Luv To Care Southampton

44 High Street, West End, Southampton SO30 3DR
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9.9 75 Reviews
  • Luv To Care Southampton, Southampton
Luv To Care Southampton is a family run business providing person-centred home care services to enable people to remain living independently and comfortably in their own home.

The team of experienced carers can provide a range of care services and work with your family and friends to ensure each of your needs are met.

Every client is treated with sensitivity, dignity and respect by care workers who have been thoroughly trained to provide the very best care.

Services they offer range from personal care, assistance with medication, dementia care, cleaning, shopping and social support calls.

Please give Luv To Care a call if you require any more information.
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Care Provided

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £30

These prices are only a guideline, please contact Luv To Care Southampton to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Luv to Care Southampton

Person in charge

  • Ewelina Danielska (Manager)

Luv To Care Southampton Reviews (75)

9.9

Luv To Care Southampton has a Review Score of 9.9 (9.869) out of 10, based on 22 reviews in the last 2 years.
Over all time Luv To Care Southampton has 75 reviews.

Overall Experience
  • 66
  • 9
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Date Published
  • 75
  • 13
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Reviewer Connection to Luv To Care Southampton
  • 23
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  • 12
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Total of 75, showing 61-75
Review from M P (Sister of Client) published on 10 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Needed help with my sister, who is waiting for a hip operation, with washing and dressing etc. We have found them extremely good, very efficient, on time and always greeted with w cheery smile.
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Review from Stamati C (Client) published on 13 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Luv To Care home care is exactly what it does, it is both excellent and fantastic in caring. The staff from the owners to the individual staff are just fantastic and I would not hesitate to recommend the Luv To Care home care group to both young and old. I cannot fault them on anything.
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Review from Jackie B (Daughter of Client) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Luv To Care only just recently started and already I can see the difference in the care that they give to my mum who has Alzheimer’s. She is much more responsive and alert to the care they give compared to the previous care company who only spent the least time possible on there calls. Luv To Care go
beyond what we thought was normal and give there undivided attention to care for my mother. Nothing is too much trouble for them even things like feeding my mother and making her feel like a person. The care they give is like they are caring for their own mother. Any problems they may encounter they are straight on the phone to me to sort out the problem and If I need to speak to the office there is always someone there to answer the phone straight away. Can’t recommend this company enough.
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Review from David S (Client) published on 7 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very helpful, friendly and always courteous. Without a doubt the best care agency I have been involved with. Luv To Care made a big difference to my life supporting me with the tasks I would have otherwise found difficult, exhausting or impossible to carry out on my own and I can't recommend them enough.
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Review from Sylvia L (Client) assisted by family/friend published on 4 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care from Love To Care is second to none. Very friendly and professional. Nothing is too much trouble. Can't fault them.
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Review from Beryl M (Client) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found my carers so good.
I look forward to them coming to help me each day.
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Review from Craig W (Son of Client) published on 11 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a great care company that go that extra mile. A massive step up from the previous company we used. Gives me peace of mind that my father with dementia is well looked after when I’m working away. Thank you so much guys.
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Review from Savira S (Next of Kin) published on 30 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been the live-in carer for my next of kin over the past 6 months. Luv to care come 3 times a day to support me with transfers. They are good care provider, with a very good approach to the client, they always come on time and if they have an emergency or are running late they always inform me
and they wear appropriate PPE. Tasks are carried out with dignity and in a timely manner. If there is any time left, they always sit down and have a chat with me and my next of kin, which is a wonderful way to start the day.
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Review from Anna P (Daughter of Client) published on 21 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Luv To Care looked after my dad for a short time, right from the start they were professional and very caring. I am sure they will continue to grow into a good company. I wish them well in their new venture.
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Review from Beverley Q (Daughter of Client) published on 19 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Luv to Care have started caring for my dad over the past few weeks. From day one every member of their team has been professional, friendly and extremely caring at all times. Dad is very poorly and they quite often contact the Community Nurses to request help and save mum the stress of doing this. Although
they are caring for dad, they also keep a close eye on mum to ensure she is keeping well and coping. They also keep in contact with me if they have any concerns. I would definitely recommend this small, excellent home care service - thank you Luv to Care, your caring service is exceptional!
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Review from M S (Client) published on 12 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy with the care given each morning since coming out of hospital.
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Review from Jean M (Wife of Client) published on 9 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring, cheerful and treats the client with respect.
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Review from Vicki (Niece of Client) published on 8 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Luv To Care have started providing care to my uncle over the past month.
They have been extremely reliable, kept me updated with things I need to know.
The care staff seem to really care and want the best for the client.
They have communicated with other professionals to ensure my uncle is receiving
what he needs to such as community nurses, physio, etc.
Due to communication difficulties, I am unable to speak to my uncle over the phone but feel confident in the care staff that they will alert me to any concerns and also turn up as planned.
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Review from Gerald A (Friend of Client) published on 5 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Luv to Care have caring for my friend since January 2021 and in that short time, they have been excellent with their caring duties and have always kept in good communication with me with any problems that have arisen.
Luv to Care even contacted the doctors when my friend was unwell and also made extra
home visits to see him to check that he was ok during the time he was poorly.
They are a very good and reliable care company.
Thank you.
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Review from J J (Wife of Client) published on 26 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found this company very reliable and adaptable to our needs. My husband is always treated politely and is able to go at his own pace. If time allows, the carer will tidy the bedroom and kitchen or will assist with exercising. We are always asked if anything else is needed.
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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Luv To Care Southampton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for Luv To Care Southampton is calculated as follows: ( (113 Excellents x 5) + (17 Goods x 4) ) ÷ 130 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Luv To Care Southampton is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

No image found

Justyna Lyczak

Job Title: Managing Director / Owner Joined: 2020

Managing Director / Owner

No image found

Ewelina Danielska

Job Title: Registered Manager / Owner Joined: 2020

Registered Manager / Owner

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Luv To Care Southampton to verify any information. View our terms and conditions. Luv To Care Southampton has an Enhanced Service - more info.