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Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede

3 Thurlestone Parade, High Street, Shepperton, Surrey TW17 9AR
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We can't thank Guardian Angels enough for their flexibility, commitment and absolute professionalismWendy R(Daughter of Client/Service User)
Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede, Shepperton
Friendly and super efficient carers and admin staff - always supportive of Dad and myselfC T(Daughter of Client/Service User)
Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede, Shepperton
I know my mother fully appreciates them all and so do I.Michelle S(Daughter of Client/Service User)
Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede, Shepperton

Guardian Angel Carers is a home care company that provides compassionate, professional care and helps clients retain clients' independence, dignity and individuality in their own homes.

Offering homecare services that range from hourly to live-in care, the home care gives tailored, professional, responsive and flexible care.

Highly trained care professionals give clients and their families peace of mind.

Care Provided by Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£28.50 - £40.50
Weekly Live-in Care£1,686 - £1,953

Guardian Angel Carers Windsor begins each new enquiry with a telephone consultation to understand the individual’s needs and circumstances. This is followed by an in-person assessment, which typically lasts between one to two hours depending on the complexity of the care required.

Consultations may include one or two family members or representatives to help ensure a full understanding of the person’s situation and preferences.

Contact Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Elizabeth Ellis and Louise Cobban (Registered Manager/ Business Owner )

Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede Reviews (82)

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9.9

Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede has a Review Score of 9.9 (9.863) out of 10, based on 38 reviews in the last 2 years. Over all time Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede has 82 reviews.

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Review from Grace H (Daughter of Client) published on 12 June 2019 Submitted via Postal Card•
Overall Experience

Guardian Angels started looking after my parents on April 22nd 2019. They are a lovely team, very proactive and helpful, kind and caring (so different than the last carers we used). Always ready to discuss and listen to concerns and suggestions and this works both ways. Extremely happy with the service provided by them.

↩Reply from Louise Cobban, at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede

Thank you for your kind words and review. We are so glad you are happy with our service. We look forward to working alongside you in the future.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ivan J (Husband of Client) published on 28 March 2019 Submitted via Postal Card•
Overall Experience

We have recently taken these carers on and we are very pleased so far, especially with their kind outlook on my wife and the way she is treated.

↩Reply from Louise Cobban, Director at Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede

Thank you for your review, we are so grateful for your feedback. We look forward to continuing to support your wife.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Awards / Recognitions (7)

Accreditations

There are no accreditations posted yet for Guardian Angel Carers - Spelthorne, Elmbridge and Runnymede.

Meet the Team (2)

Louise Cobban
Louise CobbanJob Title:Business OwnerJoined: 2018

Louise’s Story

Louise began her career in care in 2013, bringing with her a strong foundation in customer service from her earlier roles in retail. Over the years, she has progressed through a variety of positions—including Carer, Care Supervisor, Care Coordinator, and Complex Care lead—building both hands-on experience and a deep understanding of the care sector.

Now a multi-branch Registered Manager and business owner, Louise is passionate about delivering care that is not only high-quality and person-centred, but also responsive to the evolving needs of her community. Her work has been recognised at both local and regional levels, including:

Franchise of the Year 2022 – Spelthorne Business Awards

Support Award 2023 – Clinical Research Network (Kent, Surrey and Sussex)

Finalist, Homecare Provider of the Year – Surrey Care Association

Louise is known for her innovative thinking, and she actively contributes to research and service development across the home care sector. Her leadership is rooted in strong values—compassion, reliability, friendliness, professionalism, quality, and innovation—and a personal drive to lead an outstanding service that truly makes a difference.

Liz Ellis
Liz EllisJob Title:Registered ManagerJoined: 2020

Liz’s Story

Liz has worked in the care industry since early 2013, following a background in retail and customer service. Those early roles helped develop strong interpersonal and communication skills, which have served as a solid foundation throughout her career in care.

Since then, Liz has gained extensive experience across various roles, including Carer, Care Supervisor, Care Coordinator, and in Complex Care. Her journey through these roles has shaped her deep understanding of care delivery and her commitment to continuous improvement.

Today, Liz is the Registered Manager for two Guardian Angel Carers branches, where she leads with passion, professionalism, and a clear focus on quality. She is dedicated to developing outstanding care services that are responsive to the needs of individuals in the community, and she takes pride in mentoring her team to deliver compassionate, person-centred care every day.

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