Luv To Care Southampton

44 High Street, West End, Southampton SO30 3DR
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9.9 75 Reviews
  • Luv To Care Southampton, Southampton
Luv To Care Southampton is a family run business providing person-centred home care services to enable people to remain living independently and comfortably in their own home.

The team of experienced carers can provide a range of care services and work with your family and friends to ensure each of your needs are met.

Every client is treated with sensitivity, dignity and respect by care workers who have been thoroughly trained to provide the very best care.

Services they offer range from personal care, assistance with medication, dementia care, cleaning, shopping and social support calls.

Please give Luv To Care a call if you require any more information.
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Care Provided

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £30

These prices are only a guideline, please contact Luv To Care Southampton to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Luv to Care Southampton

Person in charge

  • Ewelina Danielska (Manager)

Luv To Care Southampton Reviews (75)

9.9

Luv To Care Southampton has a Review Score of 9.9 (9.869) out of 10, based on 22 reviews in the last 2 years.
Over all time Luv To Care Southampton has 75 reviews.

Overall Experience
  • 66
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Date Published
  • 75
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Reviewer Connection to Luv To Care Southampton
  • 23
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Total of 75, showing 1-20
Review from Ian S (Brother of Client) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly careers, always very helpful and excellent communication. Always very willing to sort out additional problems. Very easy to contact the office and ask any questions related to my sisters care
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Review from D E (Daughter of Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we first started having care for Mum, it was just one carer in the morning to help Mum get up,dressed and have breakfast.Within a month due to declining mobility issues, the carers and calls have been increased. This has been accomodated with no problem and the times we requested have been put
in place. The carers are all very friendly and treat Mum with dignity. The office staff are very courteous and have assisted with any changes we have needed.
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Review from Darren E (Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Luv 2 Care Southampton are a Friendly and Helpful Team of Carers who look after their clients very well and they brighten my day every day my carers comes to to see me and care for me and they are always in a good happy mood.
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Review from Lynn P (Daughter of Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This company have lovely carers working for them, they are kjbd and friendly and my mum enjoys them coming in to get her up in the morning and helps her to bed at night, I was scepticel at first as she has,always lived independently. Also last month I ran out of night pads for my mum, but this morning
I had a message from the am carer advising her pads were low.i would definitely without a doubt recomend this company.
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Review from Suzi P (Client) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found all of the carers to provide excellent care and they are all lovely, kind, caring, friendly yet professional. I am new to having carers and I honestly have no idea how I used to manage without having carers. The care team send me a weekly rota of who and what time the carers are due which
is very useful. The carers genuinely care about my health and wellbeing. Luv to Care Southampton are an excellent care company and I would recommend them to anyone who needs a care provider. Thank you very much to everyone at Luv to Care Southampton.
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Review from F H (Client) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am always treated with respect, and the support I receive is 100% catered to my requirements. The ladies who attend me are all lovely and very helpful. I have only had one issue and that was dealt with very quickly and efficiently. First-class care and credit to the caregivers.
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Review from Jenny B (Daughter-in-law of Client) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team that look after my FIL are amazing. They are patient, friendly and extremely helpful. They make sure my MIL is ok too. If they have any concerns regarding his health or wellbeing they contact us or the GP.
They always have a smile when they arrive which is lovely.
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Review from P K (Client) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very pleased with all the care workers. They were so kind and caring. Thank you so much for all you help.
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Review from Lyn W (Daughter of Client) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are very professional, kind and caring. The staff in the office have responded promptly to any requests and queries. Most importantly my Mother likes the carers who visit and look after her.
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Review from M H (Client) assisted by family/friend published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff. Always pleasant and helpful. It's nice to see a friendly face. I look forward to my visits.
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Review from Barbara E (Daughter of Client) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I are extremely pleased with the care Mum receives from Luv to Care, the carers are always friendly and chat to Mum about day to day life, they treat Mum with respect and always ask before they do anything.
They highlight any issue with Mum's skin to me and then act on it with the correct
creams prescribed.
Management are very approachable and will help as much as they can, although Mum only needs washing and dressing at the moment I know if we should need more care support it would be given.
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Review from June P (Wife of Client) published on 27 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband has a carer twice a week to bathe him. He is always treated with dignity and is helped to get dressed again. We have now settled down with one regular carer, with whom he has struck up a good rapport.
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Review from S H (Son of Client) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Luv To Care attends to my mother twice a day, every day, at agreed times-once in the morning and then again in the evening. I receive notification if the carer is running late for any reason. The carers always work with a smile, are courteous, and are very supportive. The work and support they provide
for my mother have given my wife a much-needed break, which is deeply appreciated. Mum is always looked after in a respectful and dignified manner, and it is from this experience that I can wholeheartedly say that if in the future I need to increase the care package, I wouldn't hesitate to use Luv To Care services again.
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Review from S L (Son of Client) published on 13 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Luv To Care visit my Mum twice a day, every day.
I receive a rota each week with the time and day the carer will call, and also who is calling.
If there is a need to alter the rota for any reason, I'm always kept in the loop.
If I ever need to add more care/tasks to the week the team/office are always
obliging, courteous and always able to help, even sometimes with short notice.
Mum is always looked after in a respectful and dignified manner. She never suggests she receives anything but excellent care.
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Review from E G (Client) published on 6 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had a good experience with Luv To Care. Carers have been professional, friendly and helpful. The office has been accommodating with shift times if I needed a certain time for my care. I would recommend.
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Review from J T (Daughter of Client) published on 6 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy and pleased with the care Mum receives. Mum is treated with care, respect and dignity. The carers are very friendly and have a good rapport with Mum and always keep us informed of any concerns. We have found management to be very accommodating and helpful, arranging additional visits
and administering changes to Mum's medication at short notice. All in all, we are very pleased with and grateful for the care given to Mum.
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Review from Paul D (Son of Client) published on 27 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very pleased with the care provided. When I visit my mother during the morning her lunch is already prepared and ready for her each day. She has never said anything negative about any of her carers and generally seems very happy with them.
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Review from M H (Son of Client) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good service, they do very good. The care they give is like they are family. Luv To Care are excellent.
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Review from Terry H (Power of Attorney of Client) published on 24 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My review actually relates to the service and care provided by Luv To Care since January. I have no need to identify a particular month or incident, their care for my aunt has been consistently excellent. Staff are patient, kind and conscientious. In addition to those virtues, the manager(s)/directors
of the company are outstanding. Always cooperative, understanding and professional; always responsive to questions or requests; but also always willing to go the extra mile to make the care they provide as good as possible. The communication flow is excellent and I am kept up-to-date and very well informed. I live 250 miles away from my aunt and, as her LPA, I cannot begin to imagine coordinating and managing her care at long distance without the quality of service she and I get from Luv To Care.
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Review from Shani W (Daughter of Client) published on 2 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother finds the staff very friendly and efficient and that they undertake the tasks required. I find the team very approachable and adaptable to Mother's needs and would and have recommended them to others.
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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Luv To Care Southampton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for Luv To Care Southampton is calculated as follows: ( (113 Excellents x 5) + (17 Goods x 4) ) ÷ 130 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Luv To Care Southampton is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

No image found

Justyna Lyczak

Job Title: Managing Director / Owner Joined: 2020

Managing Director / Owner

No image found

Ewelina Danielska

Job Title: Registered Manager / Owner Joined: 2020

Registered Manager / Owner

Frequently Asked Questions about Luv To Care Southampton

What Type of Services does Luv To Care Southampton offer?

Luv To Care Southampton offers Home Care.

How many Carers does Luv To Care Southampton employ?

Luv To Care Southampton employs 36 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Luv To Care Southampton to verify any information. View our terms and conditions. Luv To Care Southampton has an Enhanced Service - more info.