Supremacy Care Services Ltd

Alfa House, Molesey Road, Walton-on-Thames KT12 3PD
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1 Review
  • Supremacy Care Services Ltd, Walton-on-Thames
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Care Provided by Supremacy Care Services Ltd

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Mental Health Condition
  • Physical Disability

Good to Know

Owner

  • Supremacy Care Services Ltd

Person in Charge

  • Winfreda Chikumbindi (Manager)
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Supremacy Care Services Ltd Reviews (1)

Over all time Supremacy Care Services Ltd has 1 review.

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Review from Lynnette K (Friend of Client) published on 8 June 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
I am appalled by the company’s timekeeping. My friend was left in bed for over 14 hours. An 8.00 am visit was 10.40. My friend tried to get himself up as he was thirsty, hungry and soiled and subsequently fell and is now back in the hospital for the 3rd time and extremely poorly. The previous two times
were for delirium caused by urine infections not identified immediately at the outset and left too long. Water bottles were left out of reach and no monitoring of the intake and dehydration set in followed by UTIs. I am so sad for my friend. He tried so hard to stay in his home but was sadly let down by the care.
Reply from Winfreda Chikumbindi, Registered Manager at Supremacy Care Services Ltd
Dear reviewer,
We understand your concerns and would like to address several points to provide a balanced view of the situation. Firstly, we operate using an electronic care recording system that…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about Supremacy Care Services Ltd

What Type of Services does Supremacy Care Services Ltd offer?

Supremacy Care Services Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Supremacy Care Services Ltd to verify any information. View our terms and conditions. Supremacy Care Services Ltd has an Basic Service - more info.