Luv To Care Southampton

44 High Street, West End, Southampton SO30 3DR
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9.9 79 Reviews
  • Luv To Care Southampton, Southampton
Luv To Care Southampton is a family run business providing person-centred home care services to enable people to remain living independently and comfortably in their own home.

The team of experienced carers can provide a range of care services and work with your family and friends to ensure each of your needs are met.

Every client is treated with sensitivity, dignity and respect by care workers who have been thoroughly trained to provide the very best care.

Services they offer range from personal care, assistance with medication, dementia care, cleaning, shopping and social support calls.

Please give Luv To Care a call if you require any more information.
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Care Provided by Luv To Care Southampton

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £30

These prices are only a guideline, please contact Luv To Care Southampton to find out the exact price for your requirements.

Contact Luv To Care Southampton to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Luv To Care Southampton to get a personalised quote.

Good to Know

Owner

  • Luv to Care Southampton
  • Privately Owned

Person in Charge

  • Ewelina Danielska (Manager)

Luv To Care Southampton Reviews (79)

9.9

Luv To Care Southampton has a Review Score of 9.9 (9.869) out of 10, based on 26 reviews in the last 2 years.
Over all time Luv To Care Southampton has 79 reviews.

Overall Experience
  • 70
  • 9
  • 0
  • 0
  • 0
Date Published
  • 79
  • 4
  • 17
  • 26
  • 53
Reviewer Connection to Luv To Care Southampton
  • 24
  • 23
  • 12
  • 8
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 79, showing 41-60
Review from Susan H (Daughter of Client) published on 22 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are really happy with the standard of care my mum is receiving. My mum loves all of the carers, especially the Night Nurse. Sometimes the timing is off and she often eats her lunch at 2pm which isn’t ideal but I understand at times cannot be helped.
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Review from Barbara P (Friend of Client) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A young company established and managed by experienced practising carers who want to offer a better standard of care. What singles out this company?
a) Mutual respect that exists between carers and management.
b) Management is very approachable and regularly led client satisfaction.
c) Company still
small enough to give a very personal service.
This company deserves to be awarded.
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Review from J G (Client) assisted by family/friend published on 28 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, very satisfied with the care given. I'm very happy with all the carers. I have no complaints and I would highly recommend.
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Review from Christine J (Client) published on 23 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely pleased with the care I have received after coming out of hospital. The carers have been most patient, always cheerful and efficient.
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Review from Leslie M (Husband of Client) published on 15 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife is happy with your staff and enjoys their company.


You have a wonderful team of ladies who live up to the name of the firm ‘Lov to care’; they are angels in disguise and I can’t praise them enough.

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Review from Mark G (Son of Client) published on 15 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely pleased with the service received. My mother has bonded well with the carers and is happy and contented. The carers are respectful of our home and property. In addition I have commend the company as they were able provide ad-hoc when I was unable due to illness.
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Review from John R (Client) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had Luv To Care carers for the last five months and I am very happy with the service provided and the friendly carers.
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Review from Chris D (Wife of Client) published on 22 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have used the service for three weeks. We have found carers extremely kind, caring and thoughtful. Carers work quickly and efficiently.
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Review from Gary N (Son of Client) published on 10 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely to have such a friendly dedicated team looking after my father. It feels great to have such support at this time. Keep up the wonderful work you all do!
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Review from Wendy C (Daughter of Client) published on 1 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with this service. My Father really did not want carers to visit even though he needs support due to no family living close by. After one week he increased service to include weekends and seems settled into a routine. Peace of mind for his family. Thank you to a wonderful, friendly, and
supportive team.
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Review from A P (Wife of Client) published on 21 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have only had Luv to Care for a few weeks but the service provided by the Management and the carers has been excellent. The carers are always punctual and are very kind, considerate and patient and nothing is too much trouble. We would have no hesitation in recommending Luv to Care to future clients.
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Review from Michael C (Son of Client) published on 9 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were actively seeking carers for my Dad and after interviewing a number of organisations we chose Luv to Care. Unfortunately 3 days before their first scheduled care visit my Dad fell and was admitted to hospital.
At over 96 years old Dad deteriorated significantly following his fall and we were
quite concerned whether he could be well cared for if he returned to his own home as he had wanted. During the 3 months that Dad was in hospital Luv to Care were totally supportive and very responsive to our volatile circumstances as we worked out if and when he could return to his bungalow.
When Dad finally returned home Luv to Care proved as reliable and professional as we had hoped. A kind and caring team led by experienced professionals and reliable management.
Our sincere thanks to all in the team.
Reply from Justyna Lyczak, Director at Luv To Care SouthamptonWe would love to thank you for your kind words and it was such a pleasure to look after and support such as kind and funny person. All team is missing going to dad. All the best.
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Review from Roger C (Son of Client) published on 4 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Being locked down because of Covid I, together with a neighbour, managed my 96 year old mum's care. As things returned to a new normal and I get back to work, which involves a lot of travel, I was in a real quandary as to how this was going to work going forward. With the benefit of hindsight, why should
I have ever worried? Luv to Care has done more than I could have ever asked. The carers are simply amazing. Nothing ever seems to be too much trouble and they manage my mum, not always the easiest of persons, with empathy and a smile. It's a pleasure to review them.
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Review from June M (Partner of Client) published on 3 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful team of carers have always been very considerate and nothing too much trouble. Staff and management are excellent caring people.
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Review from Jonathan C (Son of Client) published on 26 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The ladies from 'Luv To Care' have been looking after my 92 year old mum for 9 months now. They are all very good at everything they do, always polite and friendly, and I would recommend them to anyone without hesitation.
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Review from J E (Wife of Client) published on 25 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really very helpful.
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Review from Vicky R (Daughter of Client) published on 15 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Luv To Care took on the package of care for my mother at very short notice at a time she really needed it. All the staff have shown excellent empathy and kindness to my mum. As a patient receiving end-of-life care, the staff have gone above and beyond to provide my mum with the best care possible for
the last of her days. I would highly recommend this company as I feel safe in the knowledge that my mum is in the best hands for ensuring both her safety, dignity and care.
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Review from Jeff H (Son of Client) published on 13 October 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Luv to Care are providing a good reliable service of support to my father. My father is happy with the help he is receiving. The carers prepare his lunch every day, make his bed, empty the commodes, clear up and do his evening meal twice a week and change his sheets once a week. They ask him what he
wants to eat and are responsive to his needs.
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Review from Jean W (Client) published on 11 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
100% better since I have been in the care and since I started having the girls looking after me.
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Review from Mollie W (Client) published on 11 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find them very very helpful.
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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Luv To Care Southampton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for Luv To Care Southampton is calculated as follows: ( (133 Excellents x 5) + (20 Goods x 4) ) ÷ 153 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Luv To Care Southampton is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (7)

Justyna

Justyna Lyczak

Job Title: Managing Director / Owner Joined: 2020

“I am the co-founder and Managing Director of Luv To Care. We opened up Luv To Care in May 2020 with the vision of providing excellent care to the elderly and vulnerable, enabling them to remain in the familiar comfort of their own homes. I love working in Social Care and being able to provide the highest quality of care to our clients. We work with a wonderful team of people, and I look forward to the future and the continued growth.

Ewelina

Ewelina Danielska

Job Title: Registered Manager/Owner Joined: 2020

“I am the co-founder and Registered Manager of Luv To Care, which opened in May 2020. I have worked in all areas of the company and have enjoyed seeing Luv To Care grow. My varied background in care has assisted me in integrating various aspects of Social Care into our care packages, ensuring we deliver person-centred and safe care. We have continued to grow, learn and develop effectively due to the open and honest communication”

Sarah

Sarah Lyczak

Job Title: Deputy Manager Joined: 2021

“I started working for Luv To Care in June 2021, I previously was working in catering but felt I wanted a change, as I have a caring nature I wanted to pursue a career in care, this led me to joining Luv To Care, I love to learn new things and really enjoy my time here and making a meaningful impact on individuals lives. This led me to progress in my career from being a Care assistant, to a care supervisor and now my current role, Deputy Care Manager. I am currently working on my NVQ Level 3 and aim to do more”

Dariana

Dariana Sevestrean

Job Title: Senior Care Supervisor Joined: 2022

“I joined Luv To Care in 2022 as a carer and worked my way up, and I currently work as a Senior Care Supervisor, a role I truly enjoy, as it allows me to support both clients and staff while making a positive impact in people’s lives. Additionally, I am a manual handling & First Aid trainer, helping to ensure safe and effective care practices.


I have been working in the care sector for the past eight years, during which I have gained extensive experience in providing quality care and support. I hold an NVQ Level 2 in Health and Social Care and am currently working towards my Level 3 qualification.”

Sandra

Sandra Roe

Job Title: Care Supervisor Joined: 2023

“I have worked in the care profession for over 40years and thoroughly enjoy looking after people. Joining Luv To Care in 2023 was an amazing experience – the company is encouraging, supportive and friendly. All staff are amazing, and nothing is too much.
I work in a relaxed office environment where every day is a pleasure.
Luv To Care delivers a very high standard of care to our service users.”

Mary

Mary Nyaguze

Job Title: Care Supervisor Joined: 2023

“My journey at Luv To Care began in 2023, when I joined as a Health Care Assistant and worked my way up through the ranks to Care Supervisor. Whilst working in these roles, I have gained knowledge and experience of the inner workings of health care and CQC. I am currently completing my NVQ Level 4 in Health and Social Care and have a BSc (Hons) in Food Science and Nutrition. Unknown to me, the catalyst for my career in Social Care was when my son was diagnosed with epilepsy, which inspired me to want to help shape and make a difference on a wider scale. I consider myself incredibly fortunate to be a part of the LUV TO CARE SOUTHAMPTON TEAM, being a part of positive change in people's lives.”

Ela

Ela Stanowska

Job Title: Care Supervisor Joined: 2021

“I joined Luv To Care in July 2021 as a care assistant, and I was promoted to Care Supervisor in February 2022. I love my job as Care Supervisor because I love helping people overcome obstacles in their lives and supporting the Care Team to be impactful and proactive in the roles they play out in the community”

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Luv To Care Southampton to verify any information. View our terms and conditions. Luv To Care Southampton has an Enhanced Service - more info.