Luv To Care Southampton

44 High Street, West End, Southampton SO30 3DR
Review Us
9.9 75 Reviews
  • Luv To Care Southampton, Southampton
Luv To Care Southampton is a family run business providing person-centred home care services to enable people to remain living independently and comfortably in their own home.

The team of experienced carers can provide a range of care services and work with your family and friends to ensure each of your needs are met.

Every client is treated with sensitivity, dignity and respect by care workers who have been thoroughly trained to provide the very best care.

Services they offer range from personal care, assistance with medication, dementia care, cleaning, shopping and social support calls.

Please give Luv To Care a call if you require any more information.
Show Luv To Care Southampton on the Map

Care Provided by Luv To Care Southampton

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £30

These prices are only a guideline, please contact Luv To Care Southampton to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Luv to Care Southampton

Person in Charge

  • Ewelina Danielska (Manager)

Luv To Care Southampton Reviews (75)

9.9

Luv To Care Southampton has a Review Score of 9.9 (9.869) out of 10, based on 22 reviews in the last 2 years.
Over all time Luv To Care Southampton has 75 reviews.

Overall Experience
  • 66
  • 9
  • 0
  • 0
  • 0
Date Published
  • 75
  • 8
  • 18
  • 22
  • 53
Reviewer Connection to Luv To Care Southampton
  • 23
  • 21
  • 12
  • 8
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 75, showing 41-60
Review from Leslie M (Husband of Client) published on 15 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife is happy with your staff and enjoys their company.


You have a wonderful team of ladies who live up to the name of the firm ‘Lov to care’; they are angels in disguise and I can’t praise them enough.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mark G (Son of Client) published on 15 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely pleased with the service received. My mother has bonded well with the carers and is happy and contented. The carers are respectful of our home and property. In addition I have commend the company as they were able provide ad-hoc when I was unable due to illness.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from John R (Client) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had Luv To Care carers for the last five months and I am very happy with the service provided and the friendly carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Chris D (Wife of Client) published on 22 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have used the service for three weeks. We have found carers extremely kind, caring and thoughtful. Carers work quickly and efficiently.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Gary N (Son of Client) published on 10 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely to have such a friendly dedicated team looking after my father. It feels great to have such support at this time. Keep up the wonderful work you all do!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Wendy C (Daughter of Client) published on 1 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with this service. My Father really did not want carers to visit even though he needs support due to no family living close by. After one week he increased service to include weekends and seems settled into a routine. Peace of mind for his family. Thank you to a wonderful, friendly, and
supportive team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A P (Wife of Client) published on 21 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have only had Luv to Care for a few weeks but the service provided by the Management and the carers has been excellent. The carers are always punctual and are very kind, considerate and patient and nothing is too much trouble. We would have no hesitation in recommending Luv to Care to future clients.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Michael C (Son of Client) published on 9 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were actively seeking carers for my Dad and after interviewing a number of organisations we chose Luv to Care. Unfortunately 3 days before their first scheduled care visit my Dad fell and was admitted to hospital.
At over 96 years old Dad deteriorated significantly following his fall and we were
quite concerned whether he could be well cared for if he returned to his own home as he had wanted. During the 3 months that Dad was in hospital Luv to Care were totally supportive and very responsive to our volatile circumstances as we worked out if and when he could return to his bungalow.
When Dad finally returned home Luv to Care proved as reliable and professional as we had hoped. A kind and caring team led by experienced professionals and reliable management.
Our sincere thanks to all in the team.
Reply from Justyna Lyczak, Director at Luv To Care Southampton
We would love to thank you for your kind words and it was such a pleasure to look after and support such as kind and funny person. All team is missing going to dad. All the best.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Roger C (Son of Client) published on 4 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Being locked down because of Covid I, together with a neighbour, managed my 96 year old mum's care. As things returned to a new normal and I get back to work, which involves a lot of travel, I was in a real quandary as to how this was going to work going forward. With the benefit of hindsight, why should
I have ever worried? Luv to Care has done more than I could have ever asked. The carers are simply amazing. Nothing ever seems to be too much trouble and they manage my mum, not always the easiest of persons, with empathy and a smile. It's a pleasure to review them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from June M (Partner of Client) published on 3 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful team of carers have always been very considerate and nothing too much trouble. Staff and management are excellent caring people.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jonathan C (Son of Client) published on 26 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The ladies from 'Luv To Care' have been looking after my 92 year old mum for 9 months now. They are all very good at everything they do, always polite and friendly, and I would recommend them to anyone without hesitation.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J E (Wife of Client) published on 25 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really very helpful.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Vicky R (Daughter of Client) published on 15 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Luv To Care took on the package of care for my mother at very short notice at a time she really needed it. All the staff have shown excellent empathy and kindness to my mum. As a patient receiving end-of-life care, the staff have gone above and beyond to provide my mum with the best care possible for
the last of her days. I would highly recommend this company as I feel safe in the knowledge that my mum is in the best hands for ensuring both her safety, dignity and care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jeff H (Son of Client) published on 13 October 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Luv to Care are providing a good reliable service of support to my father. My father is happy with the help he is receiving. The carers prepare his lunch every day, make his bed, empty the commodes, clear up and do his evening meal twice a week and change his sheets once a week. They ask him what he
wants to eat and are responsive to his needs.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jean W (Client) published on 11 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
100% better since I have been in the care and since I started having the girls looking after me.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mollie W (Client) published on 11 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find them very very helpful.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J B (Daughter of Client) assisted by family/friend published on 24 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the care. They visit 3 times a week to help with personal care - shower/hair wash - and change of clothing. All the carers know my routine making sure that I am dry between my toes and report any concerns eg: skin conditions. I had a rash so they informed my daughter who contacted my
GP and got creams prescribed.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G W (Daughter of Client) published on 20 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional, friendly and caring.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from David R (Client) assisted by family/friend published on 10 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had the best care from the carers and a wonderful company (Luv To Care).
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Audrey W (Husband of Client) published on 10 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with all the staff. They are very helpful, kind and happy.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Luv To Care Southampton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for Luv To Care Southampton is calculated as follows: ( (113 Excellents x 5) + (17 Goods x 4) ) ÷ 130 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Luv To Care Southampton is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (2)

No image found

Justyna Lyczak

Job Title: Managing Director / Owner Joined: 2020

Managing Director / Owner

No image found

Ewelina Danielska

Job Title: Registered Manager / Owner Joined: 2020

Registered Manager / Owner

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Luv To Care Southampton to verify any information. View our terms and conditions. Luv To Care Southampton has an Enhanced Service - more info.