Cera - Blackburn (Premier Care)

Unit 12 Dalton Court, Blackburn Interchange, Commercial Road, Darwen BB3 0DG
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7.6 2 Reviews
  • Cera - Blackburn (Premier Care), Darwen
Premier Care Blackburn offers high-quality, personalised support for your loved one, no matter their needs. Whether they require regular assistance throughout the week with daily tasks or comprehensive live-in care for a complex condition, their Blackburn branch provides individually tailored support unique to your loved-ones requirements.

Their team of fully qualified carers have both the skills and compassion to enhance the quality of life for individuals, promoting their independence and overall well-being. This could range from providing recovery support after a hospital stay to offering consistent assistance for those living with progressive conditions like dementia.

Premier Care Blackburn offer a fully managed service regulated by the Care Quality Commission (CQC), ensuring their care is safe and reliable.

If they can support in anyway, or you wish to discuss options further - please reach out to their team.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Adult Home Care (18+)
  • Younger Adult Care (18-65)
  • Older Person Care (65+)

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Cleaning Service
  • Companionship
  • Laundry Service

Household Services

  • Food Preparation & Serving

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Cancer Care
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: from £27.12

These prices are only a guideline, please contact Cera - Blackburn (Premier Care) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Tracey Darbyshire (Registered Manager)

Cera - Blackburn (Premier Care) Reviews (2)

7.6

Cera - Blackburn (Premier Care) has a Review Score of 7.6 (7.591) out of 10, based on 2 reviews in the last 2 years. Over all time Cera - Blackburn (Premier Care) has 2 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
  • 0

Date Published

2
2
2
2
0

Review from Gaynor M (Daughter of Client) published on 14 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cera Blackburn have been supporting my Mum for the last 3/4 years. My mum has complex physical and mental health needs and other care agencies have struggled to manage her care. The Management Team have always gone out of their way to provide consistent and familiar carers that she can relate to and
that can help her to engage and cooperate with the personal care that they need to provide. My mum sees the carers as her friends and she looks forward to their visits, they chat with her and make her laugh and all of them go out of their way to provide person centred care to her and make sure that all her care needs are met under difficult circumstances. They go above and beyond what is expected of them. I have worked in Adult Social Care for many years as a Social Worker and worked closely with numerous care agencies and I have to say that in my experience Cera Care Blackburn are excellent.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from F R (Client) published on 6 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the carers. They all work hard for us.
It just the office staff. I wish they would look after the girls better. Some work all day with no brakes. That is not on. I get on well with all the girls.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.6 (7.591)

Overview of Review Score

The Review Score of 7.6 (7.591) out of 10 for Cera - Blackburn (Premier Care) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.091 for Cera - Blackburn (Premier Care) is calculated as follows: ( (7 Excellents x 5) + (2 Goods x 4) + (2 Very Poors x 1) ) ÷ 11 Ratings = 4.091

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Cera - Blackburn (Premier Care) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Cera - Blackburn (Premier Care)

What Type of Services does Cera - Blackburn (Premier Care) offer?

Cera - Blackburn (Premier Care) offers Home Care.

How many Carers does Cera - Blackburn (Premier Care) employ?

Cera - Blackburn (Premier Care) employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cera - Blackburn (Premier Care) to verify any information. View our terms and conditions. Cera - Blackburn (Premier Care) has an Enhanced Service - more info.