Luv To Care Southampton

44 High Street, West End, Southampton SO30 3DR
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9.9 79 Reviews
  • Luv To Care Southampton, Southampton
Luv To Care Southampton is a family run business providing person-centred home care services to enable people to remain living independently and comfortably in their own home.

The team of experienced carers can provide a range of care services and work with your family and friends to ensure each of your needs are met.

Every client is treated with sensitivity, dignity and respect by care workers who have been thoroughly trained to provide the very best care.

Services they offer range from personal care, assistance with medication, dementia care, cleaning, shopping and social support calls.

Please give Luv To Care a call if you require any more information.
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Care Provided by Luv To Care Southampton

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £30

These prices are only a guideline, please contact Luv To Care Southampton to find out the exact price for your requirements.

Contact Luv To Care Southampton to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Luv To Care Southampton to get a personalised quote.

Good to Know

Owner

  • Luv to Care Southampton
  • Privately Owned

Person in Charge

  • Ewelina Danielska (Manager)

Luv To Care Southampton Reviews (79)

9.9

Luv To Care Southampton has a Review Score of 9.9 (9.869) out of 10, based on 26 reviews in the last 2 years.
Over all time Luv To Care Southampton has 79 reviews.

Overall Experience
  • 70
  • 9
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Date Published
  • 79
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  • 26
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Reviewer Connection to Luv To Care Southampton
  • 24
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Total of 79, showing 1-20
Review from DAVID O (Husband of Client) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Found service to be very good.. Carer arrived on time . carer was friendly and helpful. The office staff were very helpful when I informed them of the fact that my wife had been sent to hospital and my care roster needed to be changed at short notice.
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Review from Sue O (Daughter of Client) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers have shown great compassion to my Mum and, in fact, to all the family, at this increasingly difficult time. The service has been reliable and helpful, adapting quickly to a changing situation. The service is also easily contacted at all times during the day with quick responses. I would
like to highly recommend the care and help given.
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Review from Jackie B (Daughter of Client) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Luv to Care provided my mother in law with amazing support.
Initially she needed help with meal prep, getting in and out of bed and personal care.
It's difficult accepting strangers into your home but the Luv to care carers were fabulous, reassuring and empathetic to mums needs.
As her needs grew
the carers visits became more frequent and we honestly couldn't have wished for better.
The carers mum had were nothing short of amazing people, backed up by a supportive office staff for help and guidance when needed.
We will be eternally grateful for all their help which enabled mum to have her wish of remaining in her own home until her last few days.
I wouldn't hesitate to recommend them to anyone that needed help snd support in the community.
Thank you once again!
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Review from Angie R (Daughter of Client) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Luv to Care have been looking after our housebound mum who has dementia for the last year.


They show care compassion and kindness every time. The office staff are polite receptive and helpful.


Our family are happy to recommend Luv To Care

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Review from Ian S (Brother of Client) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly careers, always very helpful and excellent communication. Always very willing to sort out additional problems. Very easy to contact the office and ask any questions related to my sisters care
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Review from D E (Daughter of Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we first started having care for Mum, it was just one carer in the morning to help Mum get up,dressed and have breakfast.Within a month due to declining mobility issues, the carers and calls have been increased. This has been accomodated with no problem and the times we requested have been put
in place. The carers are all very friendly and treat Mum with dignity. The office staff are very courteous and have assisted with any changes we have needed.
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Review from Darren E (Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Luv 2 Care Southampton are a Friendly and Helpful Team of Carers who look after their clients very well and they brighten my day every day my carers comes to to see me and care for me and they are always in a good happy mood.
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Review from Lynn P (Daughter of Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This company have lovely carers working for them, they are kjbd and friendly and my mum enjoys them coming in to get her up in the morning and helps her to bed at night, I was scepticel at first as she has,always lived independently. Also last month I ran out of night pads for my mum, but this morning
I had a message from the am carer advising her pads were low.i would definitely without a doubt recomend this company.
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Review from Suzi P (Client) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found all of the carers to provide excellent care and they are all lovely, kind, caring, friendly yet professional. I am new to having carers and I honestly have no idea how I used to manage without having carers. The care team send me a weekly rota of who and what time the carers are due which
is very useful. The carers genuinely care about my health and wellbeing. Luv to Care Southampton are an excellent care company and I would recommend them to anyone who needs a care provider. Thank you very much to everyone at Luv to Care Southampton.
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Review from F H (Client) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am always treated with respect, and the support I receive is 100% catered to my requirements. The ladies who attend me are all lovely and very helpful. I have only had one issue and that was dealt with very quickly and efficiently. First-class care and credit to the caregivers.
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Review from Jenny B (Daughter-in-law of Client) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team that look after my FIL are amazing. They are patient, friendly and extremely helpful. They make sure my MIL is ok too. If they have any concerns regarding his health or wellbeing they contact us or the GP.
They always have a smile when they arrive which is lovely.
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Review from P K (Client) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very pleased with all the care workers. They were so kind and caring. Thank you so much for all you help.
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Review from Lyn W (Daughter of Client) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are very professional, kind and caring. The staff in the office have responded promptly to any requests and queries. Most importantly my Mother likes the carers who visit and look after her.
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Review from M H (Client) assisted by family/friend published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff. Always pleasant and helpful. It's nice to see a friendly face. I look forward to my visits.
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Review from Barbara E (Daughter of Client) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I are extremely pleased with the care Mum receives from Luv to Care, the carers are always friendly and chat to Mum about day to day life, they treat Mum with respect and always ask before they do anything.
They highlight any issue with Mum's skin to me and then act on it with the correct
creams prescribed.
Management are very approachable and will help as much as they can, although Mum only needs washing and dressing at the moment I know if we should need more care support it would be given.
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Review from June P (Wife of Client) published on 27 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband has a carer twice a week to bathe him. He is always treated with dignity and is helped to get dressed again. We have now settled down with one regular carer, with whom he has struck up a good rapport.
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Review from S H (Son of Client) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Luv To Care attends to my mother twice a day, every day, at agreed times-once in the morning and then again in the evening. I receive notification if the carer is running late for any reason. The carers always work with a smile, are courteous, and are very supportive. The work and support they provide
for my mother have given my wife a much-needed break, which is deeply appreciated. Mum is always looked after in a respectful and dignified manner, and it is from this experience that I can wholeheartedly say that if in the future I need to increase the care package, I wouldn't hesitate to use Luv To Care services again.
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Review from S L (Son of Client) published on 13 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Luv To Care visit my Mum twice a day, every day.
I receive a rota each week with the time and day the carer will call, and also who is calling.
If there is a need to alter the rota for any reason, I'm always kept in the loop.
If I ever need to add more care/tasks to the week the team/office are always
obliging, courteous and always able to help, even sometimes with short notice.
Mum is always looked after in a respectful and dignified manner. She never suggests she receives anything but excellent care.
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Review from E G (Client) published on 6 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had a good experience with Luv To Care. Carers have been professional, friendly and helpful. The office has been accommodating with shift times if I needed a certain time for my care. I would recommend.
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Review from J T (Daughter of Client) published on 6 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy and pleased with the care Mum receives. Mum is treated with care, respect and dignity. The carers are very friendly and have a good rapport with Mum and always keep us informed of any concerns. We have found management to be very accommodating and helpful, arranging additional visits
and administering changes to Mum's medication at short notice. All in all, we are very pleased with and grateful for the care given to Mum.
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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Luv To Care Southampton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for Luv To Care Southampton is calculated as follows: ( (133 Excellents x 5) + (20 Goods x 4) ) ÷ 153 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Luv To Care Southampton is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (7)

Justyna

Justyna Lyczak

Job Title: Managing Director / Owner Joined: 2020

“I am the co-founder and Managing Director of Luv To Care. We opened up Luv To Care in May 2020 with the vision of providing excellent care to the elderly and vulnerable, enabling them to remain in the familiar comfort of their own homes. I love working in Social Care and being able to provide the highest quality of care to our clients. We work with a wonderful team of people, and I look forward to the future and the continued growth.

Ewelina

Ewelina Danielska

Job Title: Registered Manager/Owner Joined: 2020

“I am the co-founder and Registered Manager of Luv To Care, which opened in May 2020. I have worked in all areas of the company and have enjoyed seeing Luv To Care grow. My varied background in care has assisted me in integrating various aspects of Social Care into our care packages, ensuring we deliver person-centred and safe care. We have continued to grow, learn and develop effectively due to the open and honest communication”

Sarah

Sarah Lyczak

Job Title: Deputy Manager Joined: 2021

“I started working for Luv To Care in June 2021, I previously was working in catering but felt I wanted a change, as I have a caring nature I wanted to pursue a career in care, this led me to joining Luv To Care, I love to learn new things and really enjoy my time here and making a meaningful impact on individuals lives. This led me to progress in my career from being a Care assistant, to a care supervisor and now my current role, Deputy Care Manager. I am currently working on my NVQ Level 3 and aim to do more”

Dariana

Dariana Sevestrean

Job Title: Senior Care Supervisor Joined: 2022

“I joined Luv To Care in 2022 as a carer and worked my way up, and I currently work as a Senior Care Supervisor, a role I truly enjoy, as it allows me to support both clients and staff while making a positive impact in people’s lives. Additionally, I am a manual handling & First Aid trainer, helping to ensure safe and effective care practices.


I have been working in the care sector for the past eight years, during which I have gained extensive experience in providing quality care and support. I hold an NVQ Level 2 in Health and Social Care and am currently working towards my Level 3 qualification.”

Sandra

Sandra Roe

Job Title: Care Supervisor Joined: 2023

“I have worked in the care profession for over 40years and thoroughly enjoy looking after people. Joining Luv To Care in 2023 was an amazing experience – the company is encouraging, supportive and friendly. All staff are amazing, and nothing is too much.
I work in a relaxed office environment where every day is a pleasure.
Luv To Care delivers a very high standard of care to our service users.”

Mary

Mary Nyaguze

Job Title: Care Supervisor Joined: 2023

“My journey at Luv To Care began in 2023, when I joined as a Health Care Assistant and worked my way up through the ranks to Care Supervisor. Whilst working in these roles, I have gained knowledge and experience of the inner workings of health care and CQC. I am currently completing my NVQ Level 4 in Health and Social Care and have a BSc (Hons) in Food Science and Nutrition. Unknown to me, the catalyst for my career in Social Care was when my son was diagnosed with epilepsy, which inspired me to want to help shape and make a difference on a wider scale. I consider myself incredibly fortunate to be a part of the LUV TO CARE SOUTHAMPTON TEAM, being a part of positive change in people's lives.”

Ela

Ela Stanowska

Job Title: Care Supervisor Joined: 2021

“I joined Luv To Care in July 2021 as a care assistant, and I was promoted to Care Supervisor in February 2022. I love my job as Care Supervisor because I love helping people overcome obstacles in their lives and supporting the Care Team to be impactful and proactive in the roles they play out in the community”

Frequently Asked Questions about Luv To Care Southampton

What Type of Services does Luv To Care Southampton offer?

Luv To Care Southampton offers Home Care.

How many Carers does Luv To Care Southampton employ?

Luv To Care Southampton employs 36 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Luv To Care Southampton to verify any information. View our terms and conditions. Luv To Care Southampton has an Enhanced Service - more info.