Caring Folk Ltd

My husband had home care services when he was ill with a brain tumour up until his death on 12th December 2020. The staff were all lovely and caring and my husband looked forward to their visits. They made me feel supported and reduced the pressure on me as sole carer for him. Would definitely advise family or friends to use them.

Your staff caring for my husband were pleasant and friendly, doing what my husband was able to cope with. They offered to make me tea so I could have a rest whilst they did their duties. They sent me a sympathy card when my husband passed away; this was a very nice thought and gesture.

The carers who came to attend to my wife were very good. Very good timekeeping, in spite of uncertainties with traffic and moving between one client and another. In particular, the two who were the main pair brought an excellent balance of cheerfulness and dedicated personal care in a respectful, gentle and friendly manner. They were responsive to my wife's mood and adjusted the level of care appropriately, managing to cajole her into accepting their help, even when she was was reluctant to be disturbed. I admired the way in which they were able to build a relationship with her and with me, only at the end to cease suddenly at the point of death. That must be hard for them to bear: their compassion and commitment towards the client suddenly ceased.

My contact with the organisers' office sometimes left me uncertain about arrangements. I don't think I received sufficient briefing at the start, and it was difficult for me to be sure of the administrative process and what to expect.

Caring folk looked after my wife during the last few weeks of her life. I am very grateful for the care they gave her. They were always kind, considerate and professional.

Having never used a service like this, I found it quite satisfactory. All the carers were very nice and friendly, although a bit young.

All staff were friendly and no request was too much. They treated my wife with respect and were very professional during this very difficult time.

The carers were always kind and efficient and developed a close relationship with my father. We very much valued their work and the friendships we all developed.

My wife received the best possible care from Caring Folk. Caring Folk only cared for my wife for a short period before she died. Nothing was too much trouble for the people who came to my wife. The company name is so applicable to the service provided. I was so grateful to Caring Folk to see my wife made 'comfortable' and at ease. She was happy to see the people from Caring Folk come to her. It was a big comfort to me to see my wife so well cared for.

The treatment my husband received was first-class. The help we got helped me be able to have my husband at home, which is where he wanted to be. Sadly, he died, but a big thank you to all concerned.

Most of the staff were friendly and competent. They were usually punctual and always turned up. They were extremely caring with my husband and it was a joy to have them in the house. They were willing to do anything asked of them. When my husband passed away it was lovely to receive flowers from his main carers, which showed what lovely people they were. I would recommend them to anyone.

Caring Folk provided support at home for my mum when she came out of the hospital with late-stage heart failure so it was the end of life care. In the event, mum died within a week but the support provided was fantastic. The staff were very professional and efficient but most importantly they clearly cared. They were gentle, they spoke to mum, they got that she had a sense of humour and they were very good at explaining things to me. A brilliant service.

The girls that attended my wife always had a smile and a kind word, they looked after my wife with such care and tenderness. I have nothing but praise for them and I thank them very very much.

Caring Folk provided excellent services for my friend for 15 months. She had dementia and needed support to live independently at home. From my first contact with the manager, I was impressed with her very professional and practical approach. She placed importance on finding the right person to be the main carer to visit. This carer built up a great relationship with my friend. All the carers who visited were respectful, caring and always very positive. The full range of services was provided including shopping trips and social outings. I also appreciated that the minimum time a visit would be was 30 minutes. This meant that there was always time for a chat. Cancelling a visit did not incur a cost. I found management to be very flexible, accommodating and very supportive to me as a carer. My friend really enjoyed and appreciated the support she received enabling her to stay longer in her own home.

I wanted my terminally ill husband, to stay at home for the last few months of his illness, rather than for him to go into a hospice. Caring Folk allowed this to happen by providing excellent care twice daily for more than two months. Their help included full personal care, getting him washed and dressed, as well as dealing with all aspects of his incontinence. A couple of times each week they sat with my husband while I went out for a much-needed break. They handled him with great care and tenderness and could not have done more. We were both so grateful to have their help. Without exception, the girls were all wonderful; I could not have coped without them. Every staff member I met was delightful. Always full of kindness, empathy, and professionalism. I cannot recommend them highly enough. I previously deal with a different care provider but found them totally unsatisfactory. Caring Folk are exactly as their name describes, caring folk.

I found the carers to be compassionate in their attitude to my husband, their main object wast make him as comfortable as possible. My husband was happy to see them and that was important to me.

Our overall experience from the care team was significantly above our expectations. We were impressed by their support for my father and the personal touches they showed to keep him safe and comfortable in his last days.

I wouldn't hesitate to recommend this company and the lovely carers that work for them.

In the last few months of his life, before passing away with an ever-increasing heart problem, which was life-shortening, my father was always treated with the greatest of respect from the staff of Caring Folk. They saw to his needs. And I would just like to say a big thank you to all the staff there. Thank you from all of the family.

Absolutely fantastic team, I cannot thank them enough for their care and support, for both Dad and I, during a very difficult time. From day one speaking to the manager and arranging what was required I immediately felt reassured. The carers were brilliant, always ensuring my fathers care needs were met but working with him so he still felt in control. Staying calm in emergencies (thank you to one carer, in particular, I don’t know how I would have managed on those particular occasions if you hadn’t been there), going above and beyond what was expected, and always cheerful and smiling. Fabulous caring service from all the team, thank you.

Caring Folk are a wonderful company who take caring for their clients very seriously. The care and compassion they show is fantastic. They go above and beyond, nothing is too much trouble.