Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Apsley Mill, Room 1, The Cottage, London Road, Hemel Hempstead HP3 9QU
Review Us
10 77 Reviews
  • Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire), Hemel Hempstead
Right at Home Hemel Hempstead has been proudly supporting local communities across Hertfordshire since 2018, delivering high-quality, personalised care that makes a meaningful difference to people’s lives.
The team at Right at Home follows a simple guiding principle known as the “Mum Test”: Would they be happy for this care to be given to their own loved ones? For them, the answer must always be yes.

Offering everything from an hour of companionship to 24/7 live-in care, their services for older adults and adults over 18 include Personal Care, Dementia Care, Hospital-to-Home support, Specialist Care, Digital Health Checks, Respite Care and more.

Right at Home Hemel Hempstead is proud to have been recognised once again in 2025 as one of the Top 20 Home Care Providers in the East of England by homecare.co.uk — the fourth time they have received this honour. They have also achieved the WorkBuzz 5 Star Employer Award 2025, marking their fourth consecutive year of being celebrated for an exceptional workplace culture and commitment to staff wellbeing.
Most recently, the service was named 'Domiciliary Care Provider of the Year' at The National Care Awards 2025. Despite these accolades, the team remains focused on a clear mission: to deliver outstanding, person-centred homecare that enables people to live safely, happily and independently in the comfort of their own homes.

Areas covered: Hemel Hempstead, Kings Langley, Abbots Langley, Berkhamsted, Tring, Harpenden, Chesham, and surrounding areas.

To learn more about their services, please get in touch. Right at Home Hemel Hempstead offers a completely free Initial Home Assessment, with home visits scheduled at a time that suits you.

Care Provided by Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £38
  • Weekly Live-in Care Fees: from £1500

The exact pricing can be confirmed based on the care & support needs identified following the initial consultation and the totally free, no-obligation home assessment visit. The pricing structure will be communicated in a transparent manner right from the beginning, and our lovely clients and their families are closely involved in deciding the level of care & support they wish to receive.

These prices are only a guideline, please contact Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire) to find out the exact price for your requirements.

Contact Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Hesam Resalaty (Managing Director)

Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire) Reviews (77)

10

Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire) has a Review Score of 10 (9.975) out of 10, based on 20 reviews in the last 2 years.
Over all time Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire) has 77 reviews.

Overall Experience
  • 76
  • 1
  • 0
  • 0
  • 0
Date Published
  • 77
  • 7
  • 12
  • 20
  • 57
Reviewer Connection to Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
  • 29
  • 19
  • 11
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 77, showing 1-20
Review from Claire P (Daughter of Client) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
So happy I found this little gem! From the original assessment for my mum, and all subsequent visits from the lovely carers, our experience has been very good. You can tell that the carers really care about their clients and the job they do. As my mum's primary carer, I already feel like I have a reliable
and supportive team to back me up. They are always reassuring, friendly and cheerful, giving mum a great start to the day. Thanks so much!
Reply from Dan Lee, Care Coordinator at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thank you so much for your lovely feedback - it truly means a lot to us.
We're so pleased to hear that both you and your mum have had such a positive experience from the initial assessment through to the ongoing visits. Our team work hard to provide not just quality care, but genuine reassurance and support for families too, so it's wonderful to know you feel backed up in your role as your mum's primary carer.
I'll be sure to share your kind words with the carers - they'll be delighted to know they're helping give your mum such a positive start to her day.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ryan S (Grandson of Client) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother received amazing quality of care throughout her time with Right at Home. The staff were outstanding: lovely, helpful and professional at all points of her care, and treated her with dignity every step of the way. The management was very helpful in providing information and assistance
quickly whenever necessary, providing my nan with all-round great quality care.
The carers here provide an incredibly important service, and I hope this review helps them get recognised as such.
Reply from Dan Lee, Care Coordinator at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thank you for your wonderful review.
It means so much to us that your grandmother felt well cared for and supported by our team. Providing kind, dignified and reliable care is at the centre of everything we do, so it's lovely to hear this reflected in your experience.
We really appreciate you taking the time to share this.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Michael W (Brother of Client) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After my brother was suffering with dementia and no longer able to care for himself. We contacted Right at Home and from the offset we were impressed by their efficiency.
The care staff were lovely and despite the difficulties with incontinence and depreciation of my brother's mental wellbeing we
felt supported. We live remotely to my brother and they were happy to step in and help with doctors appointments reducing our need to travel. I would highly recommend their services.
Reply from Hesam Resalaty, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thank you so much for your heartfelt review and for trusting us with your brothers care. Were truly glad our team could support him with compassion and provide reassurance to your family, especially from afar. Your recommendation means the world to us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Clare P (Daughter of Client) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right at Home Hemel Hempstead have been looking after my Mum in her home for almost a year. The care they have given her has been excellent. The carers are professional and caring and very good at communicating any concerns or changes in Mum's health. Communication from the office staff is also very
good. They are easy to contact and always pass on any concerns from the carers to me immediately. I am very happy to recommend Right at Home.
Reply from Nichola Smith, Deputy Manager at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Many thanks for your kind review. Our carers have loved supporting your mum this year.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A S (Daughter of Client) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right at Home Hemel Hempstead have been looking after my dad since December 2025. My first contact was with the Deputy Manager who was informative, understanding and organised. I was very impressed with how quickly she arranged care and also how helpful she has continued to be with any queries I have
had. My dad is very happy with his carers who go out of their way to support him in the community so that he can retain a good degree of independence and they have also responded last-minute, demonstrating excellent flexibility to assist with appointments etc. Having researched may different agencies, I am 100% happy that I chose Right at Home Hemel Hempstead and can not recommend them highly enough. Thank you!
Reply from Nichola Smith, Deputy Manager at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Many thanks for your kind review. We are very much enjoying caring for your dad and supporting the family with his continued care requirements.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lisa A (Daughter of Client) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found Right at Home Hemel Hempstead on line and their reviews were fantastic and they didn't disappoint. I dealt mainly with the Deputy Care Manager and from my first contact with her their service was impeccable. My mother had recently had a fall and broken her arm and needed assistance for an
hour every morning to get up washed, dressed and items prepped for her meals for the day and other house chores. All the carers that came to visit her were really friendly and kind and got on really well with my mum and did a great job looking after her.
I can't recommend them highly enough.
Reply from Cheryl Johnson, Deputy Manager at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thanks Lisa for your lovely review! We are so pleased that we could support mum and that she is on the mend! I will be sure to pass on the feedback to all the carers!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Dawn S (Daughter of Client) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right at home Hemel Hempstead have been looking after my mother in her home for the past few months. I'm extremely happy with the care my mum has been receiving. The office team deal with any queries promptly and are super friendly and professional. The carers themselves are very kind and understanding
when dealing with my mother. I feel very confident that she's being looked after well. I would definitely recommend this company to others in the local area.
Reply from Hesam Resalaty, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thank you for your lovely feedback. We're so grateful for your recommendation and kind words. It's a privilege to support your Mum, and we're so pleased to know you feel reassured and happy with the care she's receiving.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane A (Daughter of Client) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Managers were excellent and always there to help with any problems that arose. Also, all the carers went above and beyond with their care for my Mum and Dad. I would definitely recommend Right at Home to anyone needing care in the home.
Reply from Amber Fairbrass, Registered Manager at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thank you so much for your review. It was an absolute pleasure caring for your parents, and we do hope they settle into their new home. I will pass on your kind words to the team. Thank you also for the flowers and card received.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jackie M (Daughter of Client) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team carers have been great. They have supported both my parents to stay at home. They are professional and hardworking, and have offered practical and emotional support to my mum, who is the full-time carer for my dad.
Reply from Amber Fairbrass, Registered Manager at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thank you so much for your review. It is not just about our clients that we support, but also their main carers and families. To ensure everyone receives the support they need, so families can spend quality time together. Thank you once again. I will pass on your compliments to the team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Carol F (Wife of Client) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend right at home,all the carers are very helpful and can put their expert hands to many careing rolls,they not only help my husband they help me with household tasks which is much appreciated they put a smile on my face every day thank you right at home.
Reply from Amber Fairbrass, Registered Manager at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thank you very much for taking the time to give us this kind and positive review, we always aim to provide support and reassurance not just to our clients who receive our care but also to their loved ones.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D B (Husband of Client) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife needed care following hospitalisation for the implanting of a heart pacemaker. The arrangements were made by the manager and her team and they could not have been more helpful. The carer chosen was just excellent; the care she provides for my wife is of the highest standard and greatly appreciated
- she is a lovely person and nothing is too much trouble for her. We would highly recommend Right at Home.
Reply from Amber Fairbrass, Registered Manager at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thank you for review and kind words, I feel proud and thankful for my team. So glad we were of support to you all at a time of need. I will certainly pass your kind words to your caregiver, I agree, she is amazing. Thank you
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Joanna H (Daughter of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father needed care set in place urgently and this was accommodated within 5 days, excellent service, fantastic care so far, the same carer each time as much as possible building a rappor with my dad who is late stages of dementia
Reply from Amber Fairbrass, Registered Manager at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thank you for your kind review, this is exactly how we approach care for any of the people we support and I am really pleased that we are able to make such a difference to your father's care and support for your mother also
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S M (Client) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Right at Home since December 2024 and are truly delighted with the service we have been receiving. We have a carer come to our home for two hours a day, four times a week and the two individuals allocated to us on rotation are both charming people whose company we enjoy. Nothing is
ever too much trouble for either of them to take on and complete in the most helpful and efficient manner. The Manager is also excellent and extremely helpful and clearly has the respect of all her carers.
Reply from Hesam Resalaty, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thank you so much for your kind words. Your amazing review means a lot to all staff and caregivers at Right at Home Hemel Hempstead and inspires us to make a difference every day.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S W (Brother of Client) published on 6 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right at Home have been incredibly responsive in our request for help in caring for my brother who is a private and reclusive man living alone and not used to having people around him.
The carer has been amazing in building a rapport with him and persuading him to accept the care and attention he now
needs.
The management team are very helpful and pro-active in addressing additional problems we have encountered and are able to quickly respond to our request to increase his care provision immediately.
We fully recommend this company for their empathy, understanding and excellent care provision.
Reply from Hesam Resalaty, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)I'd like to sincerely thank you for your kind words and review, which have just made our day in Right at Home Hemel Hempstead. My team and I could not have expected a better New Year present. I'll also be personally thanking the lovely caregivers involved for their outstanding service and commitment. Thank you and kind regards.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Michelle C (Niece of Client) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the carers from Right At Home have been amazing with my Aunt, Two carers in particular built a special relationship with her and she looked forward to them arriving. Nothing was too much trouble. I can't praise them enough and would highly recommend them.
Reply from Tracey Murtagh, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thank you so very much for your kind review, your kind words and appreciation will be passed onto our amazing team of caregivers and staff.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Suzanne D (Daughter of Client) published on 22 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Right at Home since July 2024 initially for both my stepfather and my mother and now just for my mother as my stepfather passed away in August. I have found the team to be so empathic and helpful. They really care about my mum and have gone out of their way to build a super relationship
with both mum and myself. They are proactive, always suggesting recommendations to make Mum more comfortable in her own home. They listen to her needs and requirements and provide her with the support she needs. They are also super flexible, nothing ever seems to be a problem. I would absolutely have no hesitation in recommending such a wonderful team. Thank you.
Reply from Tracey Murtagh, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thank you so much, your kind review means so much to us at Right at Home. Knowing we are truly making a difference.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lucy F (Daughter of Client) published on 22 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right at Home Hemel Hempstead have been helping my elderly Dad since January this year. We have an unusual situation as Dad lives on a narrowboat in Apsley Marina. He is fiercely independent and even with his many health issues and poor mobility, doesn't think he needs any help which has been really
challenging. They help him Monday to Friday for 45 minutes, walking the dog, helping him keep on top of his housework, washing his hair and assisting with eye drops when needed. We are trying to keep him on the boat for as long as we can, which is what he wants more than anything and Right at Home are key to helping us with this. It hasn't been plain sailing as Dad can be difficult but the team there ring me with any concerns and we work together to find a solution. I live two hours away so it's peace of mind for myself and my siblings that Dad is getting regular help. They are really helpful and I highly recommend them.
Reply from Tracey Murtagh, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thank you for your kind words, we are pleased to know that we are making a difference to not only your dad's life but giving you peace of mind that all his needs are being met. We thank you again for choosing Right at Home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Gary J (Friend of Client) published on 5 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manage the care for a 92-year-old client - started with a visit a day then graduated to 4 per day - now have just gone to 'live in' care in the last month.
Right at Home always make sure there is an appropriate member of staff to attend the scheduled visit times and during the visits, duties around
the house are carried out, as required.
A good service, with attention paid to the needs and requirements of the client.
Reply from Tracey Murtagh, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thank you so very much for your kind review, we will be sure to share with our wonderful care team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J P (Son of Client) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been diagnosed with stage 4 cancer. He was starting to struggle with mornings and evenings. Right at Home were able to step in very quickly and provide help. My father, although a bit reluctant to start with, now really appreciates his carers and how they help him. I would also add, this
company also provided home help for my mother-in-law and my mother. They have never let us down, and their carers are amazing people.
Reply from Tracey Murtagh, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thank you so much for the time to leave Right at Home a Review. It has been an absolute pleasure that you and your family have chosen Right at Home to provide care and support to a number of your loved ones, we will share your kind words with our care team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mitch P (Son of Client) published on 8 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team have been incredibly supportive throughout this process, a brand new experience for the family as a whole and they made it so much easier to swallow. Even down to providing general advice outside of their caregiving role to make the situation easier to manage and how to access wider support
available. It was a long process onboarding my mother to accept that outside care was needed and they have been an excellent partner in making that transition.
Reply from Tracey Murtagh, Managing Director at Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Thank you so much for your kind review, we are extremely pleased to know that we have made a difference to you and your family and continue to do so throughout your journey with us. Thank you so much for putting your trust in us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (9.975)

Overview of Review Score

The Review Score of 10 (9.975) out of 10 for Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.975 for Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire) is calculated as follows: ( (117 Excellents x 5) + (3 Goods x 4) ) ÷ 120 Ratings = 4.975
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire) is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading

Awards / Recognitions (15)

Loading...

Meet the Team (4)

Hesam

Hesam Resalaty

Job Title: Managing Director Joined: 2024

Hello, and thanks for reading my profile.
I am the proud Owner/Director of Right at Home Hemel Hempstead, an award-winning quality Homecare provider, loved by people who we are honoured to serve.


After completing my postgraduate degree in 2006, I began my career as an offshore structural engineer working for multinational oil & gas corporations. While proud of my engineering journey, I longed for something more meaningful - something that would satisfy my heart and soul, too.


Walking alongside my parents as they grew older, and supporting my father through hospital care, gave me a personal understanding of the value of quality care and deepened my resolve to pursue this path.


Ultimately, Right at Home’s core values of “Trust”, “Quality”, “Compassion”, and “Respect” truly resonated with me and convinced me to take the leap and join this highly praised, award-winning franchise group in late 2024.


My team and I take immense pride in improving the quality of life for our clients and their families by helping our clients maintain their independence and enjoy a fulfilled life, tailored to their needs, in the comfort of their own homes.


We are honoured to have been awarded, for the fourth time, the "Top 20 Home Care Providers East of England 2025". This recognition, from the independent review site homecare.co.uk, highlights the verified experiences of our clients and their families.
We are also delighted to receive the "WorkBuzz 5 Star Employer Award 2025" for the fourth time, for our positive team culture and commitment to creating a supportive workplace.


I feel genuinely blessed and privileged to work in the care industry, supporting a growing number of elderly and vulnerable adults, and having a positive impact on our local community.


If you have any questions about homecare and support for your loved one and would like to have a friendly chat, please feel free to get in touch with me or any member of our lovely office team.


Thank you,
Hesam Resalaty

Cheryl

Cheryl Johnson

Job Title: Registered Manager Joined: 2024

I joined Right at Home Hemel Hempstead in 2024 and now serve as the Registered Manager, leading and supporting our dedicated team of Carers. My priority is to ensure every Carer has the guidance, training, and resources needed to deliver compassionate, high-quality care that upholds dignity and respect for every client.


My journey in health and social care began at 18, when I discovered my passion for making a difference as a Carer. Since then, I’ve progressed through various roles, including Senior Carer, Deputy Manager, and Trainer, supporting Carers in achieving their Level 2 and 3 qualifications. Each step has deepened my commitment to person-centred care and to empowering others within the profession.


One of my proudest milestones has been my promotion to Registered Manager, which enables me to shape care delivery in a way that is truly personalised to each client, while mentoring and developing our care team. What I value most is seeing the positive impact we make daily in the lives of our clients and their families.


Looking ahead, my goal is to continue growing our team and client base so that more people can enjoy living independently at home, supported by outstanding care.

Nichola

Nichola Smith

Job Title: Deputy Care Manager Joined: 2024

My name is Nikki, and I’m the Deputy Care Manager at Right at Home Hemel Hempstead.


After many years in the corporate financial sector, I chose to pursue a more meaningful career in healthcare, inspired by the COVID-19 pandemic and caring for my mother-in-law until her passing in 2023.


My journey began by volunteering with St John Ambulance, training as a first aider and supporting community and national events, including the London Marathon. I later joined Right at Home as a Carer, where I discovered genuine fulfilment in supporting clients and families.


Keen to take on greater responsibility, I became Care Coordinator, focusing on planning and communication to ensure consistent high-quality care and uphold our people-centred values.


Now, as Deputy Care Manager, I’m proud to guide our dedicated team, providing the resources and encouragement they need to deliver compassionate, personalised care that respects each client’s dignity and independence.

Dan

Dan Lee

Job Title: Care Coordinator Joined: 2025

I am Dan, the Care Coordinator at Right at Home Hemel Hempstead.


I have worked in health and social care for over 13 years, with the majority of my experience in home care and community support.
I am passionate about helping people remain in their own homes, surrounded by their chosen communities, while receiving the support they need to live safely and independently.


I started my journey as a care worker and support worker, before progressing into leadership positions where I developed valuable skills in coordination, mentoring, and maintaining high standards of care.


As the Care Coordinator, I am committed to delivering excellent planning and organisation, serving as a key point of communication, and ensuring that both our clients and care professionals feel supported at every stage.

Frequently Asked Questions about Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

How many Carers does Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire) employ?

Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire) employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire) to verify any information. View our terms and conditions. Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire) has an Enhanced Service - more info.