Over all time Mindful Care & Support has 1 review.
Overall Experience
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Review from Charles G (Husband of Client) published on 28 April 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
Mindful Care and Support looked after my wife, initially for weekly visits in 2019 to assist and enable her to have a bath or shower, then from January 2020 after a stay in hospital, for complete bed care and end of life.
My wife had dementia and they really went the extra mile with her, right down
to learning words and phrases of French, her native language, to encourage communication and make her feel at home.
They treated her as an individual, with respect for her dignity and culture, at all times.
They came in 4 times a day, 2 carers at a time, and were always a pleasure to have in our home.
My wife could present challenging behaviours because of her dementia, but they always treated her with empathy and humanity, right up until the end, even taking the time to play games with her when she was in the mood.
I would recommend Mindful Care and Support to anyone, they certainly helped my wife's last few months to be lived with peace, dignity, kindness and care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
23 Jun 2021
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
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Ticks and crosses
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There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Mindful Care & Support
What Type of Services does Mindful Care & Support offer?
Mindful Care & Support offers Home Care.
How many Carers does Mindful Care & Support employ?
Mindful Care & Support employs 31 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Mindful Care & Support to verify any information. View our terms and conditions. Mindful Care & Support has an Basic Service - more info.