Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)

Chris reports she had a good time whilst we were away and enjoyed the company of the carers. We spoke to her each day by phone and could tell she was doing great. I would like to pass on our appreciation for your company's services and a special thanks to all the carers who attend Chris whilst she was on her own.

RAH have been providing care for a friend for a number of years now culminating in 24/7 care from July 2024.

She has severe dementia, is 94 and therefore requires constant good quality and dignified care and attention 24/7 - which she receives. The most important thing is that she also feels this, despite her disability, which she appears to do.

The carers are very good, they do what I ask and listen to me and what I want. I do as much as I can as possible and they do everything they can to keep me independent.

Shilah and Lynn are my regular carers and are excellent. We have good conversation throughout the visit, they are also very good at knowing what needs doing and where things go.

I look forward to seeing them at each visit.

So happy I found this little gem! From the original assessment for my mum, and all subsequent visits from the lovely carers, our experience has been very good. You can tell that the carers really care about their clients and the job they do. As my mum's primary carer, I already feel like I have a reliable and supportive team to back me up. They are always reassuring, friendly and cheerful, giving mum a great start to the day. Thanks so much!

The care staff were lovely and despite the difficulties with incontinence and depreciation of my brother's mental wellbeing we felt supported. We live remotely to my brother and they were happy to step in and help with doctors appointments reducing our need to travel. I would highly recommend their services.

Right at Home Hemel Hempstead have been looking after my Mum in her home for almost a year. The care they have given her has been excellent. The carers are professional and caring and very good at communicating any concerns or changes in Mum's health. Communication from the office staff is also very good. They are easy to contact and always pass on any concerns from the carers to me immediately. I am very happy to recommend Right at Home.

Right at Home Hemel Hempstead have been looking after my dad since December 2025. My first contact was with the Deputy Manager who was informative, understanding and organised. I was very impressed with how quickly she arranged care and also how helpful she has continued to be with any queries I have had. My dad is very happy with his carers who go out of their way to support him in the community so that he can retain a good degree of independence and they have also responded last-minute, demonstrating excellent flexibility to assist with appointments etc. Having researched may different agencies, I am 100% happy that I chose Right at Home Hemel Hempstead and can not recommend them highly enough. Thank you!

I can't recommend them highly enough.

Right at home Hemel Hempstead have been looking after my mother in her home for the past few months. I'm extremely happy with the care my mum has been receiving. The office team deal with any queries promptly and are super friendly and professional. The carers themselves are very kind and understanding when dealing with my mother. I feel very confident that she's being looked after well. I would definitely recommend this company to others in the local area.

The Managers were excellent and always there to help with any problems that arose. Also, all the carers went above and beyond with their care for my Mum and Dad. I would definitely recommend Right at Home to anyone needing care in the home.

The team carers have been great. They have supported both my parents to stay at home. They are professional and hardworking, and have offered practical and emotional support to my mum, who is the full-time carer for my dad.

I would highly recommend right at home,all the carers are very helpful and can put their expert hands to many careing rolls,they not only help my husband they help me with household tasks which is much appreciated they put a smile on my face every day thank you right at home.

My wife needed care following hospitalisation for the implanting of a heart pacemaker. The arrangements were made by the manager and her team and they could not have been more helpful. The carer chosen was just excellent; the care she provides for my wife is of the highest standard and greatly appreciated - she is a lovely person and nothing is too much trouble for her. We would highly recommend Right at Home.

My father needed care set in place urgently and this was accommodated within 5 days, excellent service, fantastic care so far, the same carer each time as much as possible building a rappor with my dad who is late stages of dementia

We have been using Right at Home since December 2024 and are truly delighted with the service we have been receiving. We have a carer come to our home for two hours a day, four times a week and the two individuals allocated to us on rotation are both charming people whose company we enjoy. Nothing is ever too much trouble for either of them to take on and complete in the most helpful and efficient manner. The Manager is also excellent and extremely helpful and clearly has the respect of all her carers.

We fully recommend this company for their empathy, understanding and excellent care provision.

All of the carers from Right At Home have been amazing with my Aunt, Two carers in particular built a special relationship with her and she looked forward to them arriving. Nothing was too much trouble. I can't praise them enough and would highly recommend them.

We have been using Right at Home since July 2024 initially for both my stepfather and my mother and now just for my mother as my stepfather passed away in August. I have found the team to be so empathic and helpful. They really care about my mum and have gone out of their way to build a super relationship with both mum and myself. They are proactive, always suggesting recommendations to make Mum more comfortable in her own home. They listen to her needs and requirements and provide her with the support she needs. They are also super flexible, nothing ever seems to be a problem. I would absolutely have no hesitation in recommending such a wonderful team. Thank you.

Right at Home Hemel Hempstead have been helping my elderly Dad since January this year. We have an unusual situation as Dad lives on a narrowboat in Apsley Marina. He is fiercely independent and even with his many health issues and poor mobility, doesn't think he needs any help which has been really challenging. They help him Monday to Friday for 45 minutes, walking the dog, helping him keep on top of his housework, washing his hair and assisting with eye drops when needed. We are trying to keep him on the boat for as long as we can, which is what he wants more than anything and Right at Home are key to helping us with this. It hasn't been plain sailing as Dad can be difficult but the team there ring me with any concerns and we work together to find a solution. I live two hours away so it's peace of mind for myself and my siblings that Dad is getting regular help. They are really helpful and I highly recommend them.

My father has been diagnosed with stage 4 cancer. He was starting to struggle with mornings and evenings. Right at Home were able to step in very quickly and provide help. My father, although a bit reluctant to start with, now really appreciates his carers and how they help him. I would also add, this company also provided home help for my mother-in-law and my mother. They have never let us down, and their carers are amazing people.