primarily there to give dad breakfast and lunch and a bit of company, everyone was friendly, flexible, approachable and looked after dads needs very well. We were contacted if they felt there was a change in dads health or wellbeing and they responded to any wee notes regarding dad that we might leave them. They called if any of the carers were delayed for any length of time which enabled us to let dad know, which we appreciated. Having a mix of men and lady carers was a bonus as dad could chat "cowboy films" with the men.

The management team also worked very well with us to provide additional care at times when it was required and we were never let down. Would definitely recommend Home Instead. Thank you all.

My wife has advancing Parkinson's disease. She is now unable to walk or stand without help. My wife is now 88 years old. My wife now has two carers for a hour in the morning and also at bedtime. Home Instead are very flexible and they have superb, well-trained ladies. We are delighted to have them coming to our home helping with food primarily. They also have a great cleaning service. Frankly we could not do without them.

Sent with so much thanks and appreciation.

Really happy with the service. Always prompt and caring and hope the continuity continues. This gives me and the the family confidence that someone will be looking after my mother in our absence, looking after her requirements when preparing for the day ahead and of course checking her current health situation.

My sister now feels very comfortable with the care plan, and this has given her confidence to continue living at home.

Would thoroughly recommend yourselves to anyone.

My wife has dementia, and all the carers have been excellent in helping in so many ways. I just don’t know how I could cope without their companionship and assistance in looking after my wife. They give assistance to my wife when showering and dressing. Making copious cups of coffee and making meals when required.

Great communication. Regular calls and contacts to keep me informed.

The service is caring without being too intrusive.

We have been engaging with Home Instead Renfrewshire since December 2022. They provide a tuck-in service to support Mum in the evening. This has been invaluable and reassuring for all. The office management has worked to ensure continuity of care is in place, which as a family, we feel is extremely important for the well-being of our mum. This continuity has allowed Mum to feel safe and has facilitated building meaningful relationships with the carers for Mum and Dad. The carers are clearly well-trained and enjoy their role. They are kind, attentive and very supportive and ensure personal care is at Mum’s pace, which has worked so well. Our experience with Home Instead has been excellent and has allowed Mum to be happy and well in her own home. Our grateful thanks to everyone at Home Instead.