Clarity Homecare Hillingdon

Office 109, Boundary House, Cricket Field Road, Uxbridge UB8 1QG
Review Us
8.4 2 Reviews
  • Clarity Homecare Hillingdon, Uxbridge
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • Nina Ngalam (Manager)
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Clarity Homecare Hillingdon Reviews (2)

8.4

Clarity Homecare Hillingdon has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years.
Over all time Clarity Homecare Hillingdon has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 0
  • 0
  • 2
  • 0
Reviewer Connection to Clarity Homecare Hillingdon
  • 1
  • 1
Total of 2, showing 1-2
Review from J C (Cousin of Client) published on 8 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clarity Homecare is a very good provider.
I manage my cousin's care from 225 miles away, so it is vital I commission a care agency who are totally reliable yet always contactable. They are kind, considerate and caring. My cousin is fairly challenging, but they manage him with empathy and dignity.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jenny B (Daughter of Client) published on 1 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My review relates to my three years experience of working with Clarity. I switched to Clarity after very bad experiences with other care agencies. I have always found them to be friendly, approachable and highly responsive to our needs as a family. They consistently provide a high level of care and
carers. On the few occasions when we have had issues with carers, they have listened and taken appropriate action. I wholeheartedly recommend Clarity Homecare.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for Clarity Homecare Hillingdon is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Clarity Homecare Hillingdon is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Clarity Homecare Hillingdon is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Oct 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Clarity Homecare Hillingdon

What Type of Services does Clarity Homecare Hillingdon offer?

Clarity Homecare Hillingdon offers Home Care.

How many Carers does Clarity Homecare Hillingdon employ?

Clarity Homecare Hillingdon employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Clarity Homecare Hillingdon to verify any information. View our terms and conditions. Clarity Homecare Hillingdon has an Basic Service - more info.